The Bike Place in Kielder Ltd, Kielder

Excellent service. I would definitely recommend the Bike Place to my friends, and I will be back soon hopefully.

Amazingly helpful. Talked us out of spending money. Offered great advice about the local trails to a first time visitor. Would have loved to have spent some money with these helpful guys on a wet Wednesday in November. Maybe next time, as we will be back. Thanks for going the extra mile.

Dug me out of a hole yesterday when my rear spindle snapped 3 miles from the centre. Got back to the bike place just as they were getting ready to close, but they took time out to have a look at my bike, match up the part & give advice on fitting it. I can ride my bike again today thanks to the advice given. Thanks.

Excellent range of bikes to hire and buy. Really friendly staff, highly recommended.

The price is reasonable at £20 and the service was swift and friendly but the bike was in pretty poor condition. The front tyre was near bald and the rear was pretty much bald and long overdue replacement. Both brakes were worn especially the front as lever went all the way to the bar which isn't fun on a downhill segment. The handlebar grips were pushed into the bars with an inch of exposed bar with no plugs sticking out which has potential for a nasty injury. However on a positive note the gears were well indexed.