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U Can Travel, Istanbul

3.8
#34 of 98 in Outdoors in Istanbul
U Can Travel is located in Istanbul. Add U Can Travel to your Istanbul travel itinerary, and discover new vacation ideas by using our Istanbul travel tool.
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U Can Travel Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
82 reviews
Google
3.3
TripAdvisor
  • Once you are in Turkey, you don´t have to worry with anything. Excellent travel agency, U Can Travel and Mohammad helped me with all transfers to one city to another. He did a great research and gave....  more »
  • Mesut and Mohammed are the best guys I met in turkey. Their office was right under my hotel and they helped me out with the tours, shuttle, Turkish massage/hamam experience. They are a one stop shop.....  more »
  • Mesut was a great part of making our time in Istanbul a great one. We basically booked all our activities through his agency. The Ephesus tour was very reasonable relative to other providers on the...  more »
Google
  • They promise a transport from Hotel to Airport. They take money for that, but no bus was comming to pick us up. I can gife only a warning against that company "ucantravel" in Istanbul. So we had to take a taxi, our time befor the flight was going, was very short. I will give this warning also in Facebook and on my website!
  • Thank you very much mohammad and messut for your kindness and your professionalism we had a very good trip thanks to your agency and for good prices.
  • Best tour company ever! Messut goes beyond what is required everytime
  • I initially visited this agency in Antalya to inquire about booking a bus ticket to Goreme. They convinced me they could help arrange other travel details, including a hotel in Trabzon. As a woman travelling alone, it was important to me to be in a central location so that I could walk to restaurants etc. and in a hotel where i felt reasonably secure. The agent at UCan Travel assured me he would take care of this. When I arrived at the hotel he'd arranged (Kuleli Hotel) at 8 am, I found myself standing outside a locked door in a warehouse district, on the highway. It was clearly not central or secure. When the staff let me in, they seemed surprised that anyone would have a booking there. The hotel had the feel of disuse and neglect about it (light fixtures and bathroom sink fixture were broken and I needed to use my flashlight in the hallway as there was no lighting), and the sheets were not clean. I was actually frightened by this place, so left and made my own arrangements at another (much more suitable) hotel, despite having paid U Can Travel upfront. Because the agent had assured me if I had any concerns I could get in touch right away, I contacted them immediately, and then as a follow-up but received no response to my messages. My sense is that they are only out for the money, and once they receive it, have no interest in the quality of their client's vacation. How difficult would it have been to research the options in Trabzon? I ended up doing it myself, which defeats the purpose of using a travel agent. If you do, I would suggest using agents other than U Can Travel - there are many choices in Turkey!
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