T Galleria by DFS, Singapore, Singapore

2.2
#128 of 244 in Shopping in Singapore
T Galleria by DFS, Singapore is located in Singapore. Work out when and for how long to visit T Galleria by DFS, Singapore and other Singapore attractions using our handy Singapore tour planner.
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T Galleria by DFS, Singapore Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.0
53 reviews
Google
4.0
TripAdvisor
  • It's so hot in the city that you can relax in the comfort of a sofa. You can taste the chocolate and sweets of the souvenir. There are many kinds of TWG and I bought a souvenir.
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  • 服务很到位,介绍详细,我们购物很愉快~(We like the service and the product introduction, we have a good shopping experience)  more »
  • I am very delighted to be recommended for this Guerlain lipstick with very exclusive case cover, while shopping in DFS T Galleria Singapore.  more »
Google
  • Was there during weekday, so it wasn't crowded. There were tourists mainly. Despite that the sales staff would also attend to you, if need be. The sales staff were approachable, but not pushy and will gladly attend to you. Therefore I felt at ease just browsing around without any pressure to buy. Nice ambience too!
  • Underrated mall. Many Singaporeans don’t know about this place and assume it’s only for tourists. However, this mall offers discounts even for locals.
  • The best spot in the Orchard Road area, for all things designer! You may even get a chance to “steal” a good deal on that bag or shoe you’ve always wanted. From LV and Gucci, to Dunhill and Ermenegildo Zegna, from the latest perfumes, to exquisite chocolates. It’s a one-stop shop for almost everything SIngapore has to offer, in terms of shopping.
  • The general vibe at this place is quite dull. Staff looked bored or were busy chatting among themselves instead of serving customers. Visited the LV boutique there to purchase something. Service at that point in time was good but as a frequent buyer of high-end products, basic good service is just expected. Retailers, more so, high-end ones should look into maintaining EXCELLENT service ALL The Time, EVERYTIME. This is what sets high-end stores apart from the rest. Customers are looking for an excellent buying experience. Excellent customer service should be consistent on-site and off-site from the SAs, like customers enquiring about new products over phone. Customers can be testing out the consistency of your customer service and care before deciding to stay with a particular SA &/or brand, or they can simply move on to another SA or brand. Customers have no loyalty if brands do not do their utmost best to show appreciation to their customers, whoever they may be and how much they spent on a particular day. Customers have tons of brand options to spend their money on, so brands have to shape up on their customer care or ship out of the retail industry, as evident by the decline of the retail industry in the recent years.
  • Great place to look for gifts. Now till 1/1/2019 you can get a free Annette ice cream and a claw grabbing chance for travel assessories.
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