Huddersfield, Huddersfield

3.6
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Huddersfield Reviews
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TripAdvisor Traveler Rating
62 reviews
Google
3.5
TripAdvisor
  • June 15, 2017
    On holiday near Huddersfield, thought we would look round, quite nice around the town, nice shops, not so good at the in door market, a bit shabby, cheap car parking.  more »
  • May 31, 2017
    I may be biased, as I was born and bred, however I think Huddersfield is a lovely town. Sure, close to the centre it's quite rough, like most places these days, but in all honesty, when I visit places...  more »
  • January 15, 2017
    One of a few, northern towns that pay something of a nod the their industrial pasts, Huddersfield, like Dewsbury, Batley and others offer an eclectic architectural mix of industrial alongside some spe...  more »
Google
  • Awful customer service. Car is under warranty. They rang and tried to charge me £60 to update software on the radio. I refused and it suddenly came down to £30. I refused it again. Turns out the technician had already done the job prior to them trying to charge me for it. I'd been sent a video via email in which he said software had been updated. No mention of the job even being done when I came in to collect my car. Saw the video after car was picked up. They try to make a fool out of customers so it seems.
  • Think twice before using this dealership! After having a car accident my car was sent here for repairs. Not once did I receive a phone call to say how repairs were coming along I had to do all the telephoning (terrible customer service) I was told a date my car would be ready, that got put back a week, the 2nd date i was told also got put back a week ...you can see the pattern right! The real blow was later on when I was informed by a mechanic that the panels are all fitted to the car and they only needed to be re-sprayed which would take a WEEK!! So after already having me vehicle for 3 weeks to then be told another week for panels to be sprayed...Not Happy! After seeking management communication I was actually informed that i was told lies by said mechanic, the panels had not been fitted yet at all! #furious So finally after a month off stress I got my car back only to find it parked as shown in the picture!! (In a hedge!) To say I am/was least impressed is an understatement! Maybe if It wasn't an insurance job and they were getting paid upon completion of repairs would I have been treated better....saddening really! Absolute shocking customer service, wouldn't expect this from a low end manufacturer let alone VW. Huddersfield you let the VW brand down, shame on you!
  • Poor customer service. I love old Volkswagens, but parts are becoming more and more scarce. I have very occasionally phoned this dealer to try and source parts and advice. Time and time again the receptionists here do a very poor job of pretending to care when I call or visit and almost turn their noses up. I have been fobbed off, lied to, transferred to dead lines, ignored and nearly ripped off on one occasion. The people I see going here to buy a car are greeted with a warm smile, handshake and offered refreshments. Clearly I'm not spending enough of my money. I now travel to another VW dealer if i need something for my car. The journey is another 10 miles but I get the service I expect from such a high profile company.
  • Purchased a used vehicle last Friday and the service from Charlotte, Ian and the team was fantastic. Buying a car, for me, is never a pleasurable experience but these guys made it such. Nothing has been too much trouble for them and any query or issue i have had has been dealt with immediately. Brilliant. Would buy from them again and would recommend.
  • Good showroom but customer service needs to improve.

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4 days in Huddersfield BY A USER FROM UNITED KINGDOM October, culture, relaxing, museums, popular PREFERENCES: October, culture, relaxing, museums ATTRACTION STYLE: Popular PACE: Medium 3 days in Huddersfield BY A USER FROM IRELAND October, popular PREFERENCES: October ATTRACTION STYLE: Popular PACE: Medium 2 days in Huddersfield BY A USER FROM UNITED KINGDOM October, kids, popular PREFERENCES: October, kids ATTRACTION STYLE: Popular PACE: Medium 3 days in West Yorkshire BY A USER FROM UNITED KINGDOM October, popular PREFERENCES: October ATTRACTION STYLE: Popular PACE: Medium 16 days in United Kingdom BY A USER FROM PAKISTAN December, popular PREFERENCES: December ATTRACTION STYLE: Popular PACE: Medium 1 day in Huddersfield BY A USER FROM UNITED KINGDOM September, outdoors, romantic, wildlife, popular PREFERENCES: September, outdoors, romantic, wildlife ATTRACTION STYLE: Popular PACE: Medium 16 days in United Kingdom BY A USER FROM UNITED STATES September, relaxing, historic sites, museums, popular PREFERENCES: September, relaxing, historic sites, museums ATTRACTION STYLE: Popular PACE: Medium 2 days in Huddersfield BY A USER FROM UNITED KINGDOM September, popular PREFERENCES: September ATTRACTION STYLE: Popular PACE: Medium 3 days in Huddersfield BY A USER FROM UNITED KINGDOM August, kids, popular PREFERENCES: August, kids ATTRACTION STYLE: Popular PACE: Medium 21 days in Huddersfield BY A USER FROM INDIA November, kids, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping, slow & easy, popular PREFERENCES: November, kids, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Slow & easy 3 days in Huddersfield BY A USER FROM UNITED KINGDOM October, popular PREFERENCES: October ATTRACTION STYLE: Popular PACE: Medium 7 days in Huddersfield & Bradford-on-Avon BY A USER FROM UNITED KINGDOM May, outdoors, beaches, historic sites, shopping, popular & hidden gems PREFERENCES: May, outdoors, beaches, historic sites, shopping ATTRACTION STYLE: Popular & hidden gems PACE: Medium
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