Isdaan, Tarlac

2.6
#5 of 7 in Things to do in Tarlac Province
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Isdaan Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
33 reviews
Google
2.3
TripAdvisor
  • Isdaan is a perfect place to eat when in Tarlac. You will never miss it because it is just along the highway. It is unique because of the floating nipa huts. They serve a variety of cuisine here. It i...  more »
  • We called on many times for our bill out, but almost one hour when it came. We called the attention of many staff already, every single staff that pass our hut, to no avail. Tsk. The food is average, ...  more »
  • It's my first time in Isdaan village... It was nice ambiance. It's look like your in Bangkok. The food was good and the staff are nice. Good for family.  more »
Google
  • Very good at emptying your car of all it's possessions while you wait and endless amount of time for your overpriced low quality food. The manager must be very wealthy with the prices they charge and operating a burglary business on the side. AVOID THIS PLACE.
  • Sharing with you a very unfortunate experience earlier today. We were on our way home from Baguio and we decided to eat lunch along the way. We chose to eat in ISDAAN thinking that this is a good place for us to treat a friend from New York. We arrived at the restaurant past 1pm. We left our van in the designated parking near the front entrance where two guards were on-duty. Food wise, we were less than satisfied and felt we didn't get our money's worth. Imagine a sisig that costs more than 700 pesos an order, Calamares that's full of breading, a very fatty spare ribs barbecue, and the list goes on. After paying, I went in our parked van with my baby and turned on the ac so we can rest while waiting for the others. When my cousins went in the van, they noticed that the backpack in the front seat is missing. It was just then that i realized, my own bag that I left in the van is also missing. My bag contained 50,000 pesos that I recently withdrawn from the bank and some personal items. Fortunately, i brought my wallet in the restaurant with me which had all my cards, license, etc., and my cellphone. Then things just got worse after we checked the back of the van because they also took a travel luggage, 3 backpacks, and a duffle bag. I was so overwhelmed with emotion that I started screaming inside the restaurant telling the other customers to check their vehicles as well since we just got robbed. We asked for the manager and talked to the guards on-duty. All they were telling us is that they didn't notice anything. Even if we are parked in front (check the photos), with 2 guards on duty, and a parking boy, in broad daylight. Its really hard to believe that they didn't see anything since the bags that were missing are not small bags. They were big luggage, big backpacks and a travel bag. The manager then came. She informed us that the same incident happened last week. We asked if they have cctv and she answered "Wala po mam. hindi po kami high-tech!" Wow! A restaurant this big? Serving a sisig worth 700 pesos doesn't have a cctv??? But thats besides the point. Anyway, the manager called the police to have the incident investigated. A customer informed us that there was a man who happened to be their parking boy there. We looked for this man and when he arrived, we asked him where he was all along. He said he went on a break and left at around 1:30PM, almost the same time we arrived and never came back after his 1 hour break. The manager had to send someone to get him and when he returned it was already 3PM which led to our suspicion of his involvement. The police arrived, they interviewed us and I saw the manager whispering to the police but I didnt hear what they were talking about. When I asked them if there's anything they can do, all they said was "WE ARE NOT LIABLE!" I mean, I do realize my mistake of not taking my own bag that contained cash with me but are we supposed to bring all the backpacks, luggage and travel bags inside the restaurant??? Besides, what were the guards on-duty doing while they were all at the same spot the whole time we were there! After an hour of arguing, as usual, nothing was solved. We told them we do not have the time, since we got children and an infant with us. And if all they can say is "WE ARE NOT LIABLE" then its pointless arguing with them. The police then confirmed to us the same incident happened last week with a toyota revo. This post is meant to inform future customers of the ISDAAN RESTAURANT in Gerona, Tarlac to be more careful of their belongings. The management will not help you and maintain that they are not liable, since the sign on their parking lot says so. Might as well get rid of the security guards on duty and the parking attendants since it beats the purpose of their non-liability. #isdaantarlac #bukaskotsegangmodus #insidejob
  • Sharing with you a very unfortunate experience earlier today. We were on our way home from Baguio and we decided to eat lunch along the way. We chose to eat in ISDAAN thinking that this is a good place for us to treat a friend from New York. We arrived at the restaurant past 1pm. We left our van in the designated parking near the front entrance where two guards were on-duty. Food wise, we were less than satisfied and felt we didn't get our money's worth. Imagine a sisig that costs more than 700 pesos an order, Calamares that's full of breading, a very fatty spare ribs barbecue, and the list goes on. After paying, I went in our parked van with my baby and turned on the ac so we can rest while waiting for the others. When my cousins went in the van, they noticed that the backpack in the front seat is missing. It was just then that i realized, my own bag that I left in the van is also missing. My bag contained 50,000 pesos that I recently withdrawn from the bank and some personal items. Fortunately, i brought my wallet in the restaurant with me which had all my cards, license, etc., and my cellphone. Then things just got worse after we checked the back of the van because they also took a travel luggage, 3 backpacks, and a duffle bag. I was so overwhelmed with emotion that I started screaming inside the restaurant telling the other customers to check their vehicles as well since we just got robbed. We asked for the manager and talked to the guards on-duty. All they were telling us is that they didn't notice anything. Even if we are parked in front (check the photos), with 2 guards on duty, and a parking boy, in broad daylight. Its really hard to believe that they didn't see anything since the bags that were missing are not small bags. They were big luggage, big backpacks and a travel bag. The manager then came. She informed us that the same incident happened last week. We asked if they have cctv and she answered "Wala po mam. hindi po kami high-tech!" Wow! A restaurant this big? Serving a sisig worth 700 pesos doesn't have a cctv??? But thats besides the point. Anyway, the manager called the police to have the incident investigated. A customer informed us that there was a man who happened to be their parking boy there. We looked for this man and when he arrived, we asked him where he was all along. He said he went on a break and left at around 1:30PM, almost the same time we arrived and never came back after his 1 hour break. The manager had to send someone to get him and when he returned it was already 3PM which led to our suspicion of his involvement. The police arrived, they interviewed us and I saw the manager whispering to the police but I didnt hear what they were talking about. When I asked them if there's anything they can do, all they said was "WE ARE NOT LIABLE!" I mean, I do realize my mistake of not taking my own bag that contained cash with me but are we supposed to bring all the backpacks, luggage and travel bags inside the restaurant??? Besides, what were the guards on-duty doing while they were all at the same spot the whole time we were there! After an hour of arguing, as usual, nothing was solved. We told them we do not have the time, since we got children and an infant with us. And if all they can say is "WE ARE NOT LIABLE" then its pointless arguing with them. The police then confirmed to us the same incident happened last week with a toyota revo. This post is meant to inform future customers of the ISDAAN RESTAURANT in Gerona, Tarlac to be more careful of their belongings. The management will not help you and maintain that they are not liable, since the sign on their parking lot says so. Might as well get rid of the security guards on duty and the parking attendants since it beats the purpose of their non-liability. I refuse to show the faces of the manager, security guards, parking attendant, police for their security and to be fair to them as well.
  • Food was good (specially the pancit) but the service was terrible! It took almost an hour just to get the bill. While waiting, we read the warning posted on the wall for customers to check if their bill is padded. When our bill came, it was padded! We waited for over 15 minutes to wait for for the corrected bill. When the bill finally came, we asked for an O.R. It was given to us after almost 20 minutes! Isa lang daw ang cashier. So blame it on the cashier? The only other good thing is the entertainment including the magic show. We all need that while waiting for our food and the bill. We wasted 3 hours just to eat. My first and last...
  • The place is picture perfect, the service is good, and there is good entertainment but the food though was a let down.

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