Food Trail Istanbul Tours, Istanbul

4.7
#60 of 324 in Tours in Istanbul
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Food Trail Istanbul Tours Reviews
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TripAdvisor Traveler Rating 5.0
191 reviews
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4.4
TripAdvisor
  • I only had a short time for my first trip to Istanbul. I am a solo 56 year old female visitor. Mr Hakan recommended Hatice and she is AMAZING. She took trouble to address all my queries and...  more »
  • Hatice was a wonderful guide & I enjoyed our time together immensely. Hatice made each site come alive with her knowledge & personal observations. Hatice is very personable and can talk as easily...  more »
  • We had a lovely time with Hatice visiting the Blue Mosque, Hagia Sofia Museum and the Basilica Cisterns. It was a nice way to spend the last day of 2019 with good company and visiting amazing sites...  more »
Google
  • Great guidance Veryknowlegeable local guide and she accommodates with our needs to enjoy Turkeyin bestway possible Two thumbs up Highly recommended service
  • HATICE... I had a very lovely touring experience.. Your passion of your job is very evident and I never thought I would ever enjoy touring churches and hearing about religion and history and culture as much as I did. Knowledge of food and cuisine top class...Stopping to taste and experience all along your tours first hand top class. Your knowledge amazed me beyond comprehension . It changed my life . THANK YOU SO MUCH FOR YOUR CARING and PASSION. Very enjoyable.. Memories were imbedded in my mind and soul. 💐♥🌹Penny
  • It was a great tour with Hatice and amazing city with full of history and great food.we had really great time and memorable days with Hatice.she is super professional and adapts very well to the guests interests and passion.thank you Hatice for your great hospitality. Maria Alejandra
  • I approached Hattice many months prior to our travels with very specific requirements for our 16 day trip around Turkey. We are extremely well travelled, highly adaptable and a fuss free group and essentially we were after localised experiences that were offbeat and completely non touristy, which focused on food. We were celebrating two birthdays and an anniversary and requested something special on those days. She responded promptly promising she could fulfil our requirements. After going back and forth a few times we finally agreed on an itinerary that sounded promising on paper. The price was much higher then what we had budgeted for however her justification was because it was a highly customised trip, extremely off beat and localised. We decided to proceed thinking it would be an experience of a lifetime and on the basis she would be our guide throughout the 16 days. Our first group landed a few days prior to and unfortunately started experiencing their itinerary to be highly disorganised and not according to the itinerary. The last group landed at the airport and there was no one to pick them. They waited for over an hour and after communicating with Hattice & Fatih (her husband who owns the main company) all they said was there was someone waiting there and sorry your group couldn’t find them! They did not even have the courtesy to reimburse taxi costs incurred. Hattice took us around for 5 days in Istanbul. We were hoping for it to be more food related as that is what her company is advertised as - Food Trails, however food experiences were quite limited. She also informed us last minute she would not be our guide outside of Istanbul for personal reasons. We felt highly disappointed finding this out last minute. Our guide for the rest of the trip - Onur - met us in Izmir. After spending a few days with him he confessed he was approached at the enth hour by Hattice & Fatih and he was completely unprepared for this trip. It was evident he was unprepared and very disorganised and he had no idea of how to execute our itinerary, the communication between him, Fatih & Hattice was terrible and he had to keep calling them. Most of our trip was very touristy, we were taken to touristy places to eat where bus loads go, there was no focus on food. There were a few localised experiences but even these were not executed well. The birthdays and anniversary experiences were meant to be special surprises which she refused to disclose till the last minute, to our dismay there was nothing special planned! Hattice and Fatih also changed our hotel in Cappadocia without informing us. The hotel they booked us in was half the price of what we had agreed upon and paid for. We are still waiting for a refund for the difference however nothing has reflected to date. In Cappadocia we were taken to a highly touristic cave restaurant. The food was the worst we had experienced, in terms of presentation and taste, completely inedible. And the traditional performances were a joke, completely disinterested performers. We left within 30 min. We had a wine tasting included in our itinerary - this was also a joke, two tiny glasses of wine were what we got. We also had to cancel our ballon ride as half our group was ill with high temperatures. Both Hattice & Fatih became super aggressive when we said we wanted to cancel, to the point they said if we do not do the balloon ride, they would cancel the rest of the trip. Fatih also wanted us to take our 8 year old and our elderly parents to the doctor at midnight so he could get an official doctors report. Alas the ballon ride was cancelled anyway due to weather conditions. There was absolutely no remorse from them for being so aggressive and threatening. Totally inexperienced dealing with immersive, highly customised & experiential trips. We feel completely disappointed and ripped off - a very expensive touristic experience which was terribly executed.
  • Highly Recommend this company! We regret not using them in the 1st place. We had walking tour with the tour guide, Hatice Kelek. She was very friendly, professional , flexible, honest , delightful and knew her stuff. She took us to the best place to try Turkish dessert which I requested. She was also conscious about cost. We had the best experience with her during our Turkish tour. If you intend to venture out to Istanbul, best to use her company who is based in Turkey & that knows the Ins & Outs. We had so many stuffed with the other tour company which we booked in Australia. Having touring for more than 30 years, you know who to avoid & who to recommend. Thanks a lot to Hatice Kelek, xx

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