Polynesian Spa, Rotorua

3.9
#1 of 150 in Spas in North Island
Thermal Spa · Hot Spring
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Take a break from your New Zealand adventure at Polynesian Spa, where you can bathe in mineral pools or relax with a luxury beauty treatment. Local Maoris recognized the therapeutic benefits of these waters centuries ago. Europeans discovered the springs in the 1870s, when a Catholic priest realized regular baths in the thermal waters greatly alleviated his arthritis. The first official bathhouse opened in 1882, and the site quickly became one of the area's major tourist draws. The modern facility now features secluded private pools, family areas, and shallow mineral baths with views of Lake Rotorua. Arrange your visit to Polynesian Spa and discover more family-friendly attractions in Rotorua using our Rotorua trip planner.
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Polynesian Spa reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.0
3,629 reviews
Google
4.4
TripAdvisor
  • The ambiance & relaxing atmosphere. Premises was clean and well presented. Only criticism was the lady at the gift shop could have been more friendly. 
    The ambiance & relaxing atmosphere. Premises was clean and well presented. Only criticism was the lady at the gift shop could have been more friendly.  more »
  • We did the romantic private lake view pool the other evening and it was magical. Watching the sky colours change as the sunset over the lake was beautiful while relaxing in the pool was amazing... 
    We did the romantic private lake view pool the other evening and it was magical. Watching the sky colours change as the sunset over the lake was beautiful while relaxing in the pool was amazing...  more »
  • Booked the deluxe shared pools - lovely experience. Pools were large, plenty of towels, heated recliners. Planned to stay an hour and wound up staying three. 
    Booked the deluxe shared pools - lovely experience. Pools were large, plenty of towels, heated recliners. Planned to stay an hour and wound up staying three.  more »
Google
  • This was a great experience. We booked a 2 hour treatment. Soak and massage. Facilities were nice and clean. My masseur was great kind and communicated well. She made sure I was comfortable at all times. Views are breath taking. On my to do list in winter.
  • Tried out the 60-min Swedish massage & the 30-min private pool. It was my first time getting a massage, and I enjoyed it very much. 💆🏻‍♀️ It was such a nice experience to appreciate the sunset while sitting in the private pool. All staff was nice and kind. You get a free drink from the cafe after. 🥭
  • Went around 5pm on a cold rainy and the spa is the perfect place. The water is about 40deg, perfect temperature for soaking. Splurge a little to get the lake view private room and it's totally worth it! The view of the lake is stunning, we were lucky to see the rainbow and watch the sunset, the whole thing is incredibly relaxing and totally warms up the body.
  • Incredible experience. We did the lake spa experience, massage, private pool and lunch. The pools were in a lovely setting, helped even more so when we were lucky enough to basically have the place to ourselves in the morning! The massage was amazing. Highly recommend!
  • The parking lot is small. Maybe 40 cars? Had to find parking on the street with a limit of 3 hours. The lockers were small. I could barely fit all my stuff in there. Reception seemed a bit disorganized. If you have a body treatment you go through a separate door, but there is no sign indicating that so I waited in the regular line for 20 minutes. Then, with a body treatment you can use the pools as long as you want and the relaxation area, except if you are parked on the street and have to run out and get your car. There are 89 women's lockers. More lockers than parking spots. The body treatment was nice, hydrotherapy. My therapist, Angus, was great. The pools are nice, but the signs for the temperature are small and sort of hard to see as some are sort of hidden. There are no signs about the minerality of the pools. It was a nice experience, but definitely not the best spa experience I have ever had.

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