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Tsum, Moscow

(140 reviews on the web)
Department Store Shopping
Tsum is located in Moscow. Use our Moscow itinerary builder to visit Tsum on your trip to Moscow, and learn what else travelers and our writers recommend seeing nearby.
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Reviews
TripAdvisor
  • They sell clothes, perfumes, shoes, computers... especially the wide variety of women fashion and traditional clothing is very competitive... be ready to pay higher prices as the editions should be li...  more »
  • I often visit that shopping mall. Mostly for a quick fix in the wardrobe or to get an idea for a gift. Most recently I tried to fix a ring over there, which was purchased from a famous jewelry brand a...  more »
  • Funniest thing about this lux department store is that almost all shop assistants look at you snobbishly, as if you are not chic enough for this place, when they themselves probably can't afford a sin...  more »
Google
  • Rather well represented choice of boutique stores. Serve good coffee on groundfloor cafe
  • Disgusting service and boorish service I bought a pair of Gucci clogs on day ago. The shopgirl persuaded to take on a smaller size, that she as expert of brand has opinion that the shoes are stretched, the leg slips and you need to take a smaller size. I repulsed clogs on half a day in the office, I see that the seller was not right, I called TSUM customers support with a request for change clogs. Outcome: 1.Service on support by e-mail does not react in any way 2. By phone 5 calls switched "to nowhere" 3. Finally, the manager of the shoe department Victoria takes me answer: It's not our problems!! To my remark that TSUM has a discount stores exactly for this case that would provide a high service, and in such situations have the opportunity to change the goods, it was sent in a rude tone with the argument that they all do not. 4. No one phones or names to give, to write a complaint to the Consumer Service. In general, in the Central Department Store no more leg
  • Great mall, good for a walk in winter. Found the shops a little more expensive than I expected.
  • WHOA! The shopping equivalent of Venice with a 20 Century twist. Head in to see what I mean.
  • A bit expensive, but offers a lot of options: clothes, watches, perfume, and much more