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Tsum, Moscow

2.8
#25 of 144 in Shopping in Moscow
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Tsum Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
180 reviews
Google
4.3
TripAdvisor
  • March 20 was placed an order in the online store tsum, among other things at 100 t.r. message delivery March 23, i.e. three days waiting-OK, to Saturday 24 March (the order was a gift for my birthday) I had. March 23-no reply greetings, 18.00 call-when shipping? Reply-Oh, we don't have time, maybe tomorrow will give the courier! Say-as tomorrow, tomorrow I do gift why not warned, the answer we have orders and so much that all warn that Lee! Here and think about whether this "elite" store to shop at every turn, rudeness, not needed at all, in the market kopeechnom to behave more seemly. Spoiled birthday spoiled the mood for 100 t.r. Apology wait from anyone if the staff so it is allowed to behave, then this place is regularity.
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  • What I regret first of all ... is that not read reviews for this resource, to order Internet store tsum, so: 18 February from his son's birthday. He was in Moscow, I want in Novosibirsk, whatever gift was "solid", agreed that too well this Department a point! A hundred, there is one hundred and fifty times called before ordering, it explained all the details and delivery features negotiated, paid for the certificate. 18 the number I was told that the order was passed to the courier. Somewhere within two hours from the scheduled time of delivery courier called me and said that a subscriber handset is not. Won't be long to describe what happened, but found out that error crept in the phone number (here kayus, probably my fault). Courier wrote the correct number, calls to his son, but he had already hurried to workout and to meet could not. Mamul "don't worry"-called me son, "agreed on tomorrow." Well tomorrow, so until tomorrow. Only the evening suddenly I come from SMS delivery moved to 22-e ... where tomorrow, and where 22-nd I thought, but could her son had misunderstood. By the way, son, when I learned, too, marveled at 22, but had already left as is. 22, after my son's calculations have already had to unsubscribe that everything got, and the information is not there, I phoned the online store that would clarify why the certificate has still not delivered? "Update" ... Call half an hour later: "the Subscriber refuses delivery"-responded to me. After revealing that the first courier did not pass the correct number in service delivery and the new courier tried calling the wrong number (why am I not called, as a customer, how did the first courier, left the issue). Specified number promised.
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  • It is next to the Red square, beautiful place with a great ice cream. Extremely expensive, in any other city in Europe you can find better price.  more »
Google
  • With the best wishes i came into your house in irder to let the forces of light be with you and all the others who as well part of the community. In addition to that i must say i'm glad you accepted me
  • Big mall with a confusing layout. Good luck finding anything you are after. Nice to walk around in though.
  • I worked here , promoted French Perfume called Memo and I can say with certainty that this is the BEST store in Russia. If you come to Moscow, even if you just look at it as an excursion, it's worth it !!
  • If you are looking for luxury department store TSUM is exactly the place you need. Very respectful and good service; though someone will ask you continuously if you need any help, they are anxious to answer any questions. The location is just off the metro stop Teatralnaya and the Bolshoi Theater.
  • Overpriced and full of Russian nouveau riche with all the stereotypical associations and characteristic stuffiness that brings to mind. Best avoided if you want to remember the city fondly..
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6 days in Moscow BY A USER FROM RUSSIA June, kids, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping, popular PREFERENCES: June, kids, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 8 days in Moscow BY A USER FROM RUSSIA June, popular PREFERENCES: June ATTRACTION STYLE: Popular PACE: Medium 8 days in Moscow BY A USER FROM TAIWAN June, teens, outdoors, historic sites, shopping, popular PREFERENCES: June, teens, outdoors, historic sites, shopping ATTRACTION STYLE: Popular PACE: Medium 5 days in Moscow BY A USER FROM EGYPT October, culture, relaxing, historic sites, museums, shopping, popular PREFERENCES: October, culture, relaxing, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 28 days in Moscow BY A USER FROM SRI LANKA September, relaxing, beaches, shopping, water activities, popular PREFERENCES: September, relaxing, beaches, shopping, water activities ATTRACTION STYLE: Popular PACE: Medium 2 days in Moscow BY A USER FROM UNITED STATES November, culture, historic sites, shopping, popular PREFERENCES: November, culture, historic sites, shopping ATTRACTION STYLE: Popular PACE: Medium 8 days in Moscow BY A USER FROM SINGAPORE February, culture, relaxing, historic sites, museums, shopping, popular PREFERENCES: February, culture, relaxing, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 10 days in Russia BY A USER FROM INDIA May, culture, historic sites, shopping, popular PREFERENCES: May, culture, historic sites, shopping ATTRACTION STYLE: Popular PACE: Medium 9 days in Moscow, St. Petersburg & Helsinki BY A USER FROM UNITED STATES November, culture, outdoors, historic sites, museums, shopping, hidden gems PREFERENCES: November, culture, outdoors, historic sites, museums, shopping ATTRACTION STYLE: Hidden gems PACE: Medium 4 days in Moscow BY A USER FROM TURKEY September, culture, outdoors, historic sites, museums, shopping, popular PREFERENCES: September, culture, outdoors, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 8 days in Russia BY A USER FROM SYRIA September, outdoors, relaxing, shopping, popular PREFERENCES: September, outdoors, relaxing, shopping ATTRACTION STYLE: Popular PACE: Medium 8 days in Russia BY A USER FROM LEBANON August, culture, outdoors, relaxing, beaches, historic sites, museums, shopping, water activities, popular PREFERENCES: August, culture, outdoors, relaxing, beaches, historic sites, museums, shopping, water activities ATTRACTION STYLE: Popular PACE: Medium
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