Almiza Tours by My friend Mario, Panama City

3.8
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Almiza Tours by My friend Mario Reviews
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TripAdvisor Traveler Rating 4.5
300 reviews
TripAdvisor
  • -on the Day of the planned and booked trip, no Pickup took place at the Hotel. After an Hour Of waiting, we found a valid Phone Number and contacted Mario. He had not apologised but said we would then be picked up tomorrow. So a Day later than agreed. -The Guide was more concerned about his Concerns. A Guide from another Provider had then taken care of my Partner and me.
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  • We Booked a tour of the Monkey Island. Sadly, as it was on Valentine's Day, the traffic was terrible. Mario was very honest with us and recommended to do it another day to really take advantage of the experience. We Had to cancel the tour because we did not have more time in Panama and immediately made the reimbursement of what we paid. Although at first it was difficult to have fluent communication through WhatsApp, we appreciate the honesty and soon reimbursement. If we go back to Panama, we would hire Almiza.
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  • My friend Mario cancelled my booked Tour the Day before. I booked, paid 10 Days in advance and received confirmation (including Pickup Time, etc.). The Cancellation was because it appeared to have had too few Registrations. I received The Information by Email. Luckily, I even spotted these. Because of the late Cancellation, I was no longer able to organize a Replacement Tour with another Company. That's why I don't recommend My friend Mario any further. By the way, I booked directly through TripAdvisor, which of course I don't do anymore. Because the Contact with Aliza Tours was very tedious via TripAdvisor. The Repayment was only made, according to Email on my part.
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