Wellaholic (Lavender Outlet), Singapore

4.7
#6 of 130 in Spas in Singapore
Wellaholic's vision is to motivate every possible person to make a positive change to improve his or her wellness.

We offer our in-house health and fitness supplements from our FDA-certified facility in USA, skin care range of products, facial light and radio frequency treatments, SHR or super hair removal, as well a range of fitness classes in collaboration with our fitness partners.

Visit us at www.wellaholic.com
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Wellaholic (Lavender Outlet) Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 5.0
119 reviews
Google
4.7
TripAdvisor
  • The staff are friendly and helpful. They are able to answer my queries and provide advice to my needs. Thanks!  more »
  • Came to the Lavender branch and tried their SHR treatment. Awesome service and clean place. Eager to see results!  more »
  • Visited lavender outlets, friendly staff and good machines for health improvements. Nice staff as well  more »
Google
  • Great and affordable services from Wellaholic time and time again. Actually this is my second review for Wellaholic (Lavender). I was there previously for their WellaPress services, and as I was blown away by their ethos of no hard selling and also transparent pricing, I decided to try their Elight Facial Collagen Boost to help my face look better. As usual, the service standards were high. The staff that attended to me (I didnt select a specific staff so I met with several of the wellaholic staff) were all polite, friendly and professional. What's even better was that my face really improved after about 4 to 5 weeks of weekly treatments. The key is to have the discipline to go for the treatments, due to the underlying nature of Elight or radio frequency. Try it and you will be left impressed! And of course, kudos to Wellaholic for this.
  • The more I think about the more upset I am. So I decided I should review here too. Wellaholic has rave reviews and I was happy with it too and have recommended to many of my friends. But unfortunately today I was very very upset with them. First of all, they gave me different Therapists every time I was there, but that’s okay the first 3 Therapists were good until today. I was very shocked that they gave me a male therapist without even asking me if I’m okay. I’m doing my upper thighs, armpits and arms. I feel very violated if I show off my panties and butt to the male therapist. And so they happens to have an auntie therapist as well but she was doing for another customer. She came over and say it’s okay to let the male therapist to do my upper thighs saying other ladies are okay with it. But sorry other ladies are okay doesn’t mean it’s okay, okay! I find this very disrespectful to me. So in the end the auntie do for me and during the session her hands or the machine keep touching my private area, which never happened the last 3 times with other therapists. And this also make me wonder can you imagine if it was the male therapist who is doing for me? He will be touching my private area too! Even though I must say the male therapist was nice and polite but still the management is very wrong to arrange a male therapist without asking me if it’s okay. Super upset. To update more on this, the management called me, and while I was trying to tell him what happened, suddenly he ask me to stop shouting, I might be a bit agitated but I’m not shouting, I’m only trying to tell him what happened. He doesn’t seem to be interested in listening to what I have to say and malign me saying by shouting I will “provoke” (yes he use that word) him and this conversation won’t go well. I was expecting an apology but all I got was a phone call to upset me further. Initially I was thinking this might be a one time off thing, so I still wanted to give 3 stars. But now I will only gave 1 star. Really bad management and customer Svc. Can’t believe I from love it, highly promoting it to hate it!
  • Went to the lavender outlet twice, once for foot and another for body. Got the same auntie massage therapist for both times. Nice and polite. Would go again soon for foot reflexology. Room could use some ambient music and perfume though.
  • Visited the Clarke Quay outlet for my Elight facial collagen boost treatment. Joyce attended to me. She was very helpful in answering my questions as this was the first time that I am doing such a treatment. No hard selling and totally not pushy at all. In fact, she was okay if I asked my questions and then make another appointment for treatments if I decided to go ahead -- very professional and that should be the industry standard. The treatment was affordable. I chose the Prestige plan as it encapsulated several treatments which I think will work best for my skin. Will require 6-8 sessions to see best results; looking forward to improvements to my complexion!
  • Had my SHR attended by Gabriel at Lavender outlet a few weeks back. The ambience is nice and Gabriel has been very patient. The whole treatment took about an hour. No pain and most importantly there is no hard sales. Price is very reasonable and offer ala carte. The rooms are partitioned and thus conversations during the treatment can be overheard by others. For those who want privacy, maybe it will be better to have ceilings over the rooms. Results are positive after the first sessions. 30-50% of the hair has fallen. Have already booked for 3 sessions of boyzilian and full year underarm SHR after Gabriel completed my treatment the first time. Had my 2nd session done by Taufiq. The procedure is smooth and fast. This time, the treatment is without gel and it is without pain too! Had my 3rd session done by Daniel. He has assisted Taufiq in the last treatment. To treat the hair regrowth, he has recommended to use medium range for this round. The heat is higher like touching a cup of warm coffee. The more sensitive areas can experience higher heat. Daniel is gentle and patient throughout the treatment. Will continue with my next treatment. Looking forward to my next visit.
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