Houghton Hall Garden Centre, Carlisle

2.9
#12 of 70 in Shopping in Cumbria
Houghton Hall Garden Centre is located in Carlisle. Using our custom trip planner, Carlisle attractions like Houghton Hall Garden Centre can form part of a personalized travel itinerary.
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Houghton Hall Garden Centre Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
201 reviews
Google
4.1
TripAdvisor
  • A good selection of items for the home and garden. There appeared to be a good cafĂ©, but we did not buy food because the portions were too large for us and seemed expensive. A good craft department to...  more »
  • Service staff in the cafe need some staff training . Abrupt manner . Not busy but we had to wait to be served due to conversation regarding one if them not affording toilet roll and abruptly telling t...  more »
  • We used to always enjoy our coffee and scone here but since being taken over the service is so very slow. Called in last Saturday. Were only second in queue and took an age for a coffee and a tea. For...  more »
Google
  • Before I came here I checked the times and it said 7.30pm. No restrictions mentioned. When I got to door I was told they are closed!!!! And they will reopen at 6pm. I am so angry because it is raining. I got to the car only to see that 6pm is in 15minutes!!! Grere. I am upset as he should have said they will reopen soon. I got WET and angry and I didn't have to be :-(
  • Nice choice of plants bit pricey but good quality. Nice coffee shop. Good food hall. Great fruit and veg store outside. Lots of furniture bbqs and even a craft shop downstairs. Nice for a visit.
  • Good place for a stop off, loads of items for the garden, pets, your tea at night and oh clothes if your over 60!! Items are generally pricey compared to your local garden centres. Their is a play area for the kids which is great if your 4 to 10.
  • Good selection of gardening equipment, plants, patio building etc. Lovely beech and pine dining furniture. Brilliant locally produced food hall. Patio and conservatory furniture. Some soft furnishings and household decorations. Books, cards etc. Good cafeteria with freshly made food.
  • visited today with my mum, was very disappointed. Whilst waiting to order food the lady was very abrupt, no signs of a smile or friendly approach, then whilst waiting in line, you could see through the hatch into what i can only describe as a kitchen that a bomb had been dropped in, maybe you should keep the hatch shut or clear the area that can be seen by the public. Tables in the restaurant where covered in dirty dishes and the staff had not enough time to clear them quick enough. The restaurant manager I felt didn't lead by examples, if you want the staff to be friendly and approachable it should come from the top, A smile costs nothing, she should try it sometime. The customer service I felt could be improved massively, a friendly smile, hello how are you, have you found what you needed anything that would give customers the feeling that they are welcome, not rocket science really. Maybe management should remember that happy staff makes a happy place as well as happy customers, after all no customers means no job. I will say the young man in the cafe Eden despite being run off his feet still managed a smile, and happy to help. Management could learn a thing or two from him. I witness someone from the bakery helping someone to choose accompaniments to have with their pork, whilst the shop staff just seemed to keep walking past. Come on Guys beautiful area to live nice products, get customer service and staff moral sorted.

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