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John Lewis, London

(2.1/5 based on 380+ reviews on the web)
John Lewis Oxford Street, situated on London's premier shopping street, offers 7 floors of the best in fashion, home and technology, plus free standard delivery* (*on orders over £30) and export facilities.
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Reviews
TripAdvisor
  • Several times now i have tried to ask if they have a specific item and I cannot actually describe it as I want advice etc. they can NEVER put the customer through to the dept. and say ...wait for it.....  more »
  • There is something incredibly reassuring about John Lewis; it is proud of its reputation as giving good customer service and rightly so. Their responsibility to the customer does not end at the till, ...  more »
  • Warning !!!Watch up your money !! what Bank note have you been handed by!!! If you are foreigners and you are not familiar with UK Bank notes, you must be very careful to shop with John Lewis at Brent...  more »
Google
  • I always liked John Lewis stores for the quality of their food and the politeness of the staff and give them five stars just for that but would like to add another for my experience yesterday. I was in the food hall when my leg just became extremely painful due to a trapped nerve. A chair was immediately found for me and some water to drink and I was able to get over the problem in my own time, no rushing. Great - thanks.
  • Great airy shop. Lots of friendly staff. Good products, lots of choice. Not the cheapest store, but the most pleasant.
  • Unfortunately had a very unhelpful and rude lady assistant in the toy department. The dolls pushchair I wanted to buy wasn't one that was out on display but was on the shelf boxed to buy. I asked for some information about it and was told by the assistant that I should come back in two weeks when they might be on display for Christmas. I have always had great service in John Lewis but I won't be going back to the toy department.
  • I always john Lewis when I have to decorate my house or my room. They always have so many beautiful and quality items which is really good!
  • I am not really a department store kind of person. This place seems to sell very few things that I would want - but that is totally personal and subjective. The shop is clean and tidy, the staff are faultlessly polite and helpful, and a couple of them are also very friendly. If you do like this kind of place it's probably a reasonable example.