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John Lewis, London

2.2
#60 of 353 in Shopping in London
John Lewis is located in London. A visit to John Lewis represents just the start of the adventure when you use our London trip planner to plot your vacation.
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John Lewis Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
536 reviews
Google
4.3
TripAdvisor
  • After waiting 2 weeks after the acceptance of the estimate we still had not been asked for payment - we still dont know what our carpet will cost. We tried the phone - no answer. tried the next day - ...  more »
  • The John Lewis store on Oxford Street is a good place to shop for good quality products at reasonable London prices. It is easy to get to via tube or bus or on foot.  more »
  • A fantastic place for afternoon tea. Scones are great and an affordable place to chill out in comfortable surroundings  more »
Google
  • You can't beat JW for customer service and value. Wherever you go, whatever branch your in you can depend on knowledgeable staff who know what they are doing and if they don't know they can usually point you in the direction of someone who does. It's what helps me to make good choices about my purchases. Anything i have ever purchased here is of a high quality without the price being high. Good displays in shop, plenty of shop floor space to get around. Good shop within shops, good restaurants from quick snack to lavish relax for the afternoon dining. Would recommend a visit to any John Lewis!
  • Great customer service both over the phone and in the store. I have had several attempts to locate items that were low in stock and staff have been very helpful, always returning calls and helping as much as possible. My only reason for giving one star less is because the John Lewis loyalty card used to offer some discounts and promotions in this store when launched but I have not had anything in the last two years.
  • Never had a worse experience when expecting a delivery! After “buying” a TV and paying a £29,00 fee for a next day delivery, and AFTER HAVING WAITED FOR 7 HOURS TODAY, the driver comes (supposedly) but leaves without pressing the buzzer. So he writes on his notes “attempted delivery” and moves on with his “tight” schedule. Only after 15 minutes the John Lewis driver finally answers my call, but he starts shouting at me, does not let me speak, says the delivery has been canceled and hangs up in my face! And that’s towards a 37 week pregnant woman. John Lewis says they will text you a 2 hour window the evening before, but they simply don’t do that at all!! That’s a LIE. They also say their driver will call you around 30 minutes before arrival, but they also don’t!! Another lie! The most disrespectful company towards the client I’ve ever come across.
  • Great store with amazing service. There is there very nice children section. I dare to say than it is better than whole Disney store. I really like beauty and fragrance department. There is lovely home department area too.
  • The best as always. Buying my stuff from here whenever item is available as their aftersale service is the best. Usually there are no issues as they sell reliable products but may there be then they will sort it out better than usual even the manufacturers themselves. 6* service
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Plans to John Lewis by other users

7 days in England BY A USER FROM NIGERIA April, popular PREFERENCES: April ATTRACTION STYLE: Popular PACE: Medium 9 days in United Kingdom BY A USER FROM UNITED KINGDOM February, culture, relaxing, historic sites, museums, shopping, popular PREFERENCES: February, culture, relaxing, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 36 days in London BY A USER FROM UNITED STATES December, culture, historic sites, museums, shopping, popular PREFERENCES: December, culture, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 3 days in Brighton, Windsor & London BY A USER FROM UNITED KINGDOM November, culture, relaxing, historic sites, museums, shopping, popular PREFERENCES: November, culture, relaxing, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 42 days in London BY A USER FROM SINGAPORE December, teens, historic sites, museums, shopping, popular PREFERENCES: December, teens, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 52 days in London BY A USER FROM SINGAPORE November, culture, historic sites, shopping, slow & easy, popular PREFERENCES: November, culture, historic sites, shopping ATTRACTION STYLE: Popular PACE: Slow & easy 54 days in London BY A USER FROM ECUADOR September, culture, shopping, popular PREFERENCES: September, culture, shopping ATTRACTION STYLE: Popular PACE: Medium 60 days in London BY A USER FROM SPAIN July, relaxing, beaches, historic sites, museums, shopping, popular PREFERENCES: July, relaxing, beaches, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 15 days in London BY A USER FROM ANGOLA July, teens, shopping, popular PREFERENCES: July, teens, shopping ATTRACTION STYLE: Popular PACE: Medium 14 days in London BY A USER FROM ITALY August, culture, relaxing, romantic, historic sites, museums, shopping, slow & easy, popular PREFERENCES: August, culture, relaxing, romantic, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Slow & easy 50 days in London BY A USER FROM AUSTRALIA November, culture, relaxing, historic sites, shopping, popular PREFERENCES: November, culture, relaxing, historic sites, shopping ATTRACTION STYLE: Popular PACE: Medium 40 days in London BY A USER FROM NEW ZEALAND December, outdoors, relaxing, beaches, historic sites, museums, shopping, popular PREFERENCES: December, outdoors, relaxing, beaches, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium
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