The Casino at The Ritz-Carlton San Juan, Isla Verde

3.4
#2 of 7 in Casinos in Puerto Rico
Beat the odds and win the jackpot at The Casino at The Ritz-Carlton San Juan. Try your luck at shooting craps, playing poker and roullette, and playing the slot machines. The casino provides live entertainment, and you can always grab a drink from the bar. Combine your visit to the casino with a stay at the luxurious Ritz Carlton hotel located just above. Plan a Carolina trip in moments using our itinerary builder.
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The Casino at The Ritz-Carlton San Juan Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
247 reviews
Google
4.5
TripAdvisor
  • good service at all. good employees, nice parking and beach areas is the good shape. Im not a high player but this one is for fun and nice attentions  more »
  • We really had a very great time playing the casino it's very huge Plus entry free I think was accurate but we had a very great time at the casino at the Ritz Carlton  more »
  • although i didnt make the millions, i did have alot of fun :-) very friendly dealers. nice slots, and nice tables  more »
Google
  • I visited Ritz Carlton for my birthday in February 2017, and I cannot say enough about this beautiful hotel! Upon check-in I was greeted with the most delicious cocktail and when they found out that I was visiting for my birthday, I received another complimentary treat. I felt so special. I stayed in a pool facing suite with a balcony and I loved sitting out there at night, or really early in the morning. There is a fitness center and fitness classes! It was so nice to be able to stay in shape while on vacation, and to meet and interact with different people in the fitness classes. The beach is beautiful. You have the option of remaining on the property, or walking through the magic door leading to the beach. When my friends arrived we walked around the area and took the hop on hop off bus to Old San Juan. I enjoyed learning about the history of the island and trying some local cuisine. I can’t end this post without mentioning the Photography Concierge! I could not believe that they had a free onsite photographer available to all the guests. Although there was no sitting free, there is obviously a fee for the photos. But I found the packages to be very reasonable. The photographer was professional, creative, friendly, and extremely talented. I was so pleased with how the photos came out. And having Ritz Carlton San Juan as the backdrop was just icing on the cake! If I could give this place 10 stars, I would!
  • One of the cleanest hotels I have been. in the tropics and I did not see an insect or cockroaches inside the property like I saw in 5 star hotel room. we always check the room,bed especially for bedbug. if I see an ant I leave. good job guys! especially all the workers and the pool area were all very friendly
  • Okay guys, read this carefully. I was in San Juan during the 2017 hurricane season with my entire family. We were 8 adults and a baby. The hotel is beautiful and welcoming. San Juan was sunny and warm, we enjoyed the hotel pools and the beach. In just two days, our trip took a turn. A hurricane Irma was gaining its strength and speed, and we couldn’t get flights going out of the island. Our hotel manager, this graceful calm lady, went way beyond her ways to ensure our safety. She moved all the guests to the safer side of the hotel, where the windows were double soundproofed for the nearby airport. She had sand bags reinforce every door and gate. She made that giant hotel into a fortress! Literally a fortress, nothing could penetrate its walls. Most of the staff had to leave to be with their family. But the ones who stayed behind, were all super nice and helpful. We had water, electricity, food, and a sense of community sticking together. A resident chef went way beyond and even made us a birthday cake to celebrate my baby nieces birthday! We were on our way back to New York before the next two hurricanes that wrecked the island. We took the earliest flight because, we had to get the f out of there. The airport had no electricity, it’s a hot and humid and no water! People have been there waiting to get out of there for days. Other passengers on the flight had horrible stories. They did not have food, water, or electricity. And the sound of that hurricane wind crashing trees and roofs haunted them. But I did not hear anything at all. Those windows were sound proof, they could very well be bulletproof. Lol. Bottom line is this hotel is equipped to survive and ensure safety in any situation. If you were stuck on an island and there is a hurricane on its way to destroy the entire island, you would want to be staying here. And besides the bar is gorgeous and makes a sick grey hound!
  • Just stayed here for our honeymoon on our first trip to Puerto Rico. The staff was excellent, very courteous and professional. Helped us with several arrangements and made sure our stay was comfortable. Sitting on its own stretch of beach, we didn't have to go anywhere to enjoy some time in the sun. The food was great and the menu had plenty of options. There were also several dining options nearby within walking distance as well as a pharmacy and grocery store if needed. Old San Juan was a 7 minute Uber ride away for access to a plethora of food and drink spots. Only suggestions I may have is to update the rooms. They seemed a bit dated, especially by Ritz standards. While they upgraded us to a junior suite with pool and ocean view, the windows were pretty dirty on the outside so our view was compromised. Overall, we'd definitely stay there again if we decided to stay in that area. Special thanks to Dominick, Abraham, Jean Pierre, and Carlos for their help during our stay.
  • My family stayed there during Hurricane Irma and the staff took really good care of us. They took excellent safety measures before the storm hit us by moving us to higher floors. They served us breakfast, lunch and dinner. Unlike other hotels in the area, there were no power outages. They even brought a birthday cafe for my little niece. Thank u so much Nina! The general manager and the staff came to wave us goodbyes. I highly recommend this awesome hotel.
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60 days in San Juan BY A USER FROM PUERTO RICO June, popular PREFERENCES: June ATTRACTION STYLE: Popular PACE: Medium 60 days in Puerto Rico BY A USER FROM UNITED STATES May, outdoors, relaxing, beaches, shopping, popular PREFERENCES: May, outdoors, relaxing, beaches, shopping ATTRACTION STYLE: Popular PACE: Medium 60 days in Puerto Rico BY A USER FROM UNITED STATES May, outdoors, relaxing, beaches, shopping, popular PREFERENCES: May, outdoors, relaxing, beaches, shopping ATTRACTION STYLE: Popular PACE: Medium 15 days in San Juan BY A USER FROM UNITED STATES June, popular PREFERENCES: June ATTRACTION STYLE: Popular PACE: Medium 15 days in San Juan BY A USER FROM UNITED STATES June, popular PREFERENCES: June ATTRACTION STYLE: Popular PACE: Medium 15 days in Central America & Caribbean BY A USER FROM UNITED STATES August, outdoors, relaxing, beaches, wildlife, popular PREFERENCES: August, outdoors, relaxing, beaches, wildlife ATTRACTION STYLE: Popular PACE: Medium 15 days in San Juan BY A USER FROM ANGUILLA May, popular PREFERENCES: May ATTRACTION STYLE: Popular PACE: Medium 10 days in San Juan BY A USER FROM UNITED STATES June, outdoors, relaxing, romantic, popular PREFERENCES: June, outdoors, relaxing, romantic ATTRACTION STYLE: Popular PACE: Medium 36 days in Puerto Rico BY A USER FROM UNITED STATES May, popular PREFERENCES: May ATTRACTION STYLE: Popular PACE: Medium 29 days in Caribbean BY A USER FROM AUSTRALIA July, relaxing, romantic, beaches, popular PREFERENCES: July, relaxing, romantic, beaches ATTRACTION STYLE: Popular PACE: Medium 60 days in Puerto Rico BY A USER FROM MEXICO March, culture, beaches, historic sites, popular PREFERENCES: March, culture, beaches, historic sites ATTRACTION STYLE: Popular PACE: Medium 15 days in San Juan BY A USER FROM SWITZERLAND March, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping, wildlife, slow & easy, popular PREFERENCES: March, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping, wildlife ATTRACTION STYLE: Popular PACE: Slow & easy
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