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Treasure Island Play Ltd, Birmingham

3.1
#102 of 274 in Things to do in Birmingham
Theme Park Water / Amusement Park
Treasure Island Play Ltd is located in Birmingham. Put Treasure Island Play Ltd into our Birmingham holiday planner to see other points of interest to visit during your vacation in Birmingham.
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Where to stay in Birmingham

To experience the best urban attractions available in Birmingham, book your lodgings in the pedestrianized city center. This area is known for its attractive walkways, which provide easy foot access to most tourist sites. Centrally located hotels offer stunning views of the city's skyline and numerous modern amenities, including luxurious spa centers and award-winning restaurants. Staying close to the center will put you in the thick of the action, near all of the city's famous bars and nightclubs. If all you are looking for is a good night's sleep and a warm meal, consider booking your rooms at a family-run B&B in one of the quieter neighborhoods on the outskirts of town.
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21 reviews
Google
3.5
  • Run a mile The staff screamed at us in front of young children and terrified them. Absolutely barbaric  more »
  • Went with my partners and daughter and were told not allowed to take drinks in but no poster at front  more »
  • Visited here with my three younger children for the first time on Monday was really happy with the overall experience from greeting to food choices place is very very clean and ideal for children of y...  more »
Google
  • Reasonably big soft, well kept play area - the kids seemed to very much enjoy themselves. From an adults point of view, the smell of chip fat in the seating area was noticeable - while not completely unpleasant, I can't help but wonder if it could've been better contained/extracted. Children's party food was reasonable in quality and size, but the cutlery they gave out was virtually useless - all chewed and difficult to use, even as an adult.
  • Great for kids. Good playing area, v clean and well staffed. Recommend for parties.
  • Great for little ones. Not to big so easy to see where your child is but plenty to keep them entertained.
  • It looks nice when you walk in a bit small but the kids thought it looked fab however the whole experience was horrific the staff are rough asbo people The front of staff lady (who I later found out was the mother of the owners) was lovely. Originally we was going to the cannon hill zoo with the children however the weather took a turn for the worst and instead we found this place. Initially it looked small but nice the kids got exited and away they went. The trouble started when the kids were eating their sandwiches and the owners mum told us they didn't allow outside food so we said ok as we didn't realise (as we was initially going out for a picnic at the zoo) and told them to finish what the sandwich they was eating and then go check the cafe out to pick something to eat however 2 seconds later this woman came charging over like a raging bull and screached at us telling the children to throw what they had in the bin I told her they was just finishing what they had and she became extremely hostile terrifying the kids and my 6 month old baby I decided not to continue arguing with the barbaric woman as I didn't want to scare my baby further, so my sister went over to speak to the manager who was actually lovely and again the barbarian came rushing over again screaching and waving her arms. The rudeness level was just so ridiculous it was unreal you can tell she obviously had no customer service knowledge or experience but then another staff member was sitting next to us discussing what had just happened- absolutely discusting no manners at all!!! Apart from the managers mum who sorted it out for us the rest of the staff are absolute savages!!! After bumping in to a few people on the way home apparently the place has a reputation for its rudeness and it wasnt just us who this has happend to, We won't be going back here. I would recommend scallywags the staff are lovely and polite and it's bigger and same price
  • Came across this soft play area when checking for something to do with girls on a low cost after weather let us down .was small but nice from inside girls were excited to explore as we organise to have a picnic but weather didn't agree so we had food with us and there was no signs saying no food or drinks allowed from the outside so we thought it was alright for us to eat as soon as girls started eating lady came and explain we not allowed who later we found was mother of people who owns it.we apologies like any other person and put the food away and asked the girls to quickly finish what that had in they hands few seconds later this other lady came running to us told us off and was rude to my daughter she basically called my daughter stupid whice was really hurtful and my sister stepped in and told the lady how rude she was but she was having none of it meanwhile myself I kapt quite because girls were already getting sacred so I waited unitl she went back to the reception and I then went after her to sort it told her how rude she was and how dare she talked to people especially kids like that but agian she was having none of it had to drag my sister while she was feeding her 6 months old baby as I got worried about my safety at this point she was coming quite strong at me .but this other lady was very nice stopped us for leaving the place even though we're so uncomfortable after the VIP treatment we received 😆there was a lot other people who had they own food but no one made an issue about them whice made me feel even more uncomfortable that she might had problems with us and I say no more🙊 we didn't even get a sorry after or apology from the owners. They really should send all they staff to do a course so know how to treat a person and being nice cast nothing. We're the reason they have business and keep treating people that way we got treated they be no business for them especially if they just started i did found out after its under new management and can clearly see it won't be coming back even though mother of the owners were lovely.