The Cigar House, San Juan

4.3
Home to Puerto Rico’s legendary hand-rolled cigars, The Cigar House's wood-panelled store has the largest selection in the Caribbean, with over 300 varieties available. Try a rum-soaked cigar or aged leaves for something truly different. Beginners are ably assisted by the knowledgeable staff; many visitors come here to buy a thoughtful and luxurious gift for someone back home. But don't ask about Cuban cigars--they are not stocked here as a matter of national pride. Sample some smokes in the ornate smoking room, complete with opulent leather chairs. You can also find watches, pipes, pens, and other items here. Before you head to San Juan, plan trip itinerary details with our user-friendly San Juan online tour planner , to make sure you see all that San Juan has to offer, including The Cigar House.
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The Cigar House Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
138 reviews
Google
4.7
TripAdvisor
  • Wow! My husband is a cigar guy and we've never been to such an impressive humidor. We didn't stay to smoke in the lounge, but looked very nice and comfortable. The staff was helpful. The selection inc...  more »
  • Location: In one of the streets of old town San Juan. It may be hard to find parking if you drive. Make sure to park your car in a parking lot. You do not want to pay $150 fines for parking in the wro...  more »
  • They are my favorite place in old San Juan. The lounge is done perfectly. Leather couches, three story covered atrium and great bar. They expanded the humidor tremendously. Had a great selection and m...  more »
Google
  • This place was awesome! Have an awesome bar and comfy chairs in the back and a very nice selection of cigars. Seriously spent hours here.
  • God honest truth: I WOULD GIVE THEM ZERO STAR IF I COULD. NONE! They do have the best selection in the island. No doubt. And the prices are not bad at all. But they do have a problem with return policies and customer relations. After I spent near $900 on cigars I got home, I opened one of the boxes and tried to smoke this particular premium cigar but had a real tight draw. It was like trying to smoke a pencil. The same thing happened with the second and third cigar. So I decided to call the shop and calmly learn about their return policy. I talked to the lady who owns the shop. She went off the rails, and very disrespectful. I was very courteous because I really wanted either a new box or money. She said no, she didn't care no returns after you walk out with merchandise, receipt or not. That's their policy. I worked in the past for one of the largest cigar retailers in FL. So this what happens most of the time; a customer brings the merchandise back for return, gets a replacement, credit or refund. The bad cigars go back to the manufacturer and the store gets a replacement or credit. So all in all, if you buy cigars at this place, smoke them there and if the cigar turns to be a dud or unravels, pray they give you another and good luck.
  • One of my favorite spots in all of San Juan. If you are a fan of fine cigars and a great atmosphere, this is your type of place!
  • Very nice spot to buy and smoke your sticks. Much more reasonable than the Kek shop up the road. But Kek sells Cuban sticks and Cigar House does not. Still a beautiful place with charming staff.
  • Exceptional place. Marvelous selection o the finest smokes

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