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Debenhams, London

Categories: Gift & Specialty Shops, Shopping
Inspirock Rating:
1.9/5 based on 160+ reviews on the web
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  • Came here twice over the 2days we was here, and did plenty of shopping here, only problem is we waited to long to be served, long ques and only two at the tills, we decided to go upstairs to another d...  read more »
  • The perfect alternative for those of us who can't afford to shop at Selfridges. There's a good variety of quality affordable and also trendy clothing and lots of different brands. They also have a big...  read more »
  • Copy of complaint to Debenhams Oxford St.London. Apologys,unable to access complaint form,is it full up? We attempted to use your restaraunt yesterday at 13.00 hrs.Weve used the cafe before with no pr...  read more »
  • Love the store. Organized, and helpful stuff. amazing discounts. Hoever the Bra department, the have a free fitting but its in turns and it takes forever, however staff is friendly
  • Terrible customer service! I had an awful personal shopper experience when looking for a bridal dress. The staff were rude, very unenthusiastic and appeared unhappy. They got the time of my appointment wrong even though I called the day before to confirm. I wouldn't recommend a bridal appointment with them at all. Got to Phase 8 just around the corner as the service there was friendly and excellent. Also worth noting that when I booked an appointment with a personal shopper I had to call the premium number as I couldn't find any other number for them. I was charged £15 but luckily Debenhams apologised and refunded the difference.
  • Large department store with enough things in stock to outfit a mansion. Whatever you're looking for, you'll probably find some kind of it here. The store is tidy and well kept. Items are displayed well and the layout is on signs at the escalators. There wasn't a huge number of staff around when we last visited and we had to wait a long while at the checkout, too. This was mid afternoon on a Wednesday, though, so perhaps there are more staff at peak times. If you ask a member of staff, they can show you to computer terminals for looking up stock, which is definitely handy in such a large store!
  • You can spend a whole day in here. Great selection of brands in here.
  • Well equipped departmental store. Some good bargains depending on which time of the year you visit. Not as exciting as John Lewis though.
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