Trip Planner: Europe / Spain / Canary Islands / Gran Canaria / San Bartolome de Tirajana / Helidream Helicopters
Helidream Helicopters reviews
We had a fantastic experience thanks to helidream helicopter team!! They explain everything very well. more »
I booked this for the birthday boy. The staff were wonderful we arrived very early with a little appreciation but from start to finish fantastic. We brought the photo and video package as well to... more »
One off the bucket list, well worth doing, staff really friendly & the pilot was very knowledgeable & polite, would definitely recommend, thank you kindly for the experience more »
Had a great experience on this flight. Hotel pickup and dropoff went well and the staff was very friendly and service oriented. Great views of the entire island from the air, which I had driven by car the day before. Puts everything into perspective. Would recommend the longer flights. Well worth the money.
great experience! we saw the beaches en ravines of south. nice personal (and cute)
Again great staff.
We were picked up on time by Soli, a nice and friendly girl that made our drive a pleasure. Everyone at Helidream made us feel welcome and the tour itself was great. My wife had dreamed of doing this for years and your round the island trip put a smile on her face. Thx‼️
Not Professional. Not accommodating. My wife booked a flight experience for my birthday on Sept 7th at 11:00am. We arrived half an hour early only to find out there are other people on our scheduled flight running late because their transfer was stuck in traffic. No big deal. We were told they should arrive after 20 mins. It ends up being over 1.5 hour pass 12:00 sitting around waiting. Our flight left at 12:15. As a business owner myself, I understand things happen and we usually always accommodate our clients. I went and talked to the owner and said can we get extra time? A discount ? Something for waiting over an hour? He looked at me and didn't even care and said no, sorry nothing I can do. Flight and pilot were great but I will never come back or recommend these guys to anyone. They don't understand making a customer happy, results in a life long customer and more revenue and more referrals. Simply not accommodating a customer after making them wait over 1 hour ends up costing them and losing money. #1 they could have easily honored our flight at 11am and let just me and my wife go, not our fault the other customers were late. #2 they could have given us extra time in the air, maybe a bonus 10 mins or so for waiting #3 as in insult to injury, I asked for the original unedited footage they had on their GoPro cameras. He wanted to charge me €35 Euros for this. Are you kidding me? It wasn't even edited, this could have easily been given for free for the trouble. #4 no sympathy for the customer at all. Since they are the only helicopter company, they REALLY don't care and they come across as greedy. Very poor client service skills. Only gave 2 stars because the pilot and flight experience was great but the owner gave off a very poor vibe. Otherwise I would have given 1 star. **Update this company replied to my review on Facebook by saying I did not fly with them. Really? They are the only company in Gran Canaria AND I posted a screen shot of the receipt to their reply. 100% not professional
Plan your trip to San Bartolome de Tirajana
Get a personalized tripA complete day by day itinerary
based on your preferences
Customize itRefine your trip. We'll find the
best routes and schedules
Book itChoose from the best hotels
and activities. Up to 50% off
Manage itEverything in one place.
Everyone on the same page.
See all ›
Side trips from San Bartolome de Tirajana
Hidden gems in San Bartolome de Tirajana
Nearby attractions in San Bartolome de Tirajana
Kid-friendly things to do in San Bartolome de Tirajana
Nature in San Bartolome de Tirajana
22 days in Radazul, Las Palmas de Gran Canaria & San Bartolome de Tirajana BY A USER FROM GERMANY Radazul Las Palmas de Gran Canaria San Bartolome de Tirajana 50 days in Gran Canaria & Fuerteventura BY A USER FROM SLOVENIA Las Palmas de Gran Canaria San Bartolome de Tirajana Corralejo 2 days in Gran Canaria BY A USER FROM POLAND Las Palmas de Gran Canaria San Bartolome de Tirajana 1 day in San Bartolome de Tirajana BY A USER FROM SPAIN Sioux City Park 15 days in Canary Islands BY A USER FROM CANADA Las Palmas de Gran Canaria San Bartolome de Tirajana Puerto de la Cruz 15 days in Canary Islands BY A USER FROM GERMANY San Bartolome de Tirajana Las Palmas de Gran Canaria Puerto de la Cruz 1 day in Gran Canaria BY A USER FROM SPAIN San Bartolome de Tirajana 5 days in San Bartolome de Tirajana BY A USER FROM UNITED KINGDOM Sioux City Park Mirador de La Orilla Mirador El Guriete 19 days in Canary Islands BY A USER FROM TURKEY Las Palmas de Gran Canaria San Bartolome de Tirajana Puerto de la Cruz 20 days in Canary Islands BY A USER FROM THE NETHERLANDS Puerto de la Cruz Costa Adeje San Bartolome de Tirajana 6 days in San Bartolome de Tirajana BY A USER FROM DENMARK La Fortaleza Centro de Interpretation Sioux City Park Idolo de Tirajana 1 day in San Bartolome de Tirajana BY A USER FROM SPAIN La Fortaleza Centro de Interpretation Sioux City Park Mundo Aborigen
Are you the owner of this business?