HSPA, Palma de Mallorca

4.1
#8 of 14 in Spas in Palma de Mallorca
HSPA is located in Palma de Mallorca. Arrange your visit to HSPA and discover more family-friendly attractions in Palma de Mallorca using our Palma de Mallorca online trip maker .
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TripAdvisor Traveler Rating 4.5
30 reviews
TripAdvisor
  • a very nice space where to disconnect and relax with a fairly complete circuit ,the staff is very polite and attentive, also have a limited offer to enjoy almost 3 hours for a more than attractive price, as soon as I have a free time I take advantage to visit them, highly recommended
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  • The staff were very friendly and helpful, the room was clean and comfortable. We did not have any treatment, but we were very pleased with everything we tried. Highly recommended!
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  • Friday 15 June in the afternoon I went to buy a spa gift pack and went without the treatment I received and illegality with the issue of data protection! Arrive I go to spa, please request the gift pack and ask me for ID (I still had not said how he wanted to pay) and say the number? And say me no, no, physically take it and ask for which it is? Not have asked Bill! And while I answered the girl was escaneandole my ID--> without written authorization and said the accounting needed it. I told him that it made no sense since I had not asked for invoice, if he was going to pay in cash are not entitled unless I sign authorization to remain with my data. I request a legal document in accordance with the new law of data protection and they tell me that they don't have and it is what it is. I ask to speak to a Manager and make me sit and not leave anyone. I'm going to reception who were lovely and were the problem and even went to see if they could make me a document (Excel) saying that it left my data, I told them that he did not believe that this would be regulatory and superior told him the same thing. They brought up to charge (called Cati) and bad-shaped told me that they do not have any document that I have to sign data protection. Commented Les that if I buy a candy cash store does not ask me ID or the scans. And if payment card looking ID card to verify that it is the same person as the card but it does not with my data. She insisted that this is how they work, outside the law, without documentation of data protection. I asked to please they will erase the data if they didn't sign a documentation or were not committed to send it to me in the coming days since my intention was to buy the gift and told me that it was not going to do. Down with the head and front of my deleted my PDF with my data. It is a pity that the deal at this hotel 5 * happen and I hope that this comes to the address since I think spread it on all networks and google. All I asked was to buy a gift and that is give me the law I have in data protection. Over of not being up to date with the new law the head of spa treatment was regrettable.
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