Almuqhaa-Andalusi, Cordoba

4.4
#6 of 7 in Spas in Province of Cordoba
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Almuqhaa-Andalusi Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
42 reviews
Google
4.4
TripAdvisor
  • My husband and I went to this massage and natural tea place as a treat, and it was an extraordinary experience. The Host was solicitous. The Tea selection was extensive and we were both pleased with our choices. My husband chose Mint tea and I chose Jasmine. The pastures all looked wonderful; We both had something that looked and tasted a lot like baklava. We were both in the same room for the massage, which I liked. I had the exfoliating massage and he had the bamboo one. I really enjoyed mine; He did too, though it was not as deep tissue has he would have liked. It was a great experience.
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  • I had researched Cordoba spas for my boyfriend's birthday surprise, and was tempted by the offer of $29 for an hour massage + tea (offered by Viator, Tripadvisor's event booking partner. It all went downhill from there, and we ended up spending an hour of the birthday trying to get our money back from this establishment. The day before we had called confirm the massage, but Baldomero first wasn't sure if the offer was for 60min or 30min. He called us back 5 mins later to confirm it was 60mins. We were super-excited for a massage that we had read so many good things about. On The birthday itself, 6 hours before the massage, we went to the Mesquita knowing we'd been enjoying the massage much more after a day of touristing the city. Baldomero called back and said that he had been wrong, and the massage was 30mins massage and 30mins of drinking tea. Now, we are not Englishmen and can't spend 30mins drinking even the finest tea. If you have back problems like us, you'll know that a massage is like the only pain relief you can truly find-and 30mins just isn't enough when you've spent 2 weeks looking forward to it. Plus, the Viator offer says 1hour's massage, so we weren't happy with Baldomero's change of mind. We wanted him to honour what he had confirmed, since we didn't have time to look for other massage places preferring to follow the birthday plan. I Have insisted that he wouldn't. We sent him screenshots of the offer, he called back and continued to discuss the matter with us. We started to insist too, as I couldn't cancel the booking with Viator with the time frame he gave us, without losing my money. Even Though the issue is clearly a badly phrased offer between Almuqhaa-Andalusi and Viator, this ended up taking 1.5 of our birthday and we got no massage out of it. Almuqhaa-Andalusi did in the end offer to extend the massage to 45mins, but if this was a more professional establishment, the company would have given its customers the treatment that was paid for and confirmed, and then taken it up with its advertising partner. Viator has promised to refund the money, but I'M still waiting for it. Not sure how I'll get back the time I could've spent city-gazing instead of debating marketing law and hospitality ethics. Almuqhaa-Andalusi left me more tense than I had arrived.
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  • Birthday present of my partner, to enjoy a couple massage that we hire with Viator, we call to confirm time of the reservation and even having doubts, we call to confirmed that we actually have an hour contracted and paid. The next day with only five hours of advance call us again to confirm that it is half an hour. We had hired by Viator and we sent screenshots to the responsible, Mr. Called Baldomero, which is limited to offer in any case and exceptionally,45 minutes even knowing that it is an hour and that shows the photos attached and even Translations. They just say it's viator and TripAdvisor error and that I have to fix it with them. Finally I run out of my birthday present both I and my partner, and we are in paperwork that we pay back, for a service that we did not receive and we were deceived and scammed by this company Is the most unpleasant experience I've had hiring With TripAdvisor, and do not recommend this place at all, because of its inoperability as well as the scam they advertise and attached in photos.
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Google
  • We dropped in off the street, asking for massages. The genial young fellow who alternates between the bar and the reservation desk described the services, confirmed our wishes, and sent out a call for a couple of nearby part-time employees. They are reasonably skilled at what they do, but not massage therapists, by any means. It's a pleasant experience to come in, have a pipe (if you want, not tobacco) a nice tea (many to choose from) and a relaxing massage, but don't expect technical expertise or a vigorous rolfing. Wife and I were massaged in the same room. Relaxing music, pleasant oils. Ready to be poured into a jug by the time I got out.
  • A unique experience, fabulous treatment, both the boy who attended us at the reception and the kids, great treatment... totally recommended and of course on my part to repeat.
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  • Something really and subtly different in the historical and sensitive Caliphate.
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  • A very cozy place, the very good tea and massages are great, I will return
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  • The site was well decorated, with candles, but it was a bit cold ...
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