Water Adventure Dubai Reviews
I went on the weekend of New Years. The staff was friendly and they were informative and knowledgeable on how to drive the jet ski, safety measures and such. Yes, take your ID because they are super s... more »
Went around 2-3 pm as the sun was slightly lower , open till 7 pm was chilling and fun to beat the summer heat Enjoyed the rides and fun family day There was a deal though if you book the tickets a da... more »
Staff tried making side-money. Two people worked there plus the Manager/ Owner. Hubby went with son on the Jetsky. One of the guys offered extra 15Minutes for 1/2 to put inside his own pocket..... the... more »
The people here are very informative about their products. My group of friends decided to rent a few items here. The yacht is really nice!! The boat captain is really knowledgeable about Dubai's history, custom and the area. They are upfront about safety and patrol the area while we used the jet ski. They made food for us on the yacht which was really nice and it was delicious. Just one recommendation: for people using the jetski, don't get cocky with the machine. Our friend thought it was cool to drive aggressively and got flipped over. He got hurt. Please be careful when operating the jet ski. The water adventure people did inform us about safety and the cost of it, listen to them lol. They were super nice and caring about the incident, it could have gone badly if they wanted to charge for damages.
I will be honest, reading the reviews made me hesitant with trying this place but, I was not disappointed. First, the customer service was superb in my opinion. The lady at the front desk took her time to explain all my options for rental and helped me convert the prices to the current exchange rate (but everything is actually paid in United Arab Emirates Dirham/ AED). Additionally, she explains the paperwork you sign before renting any equipment. Also, I read in one comment about the people holding onto the passport which did not happen to me. Instead the desk just took down my passport information, they did not hold any possession of me or else I would have not rented from them. The lady at the desk was really kind and talkative as well, it helped break the ice. I did not wait long for my ski, they gave me an estimate time of wait and told me to return in 10-15 minutes or they would call me if ready. I came in the busy weekend of New Years, there was a lot of people renting stuff from this place so, I understood the wait. I rented a Jet Ski, I am very familiar with the machine as I hail from the beaches of Florida and surfed in Hawaii in my travels. The personnel gave me a run down of all the safety features of the jet ski and a safety brief (like what to do if the ski capsize). They were knowledgeable about their equipment and safety procedures. They did a preliminary check on the jet ski before I got on, then gave me a lesson on how to operate the machine (although I already knew). I saw some comments on capsizing on a seadoo jetski. I actually rode on one, although I am not sure what the model of it is (I think it might have been a Spark Trixx ?). I did not capsize or flip at any point in time, although I did go in a moderate speed and managed cutting the waves well when turning. As a precaution for anyone driving a jet ski: 1) If you are holding a passenger, it is likely to capsize since there is more weight and the center of gravity does not shift the same as a single driver. Additionally, the passenger should not hold too tight since it will make it difficult for the driver to drive the ski. 2) Listen to the personnel when giving the safety brief (a lot of people don’t usually). Whenever you do fall off the ski, you can always board it from the stern (back). Use the handle on or behind the seat to pull yourself out of the water. Additionally, there is a bar on the bottom of the ski which you can pull down to get a footing. Do not get agitated while trying to climb, relax and take it slow. 3) Always wear a safety/ floatation/live vest. Don’t be macho or whatever and not wear one. 4) learn how to drive the ski at low throttle, don’t go fast even if you are a pro. It takes time to get used to the sensation. Also, if you want to stand up on the ski, just know that it will be more difficult to manage it and increase the chances that you will fall. 5) important: You are more likely to capsize the ski whenever you are riding with a passenger or driving aggressively. I drove fast but not aggressive, so my ski did not flip over. 6) if you do flip swim to the back side of the ski and look at the instruction on how to flip it over. However, if you are unsure how to flip the ski over do not attempt to try it (especially if it’s a rental). Flipping the ski over the wrong way can get water into the engine (thus you probably paying for damages). The personnel of Water Adventure routinely patrol the area where I was driving to make sure I was safe or help if I flip the ski. The price of rental is decent. It is somewhat the same price as back in the states. I love the experience overall. If I come back to Dubai and JBR beach I will definitely come here again and try out the other stuff they have, especially the jetpack.
We make an appointment at 8AM to enjoy the flat water for wakeboarding. They don't show up...
Good adventure but bad stuff and service if you take 30 minutes soo after 20 minutes call you to come back 👎
Super jet ski, brilliant costumers service and 3 h free parking
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