The Casino at Hilton Panama, Panama City

(3.1/5 based on 30+ reviews on the web)
The Casino at Hilton Panama is located in Panama City. Before you head to Panama City, plan trip itinerary details with our user-friendly Panama City tour planner, to make sure you see all that Panama City has to offer, including The Casino at Hilton Panama.
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Reviews
TripAdvisor
  • There is now a 5.5% tax when you cash in your chips, including your original investment! I play cards all over the world and this is the only country that levies a usage tax on gambling winnings! If y...  more »
  • I enjoyed two business trips to Panama in February. I first stayed at LeMeridien and then, later at the Hilton Casino hotel. I had ocean view rooms at both hotels and both views were very good and abo...  more »
  • Hello. My name is Billy jaw and I'm from Guatemala. The morning of Wednesday, February 1, 2017 was in the casino Star Bay with my spouse and we were victims of a fraud by the bartender of the Rush Sports Bar, which is located on the first floor of the casino. The only compromise I made with my credit card in Panama was to pay a coffee in this settlement in the amount of US$ 2.14. An employee who we took (a type moreno, as 1.70 and pelón) took my credit card and took back so I signed the voucher. The operation took place between 12.30 and 2.30 AM on February 1 (was the span of approximate time in which I was at the casino) so it can review the cameras and looking down on the scene. I used a gray t-shirt and jeans. After leaving the casino we headed to the airport and return to our country, via El Salvador. The next day they reported me Bank that they monitored suspicious with my credit card, since I had reported that it would only be travel until February 1. Because it paid insurance against fraud the Bank is making the respective investigation and resolved the matter on the other hand, for which I had to introduce the tests of that entered the country prior to the date of fraud and other stationery. The amounts that were charged to the card by this network of criminals was $ 535 and $ 1,498 in DOMINO mobile payment terminals. Prior to those two operations, they tried to make another in the amount of USD 1,391 in the same payment terminal and later one of USD 465.45 Terminal mobile sale. These two were rejected by the Bank that issued my card. I never expected that at a hotel in a prestigious as HILTON and a property chain as StarBay Casino were to miss his professionalism and provide to these criminal acts, by which I demand that they take appropriate measures, inspection cameras and stop this network of corruption that is within your same company. This letter I send email through the casino and hotel, I also make public on different platforms of travelers who are on the internet until concrete action is taken and clarify the matter with me.
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Google
  • Muy bien ubicado en la Avenida Balboa. Al llegar, los Valet nos atendieron muy bien y nos explicaron sobre los restaurantes. El lugar adentro es Lindísimo, una decoración moderna y chic. Hay buena selección de restaurantes, incluyendo Ruth and Chris, Saquella, y más. El Hilton tiene una terraza y piscina espectacular, con vista hermosa a la Bahía. Es un buen destino para ejecutivos y turistas urbanos porque todo queda cerca, shopping, nightlife, la Cinta Costera, el Mercado de Mariscos, Casco Viejo.
  • Great hotel other than major cleanliness issues. After cleaning our room twice, there were still screws, lots of hair, dirt, and stains all over the floor. They cleaned it a third time, and it was "good enough." My workday was majorly disrupted because of the cleanliness issues, and I was not offered anything for my troubles. On the bright side, as a diamond member, I was given access to the executive lounge, which exceeded my expectations with a nice breakfast and outstanding happy hour. Wonderful, friendly service in the executive lounge too. As a vegetarian, I also enjoyed several vegetarian items they had on the menus of their restaurants, especially the lentil vegetable soup in the restaurant by the pool.
  • Great public spaces, especially the pool area, which was large and inviting with plenty of loungers and a great view of the ocean. The corner junior suite I occupied was commodious and had killer ocean and city views. The service I received was exemplary. The Executive Lounge had a very nice assortment of hot and cold dishes, all that I sampled were very good. Beer, wine, soft drinks and juices were also available. It was a pleasant day to end the day, sipping a glass of wine and watching the sun set on the Panamanian cityscape. Buffet breakfast In the lobby restaurant was hit and miss. On days after the weekend brunch buffet, I noticed a better selection of tasty dishes that made good use of the leftover grilled meats. Coffee service could be slow, I really would have preferred self serve. Pastries were okay, but not world class. All in all, I enjoyed my stay, found the staff friendly and accommodating, and would not hesitate to return.
  • I had a good stay only that I am extremely frustrated by the management of the hotel . They swiped my card instead of holding it for incidentals ! And how much did they swipe? Usd 1050 and I have paid for my accommodation way in advance!! Is this not theft? And then they have gone quiet and will never respond to an email! It has been more than a month now! This is embarrassing for a five star!!!
  • Very well located. Food has greatly improved at business events using their meeting rooms. Not loving a casino in the best Avenue in the city, but I guess others will find it convenient.