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Namco Funscape, Braintree

(1.8/5 based on 40+ reviews on the web)
Namco Funscape is located in Braintree. To visit Namco Funscape and other attractions in Black Notley, use our Black Notley travel itinerary planner.
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Reviews
TripAdvisor
  • Good venue but the most rude staff I have ever dealt with, says on the website £9.95 for 3 games of bowling and a drink after 9pm Monday to Thursday, we turned up at 9:03 and asked for the offer and t...  more »
  • My girlfriend and I went during a 'holiday at home' for a bit of bowling and ping pong! Good time all round, great arcade with 2p machines which also give you tokens! George E. was really helpful, run...  more »
  • I feel completely ripped off. Thought we would have a fun activity for the family, so phoned namco to find out how long each game of bowling would take for 5 of us. I was told 50 minutes based on 10 m...  more »
Google
  • On Saturday 22nd October we had a karaoke party for my daughter and the experience from start to finish was unprofessional, disgusting, rude and dirty. We were asked to come early so they could upload our requested songs. Instead we waited 10 minutes just to be served. Then when finally shown the room, we had to try and upload the tracks ourselves. Then to make matters worse I noticed that this time was taken out of the allocated hour which was for the party. When we booked the party they informed us that they had just updated the songs, however out of the 30 songs my daughter and friends wanted there were 4. This would of been OK if the experience was that of what any paying customer would of expected. There was a box of dress up glasses, guitars etc. Which was a fantastic idea, however to further disappoint - the quitars didn't blow up, glasses were broke and the rest of the box had been diminished. Worse still my wife took two of the children to the toilet to find they hadn't been cleaned for many hours and she said it would of been cleaner and safer to pee on the street. Although i disnt think they could, but to make matters worse. Not only during this horrible hour and half was there not one member of staff to help us. When we finished and I wanted to complain. I found myself in a queue for a further 15 minutes and ended up walking out. Website also doesn't give you facility to leave comments? Very poor service, shocking customer service, poor management, disgusting facilities. Will never use again and will definitely sharing my experience rather than reccomending.
  • It a great bowling ally! Nice looking. I love how you can win tickets on how you bowl but my ticket machine broke on me and my friends so I went to the staff and they was useless as anything the like we add tickets up at the end of you're game so at and of the game I went up their and they gave me no tickets because they said it added up right which it never did so all my tickets added up to was sweets which was a lame prize. So only thing that dispointed us was the staff. The date I went was Tuesday 20 September 2016
  • Very poor today.wrong information on website about half term opening times. No staff so waiting to be served at reception and refreshment outlets.
  • Bit grubby but relatively cheap few hours to amuse the kids.
  • Bowling alley is a little tired with carpets coming up. Does also allow you to wear own shoes