Tenpin Cambridge, Cambridge

1.9
#15 of 17 in Fun & Games in Cambridge
Tenpin Cambridge is located in Cambridge. A visit to Tenpin Cambridge represents just the start of the adventure when you use our Cambridge online holiday planner to plot your vacation.
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Tenpin Cambridge Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.0
49 reviews
Google
3.4
TripAdvisor
  • I took an excited party of kids here for my daughter's birthday. I'd booked over the phone so they were expecting us, but there was no one on the desk and it turned out that I had to join a queue of b...  more »
  • Large group of 16 playing across 3 lanes all next to one another. Quick set up and members of staff were very attentive with regards to drinks and ensuring enough jugs and glasses were available to us...  more »
  • The kit is a little tired and needs fettling as a result but far less satisfactory is the lack of adequate AC/ventilation I wouldn't unless you really like bowling  more »
Google
  • Great fun but pricey. I would pre book as it gets busy. Go on the deal days it's a bit cheaper
  • Planned a surprise birthday party here, which was great. I talked to the manager before hand, and he allowed us to bring our own cake, which was amazing! They even offered to store it for us to keep it cool. I got in line to buy another round for our group, waited in line for an hour, paid, and when I got back to our lanes, they had kicked us off one of our lanes, and placed someone else on them. Apparently what happened was, while I was paying for more rounds, the four that were on that particular lane had taken their two kids to the bathroom, then they came by while I was paying for those lanes and asked if those people where still here. The person they asked was not in our group so they shrugged and said I don't know. I came back from paying and someone else was bowling and the kids were said that they couldn't bowl with us. I went back in line to sort it out and stood there for yet another 45 minutes, and it took talking to them and showing them my receipts to finally get it sorted, they wanted to split up our group at first, but by the time the manager came around, those other people were finishing up their last frames anyways. In the mean time while we waited to get everything sorted, the birthday guy was happy just drinking his beers and hanging out with his friends and family. Because of all of the chaos and confusion, the manager, who was very nice offered us some free games for another visit after correcting the problem. I know the employees are just young kids, but perhaps they could take an extra day or so to train them better on the computer system, and hire a few more for those busy times, as it is such a big place. Over all the party was good, and everyone had fun, I was just very disappointed in the wait times and the confusion. I did like how we could order our food online while we booked our party, however I did not like that when I tried to call to ask questions, they would not give a phone number or connect us to that location's manager. Instead I had to email him, and I booked all of this just before the holidays so I did not hear back for sometime, and almost ended up booking elsewhere because of that. I think maybe the company should look into managing that a bit better, or at least having someone that can answer questions when you call to book the party. But again, the manager was really great, and because of him, I gave a higher rating than I probably would have otherwise.
  • The bumpers didn't go down when they were meant to and we couldn't write our names as the backspace didn't work. Great time though!
  • 1 star because they didn't offer me the student discount for 5 pounds instead of 13 and when i afterwards asked them about it ( since then i had heard about student discount ) they said they could not give money back or a free bowling game. It was bad the manager was rude and told me to suck my own cock
  • A decent place for bowling as long as it's not overcrowded. We were a huge group and the servicing staff seemed to struggle quite a lot. Nonetheless we had some fun.

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