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Fortnum & Mason, London
(4/5 based on 2,000+ reviews on the web)
Originally opened as a small grocery shop in 1707, Fortnum & Mason is a modern department store situated in central London. Globally acclaimed for its high-quality goods, the store has held many Royal Warrants (a sign of prestige held by official suppliers of the royal family) over the past 150 years. The store is famed for its loose-leaf tea and renowned luxury picnic hampers, containing Stilton cheese, Champagne, quails’ eggs, and smoked salmon. These hampers have been popular since Victorian times, and make ideal gifts for a variety of special occasions. Choose your perfect hamper online, and pick it up at the store at the end of your busy day of shopping. Put Fortnum & Mason and other London attractions into our London vacation route planner, and watch your holiday take shape.
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Reviews
TripAdvisor
  • Unfortunately the British atmosphere in London has been lost for a long time, a victim of globalisation and mass tourism, so if you want to breathe the true English atmosphere you have to come to this place: everything here is authentic british! These days it is open the Christmas Department and climb up there it takes you back baby and makes you believe that Santa really exists. Between lights, candles, Christmas trees and you can live your moment unforgettable fragrances.
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  • I've always felt shopping at Fortnum & Mason's to be a rather special experience. However, during my last visit I felt it had gone distinctly downmarket, due to its decision to play Christmas songs at...  more »
  • Lovely, lovely, lovely experience! Champagne afternoon tea was sublime. Our waiter/host Dominico was very knowledgeable and attentive. He brought us so much food that we had to take our cakes home wit...  more »
Google
  • Made advanced reservations online through OpenTable. The place was pretty much empty, so I doubt the reservations were needed if you plan to get there early when they open. They didn't enforce the time limit on us, but it was very hard to get the attention of the servers. Felt like only one person serving the entire area at any given time. The strawberry black tea was very nice. The scones were good, but everything else was mediocre. Expensive and not really worth the all you can eat. $122 USD for two people.
  • A HUGE variety of luxury candies and chocolate. The staff is super helpful and really kind, they really want you to have a good experience. We tasted quite a few things including the ice cream (curry ice cream isn't a good idea) and the store is set up beautifully. This would be a good place to take mom or grandma, or kids, or basically anyone who likes fancy sweet shops.
  • High Tea was very nice and the service great. We were kept waiting for some time, but F&M compensated us for that, without having to be asked. We suspect F&M is one of those places that takes most of the service charge for themselves. If you like the service, try taking the fee off the bill and award the staff directly.
  • had afternoon and savory afternoon tea for us. I'd say they are not bad and they do provide luxury food, but apparently not worth the paid and its 300-year history. I expected a better tasting.
  • Your enjoyment of this beautiful department store may hinge on your tolerance for pushy tourists bumping into you. If you are going to any other floor than the ground floor you'll be alright as not may seen to venture past the teas and biscuits. The staff are lovely and helpful (in my experience). If you are there on the hour the large, ornate clock on the outside of the building has a Mr Fortnum and Mr Mason which come out to greet each other.