The Casino at The Ritz-Carlton San Juan, Isla Verde

3.4
#2 of 6 in Casinos in Puerto Rico
Casino Fun & Games
Beat the odds and win the jackpot at The Casino at The Ritz-Carlton San Juan. Try your luck at shooting craps, playing poker and roullette, and playing the slot machines. The casino provides live entertainment, and you can always grab a drink from the bar. Combine your visit to the casino with a stay at the luxurious Ritz Carlton hotel located just above. Using our online itinerary creator, Carolina attractions like The Casino at The Ritz-Carlton San Juan can form part of a personalized travel itinerary.
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(Carolina is the nearest city to The Casino at The Ritz-Carlton San Juan)

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Reviews
TripAdvisor Traveler Rating
241 reviews
Google
4.4
TripAdvisor
  • Great atmosphere and very friendly staff. Music is not so loud and amazing drinks Knowledgeable dealers who help you to learn the game. Thank you we enjoyed the visit  more »
  • The casino was ok and convenient because we were in the hotel. Wish we had won some money! On of the dealers had some difficulty and made some mistakes but when pointed out there was no conflict and i...  more »
  • We spent a couple of nights at the casino while staying at the hotel, it was nice, but limited on tables and length of time tables would stay open. Everyone seemed to gravitate towards the roulette ta...  more »
Google
  • We stayed at the Ritz for the day while waiting for our flight which was late evening. The Ritz was beautiful! The pool was well kept and the private beach was nice as well. We slept under an umbrella and enjoyed a nice lunch while there. The dessert was fantastic. The prices where high ($15 for 1 small drink) but this is to be expected at a hotel of that caliber. We enjoyed our short stay.
  • Towels are washed off the hotel property and had a few days where they weren't delivered so we went without towels. Staff tell you not to get your own umbrella etc but then you lay on beach without one because they didn't bring any. Drug use in property while we were there trying to have a nice wedding ceremony. Drink order was wrong from bar. The staff are pleasant when anything brought to their attention, but attention to details and follow through would be better.
  • Unfortunately the walls at this $750/night hotel are as paper thin as at Super 8. If you can't get a good night's sleep, not much else matters. The service was absolutely top notch, but that was the only exceptional thing about this property. The location is fine (close to the airport and the beach), but not in the greatest of neighborhoods. The room decor and bed comfort is perfectly average ... for a 3.5-star hotel, but it's nothing spectacular. I guess I expected more because of the high price. Nothing was particularly bad, but save your money and stay elsewhere.
  • Excellent stay. Great staff. Excellent bed. Only downside was the poor quality sound isolation in the rooms. That could certainly be improved upon, but other than that, it was a great stay!!
  • At best this was a mid-level Marriott, and at $945 a night not worth 10% of that price. Rooms: Very dated, like from the 1970s. Wait staff on the beach was less than helpful. When they did actually help you, they acted as if you were a burden to them. Not all of them, but definitely some of them. Drinks: $18 for a drink seems a bit steep. The beach was very crowded as was the pool area. I wouldn't pay more than $100 a night.

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