The Casino at The Ritz-Carlton San Juan, Isla Verde

3.4
#2 of 6 in Casinos in Puerto Rico
Beat the odds and win the jackpot at The Casino at The Ritz-Carlton San Juan. Try your luck at shooting craps, playing poker and roullette, and playing the slot machines. The casino provides live entertainment, and you can always grab a drink from the bar. Combine your visit to the casino with a stay at the luxurious Ritz Carlton hotel located just above. Plan a Carolina trip in moments using our itinerary builder.
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The Casino at The Ritz-Carlton San Juan Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
245 reviews
Google
4.4
TripAdvisor
  • although i didnt make the millions, i did have alot of fun :-) very friendly dealers. nice slots, and nice tables  more »
  • they have a little of slot machines clean place friendly staff and also they give you points to win some gifts  more »
  • We won!:) people friendly and good drink service! It was clean and they had plenty of room at the tables!  more »
Google
  • We stayed at the Ritz for the day while waiting for our flight which was late evening. The Ritz was beautiful! The pool was well kept and the private beach was nice as well. We slept under an umbrella and enjoyed a nice lunch while there. The dessert was fantastic. The prices where high ($15 for 1 small drink) but this is to be expected at a hotel of that caliber. We enjoyed our short stay.
  • Towels are washed off the hotel property and had a few days where they weren't delivered so we went without towels. Staff tell you not to get your own umbrella etc but then you lay on beach without one because they didn't bring any. Drug use in property while we were there trying to have a nice wedding ceremony. Drink order was wrong from bar. The staff are pleasant when anything brought to their attention, but attention to details and follow through would be better.
  • Unfortunately the walls at this $750/night hotel are as paper thin as at Super 8. If you can't get a good night's sleep, not much else matters. The service was absolutely top notch, but that was the only exceptional thing about this property. The location is fine (close to the airport and the beach), but not in the greatest of neighborhoods. The room decor and bed comfort is perfectly average ... for a 3.5-star hotel, but it's nothing spectacular. I guess I expected more because of the high price. Nothing was particularly bad, but save your money and stay elsewhere.
  • Excellent stay. Great staff. Excellent bed. Only downside was the poor quality sound isolation in the rooms. That could certainly be improved upon, but other than that, it was a great stay!!
  • At best this was a mid-level Marriott, and at $945 a night not worth 10% of that price. Rooms: Very dated, like from the 1970s. Wait staff on the beach was less than helpful. When they did actually help you, they acted as if you were a burden to them. Not all of them, but definitely some of them. Drinks: $18 for a drink seems a bit steep. The beach was very crowded as was the pool area. I wouldn't pay more than $100 a night.

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