Diamonds International, Philipsburg

3.9
#3 of 67 in Shopping in St. Maarten-St. Martin
Gift & Specialty Shop Shopping
Experience one of the world’s largest jewelry retailers at Diamonds International. Known for its wide selection of quality diamond jewelry and designer watches, this site draws visitors looking for gifts. Shop your favorite luxury brands including Gucci, Dior, Wenger, and Zenith. The shop offers duty-free shopping and is known for its customer service. Be aware, however, that some shoppers say the store does not offer refunds. Add Diamonds International to your Philipsburg travel itinerary, and discover new vacation ideas by using our Philipsburg itinerary builder.
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621 reviews
Google
4.0
  • Every time we cruise to St. Maarten, D.I. is always my FIRST stop! They never disappoint. Beautiful jewelry with a great price! My latest purchase (a belated Mother's Day gift) was 2 diamond bands tha...  more »
  • Kudos to Neil in Diamond International at St. Martin for taking care and resizing my ring...he was treating us very nicely and I got my ring back on time. Thank you, Neil for an awesome job!  more »
  • Every time we cruise to a port, the first stop is always the DI. Especially love the one in St. Maarten. Vikram Sharma took care of of this time and had remembered us from a previous cruise. He was ve...  more »
Google
  • We stopped in to look at a diamond for my wife and all was going fine so far. Then we got the high pressure pitch to buy a bracelet and then earrings then a watch. In total we spent $20,000 which was okay until I got home. I was planning to return the watch to the New York store. The sales person said I had 30 days to do so but when I pulled my receipt he had stamped it Clearance Item all Sales Final. He did the after I signed the bill and put the other receipts in in front of it. Also I can’t get anyone to answer in the New York store. I would beware and if I knew they were crooks I would have looked closer. DON’T GET FOOLED!
  • Customer service is great. Patient. They have to be. They will get you to buy jewelry. Promise the world to get you to buy as you will be long gone before you know you bought crap. I liked a piece of jewelry and they said it was worth twice the asking price on $900 dollars. We talk them down to $825 if I pay with VISA or MC (more about this later). Upon getting back to the states, we had a GIA certified gemologist appraise the value. Remember it was suppose to be worth $1800? It was appraised at $600!! Try disputing with VISA and they essentially tell you that you are on your own. They do not like AMEX because of their higher fees and AMEX will stand by the buyer. Which means when you get home and find out that you were taken, AMEX will stand by you. All the reviews I have read loved their customer service. But has anyone else gotten their purchases appraised? We have. Their guarantee if that it will appraise within one notch of color and clarity. That is not an issue, it is price that is the issue. It was within the one level but way overpriced. After much arguing they said for us to get the diamond appraised by someone they recommended as our GIA certified appraiser also sold jewelry (nice excuse). We called the appraiser and started the conversation off by "We purchased a diamond while on vacation..." Before the sentence completed she said "from DI" They flat out refused to appraise it! They said they are through with DI shoddy quality and not standing by the guarantee, We can pay the $100 dollars but they will still not honor it. They said most time the buyer will fight on the price variances and that is not honored so they will receive a $50 gift card as compensation. Whoo-Hoo.