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Francheska24516February 1, 2017
Went here with my 10month baby. Fairly priced and in a very good location. It is nicely spaced with lots of seating area and a cafe (we didn't use but looks ok). We used the baby only soft play area. ... more »
Laura AJanuary 1, 2017
Very clean and staff friendly .. great place to meet up while the kids play and us mums have a coffe and chat! more »
ClaireAW16December 22, 2016
After visiting Magic Castle on lots of occasions and thinking the ladies toilets are always very clean, I noticed today one sink with a grey ring around it suggesting dirty water had been sitting in i... more »
This soft play is ok. It does what it sets out to do - which is entertain kids for a while. But the facilities aren't great. The baby change is a small room with a change mat (no restraints), and there is no hand basin. If you have a small baby you have to put them down somewhere and go into the main toilets to wash your hands. Not great. And a pretty basic requirement for a place aimed at those with young families.
There is a great new baby and toddler area, which is much nicer than the previous play area. The staff are friendly. Good meal options for kids.
The kids love it and the staff are friendly and helpful. There is always a good vibe and a good place to have a kids party. It can be a little busy on weekends and rainy days.
A good way to pass an hour with the granddaughter.
Mrs. Abdal Haq
Rude staff... Left 2 kids n a husband. While paying for them I have to make it clear twice that I was not going in. Did shopping peacefully, single problem in play area so went in to get them. Just standing at the gate trying to get the attention of my husband.. I was told by the very same member of staff that it's 50p to go in. I smiled n told her that I am here to collect them as I am done with my shopping. While my husband walk towards me n I asking him to bring the children out now... I was innterrepted n told again by the same staff that I need to pay 50p or I have only 5 min to go in n get them. 50p 50p 50p... I don't know how I remained calm.. though kids enjoyed the place but I won't b going there again.
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