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Debenhams, London

2.0
#99 of 358 in Shopping in London
The business was formed in 1778 by Messrs Flint and Clark, who began trading at 44 Wigmore Street in London as a drapers store under the name Flint & Clark. In 1813, William Debenham became a partner and the corporate name changed to Clark and Debenham. In 1818, the company opened a second store in Cheltenham and in 1851, Clement Freebody became a partner so the name changed again to Debenham & Freebody.The business was incorporated as Debenhams Limited in 1905. Debenhams has grown to 160 locations around the world and 23 of them are in the Middle East.
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Debenhams Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
220 reviews
Google
4.0
TripAdvisor
  • I find Sutton Surrey Debenhams very unfriendly staff do not greet you. You can't find someone you have to hunt for a member of staff. It's so quiet you need to have staff with a smile. Asda is amazing...  more »
  • Absolutely disgraceful customer service. I ordered some shoes from Debenhams online. First they attached the wrong size. I had to return the shoes and they sent a new pair, which was the wrong size (a...  more »
  • Popped in here on way up oxford st, quite a few specials - only good thing to say , No aircon - broken for a year !!!! Couple of fans !!! Zero customer service and huge waits to pay Staff apathetic! A...  more »
Google
  • One of the shops that I always love to visit on a shopping spree. It is not as crazy 😜 busy as the other more well known shops and there is a lovely ratio between staff and consumers. It offer a good variety of everything in a clean and pleasant environment. There are also cafes where you can catch a lovely coffee.
  • I love all the high street shops. Debenhams offers a very good shopping experience and is clean and well presented, while not being too large, some bigger shops can be overwhelming, though this may mean less selection than John Lewis or Selfridges.
  • So much sections why different products. There were areas not staff so had no one to ask a question. I believe with do much departments enough persons for good customer service
  • Very nice relaxing atmosphere... Can get your occasion outfit under one roof here...food and drinks in the restaurants and cafe are value for money....live this store!!!
  • I had breakfast there today and ordered a great British breakfast and French toast. The woman on the till only brought me the French toast with fresh fruit. And forgot about the breakfast. When I asked about it she told be I only ordered French toast! I think I know what I ordered. Aside from that the food was terrible the French toast came with two halves of a strawberry and 3 blueberries in a separate dish. The breakfast was dry and poor quality.not worth the money or the prolonged wait ! Avoid !

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