Kiwi Discovery, Queenstown

2.4
#6 of 8 in Transportation in Queenstown
Kiwi Discovery is located in Queenstown. Put Kiwi Discovery into our Queenstown tourist route planner and find out what's close by, where to stay, and where to head next.
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Kiwi Discovery Reviews
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TripAdvisor Traveler Rating
46 reviews
Google
2.1
TripAdvisor
  • August 15, 2017
    Was an easy and cheap service to Cardrona. All our bus drivers were friendly and helpful. Last bus we had was a bit older and less comfortable but managed the hills with ease.  more »
  • August 11, 2017
    I booked on at the go orange office and chatted to laura she was so friendly and happy and lovely to deal with! And then our driver Sam too cardrona was AMAZING his hospitality and smile was too die f...  more »
  • August 11, 2017
    Sam the bus driver was amazing, his hospitality was incredible, smile was beautiful and oh my god his jokes where halerious!!! Best bus driver ever!! Highly recommend the ski transport. Very informati...  more »
Google
  • February 21, 2017
    Enjoyed the tour, but would not recommend to foreigners or culturally sensitive people. The bus driver shared great facts about the area and NZ in general around the way, and added an extra layer of entertainment to the trip. The view was stunning despite the endless rain. We left and arrived on time. However the downsides - there was a lingering smell of puke on the bus throughout our trip, and the "Asian driver' comments made by our own driver several times at the display of bad driving by others on the road was disappointing.
  • July 16, 2017
    We got sorted in the end as their computer systems were down we had to wait around a little and grab our gear on the mountain. This took time away from are experience which was disappointing as we turned all early.
  • February 21, 2017
    DO NOT USE FOR LEFT LUGGAGE. After being told Kiwi Discovery opened at 630am in person the day before, we arrived at 7am to find it shut. We were forced to make last minute plans and almost missed our tour. Thank God we didn't need to collect our bags. Avoid at all costs! Absolute disgrace.
  • January 4, 2017
    What an absolute disgrace this tour was. After having a seat for the early part of the trip we stopped for a break and collect other passengers, I had left my food/belongings on our seat only to come back to “new” people sitting in our seats. We ended up in an argument as the new person did not want to move, so we brought it the drivers attention who then asked the person to move, which they did. Next stop same thing happened, same person decided that apparently this was their seat – this time it got even more heated and the bus driver told us to sort it ourselves, or for me to get off the bus and take another bus? Why should we have to do this, we had done nothing wrong it is just normal common sense and curtesy that if you have a seat – then you have that seat for the tour. People don’t get to just jump into it when you go to the toilet. We had left our food and other items on the seat when we had a break and toilet stop. The bus driver simply washed his hands of the incident and allowed us to fend for ourselves. I would not recommend this group to anyone looking for a pleasant experience after the experienced I had today. Looking at their last couple of reviews as well as their google reviews I can see I am not the only person that thinks this company is a waste of money and knows little about basic customer service. Understand that the bus driver is not a security guard but that the same time “someone” has to be responsible to uphold proper group travel etiquette – the people who kept taking my seat clearly knew they could over power us if push come to shove and bullied us. We were booked on their Milford Sound Tour and made to feel belittled and patronised by our driver, with the driver even stating "if you're unhappy or want to complain, you should get another bus" what a way to speak to a customer. They have well and truely ruined the experience for us. Would not recommend this company to anyone unless you want to waste your money and gain an unpleasant experience!! Bordering on racism, happy enough to take our money but treats us totally different to the "rest" of the customers. The driver definitely sided with the instigator who with out calling races out was definitely of the same ethnicity.
  • August 6, 2016
    Skies 2 days. Bus was on time both days. Ski rentals were great. I did upgrade to the nice stuff and got some sweet Super 7s and some 130 flex Rossi boots. Went to Treble Cone and Cordona. Both good experiences.

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Where to stay in Queenstown

To enjoy views of Lake Wakatipu in a luxury setting, try one of the many boutique and long-established hotels of the downtown area. As a resort town, Queenstown also offers a range of more modest accommodations, ideal for adventurers, backpackers, and those eager to spend more time outside than in. These come in the form of hostels, rental apartments, campsites, and suburban motels. A good local bus service provides connections between the downtown and suburban areas, and out to the surrounding attractions, and many accommodations offer package tours.
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