Smith and Caughey's, Auckland Region

Categories: Gift & Specialty Shops, Shopping
Inspirock Rating:
3.7/5 based on 20+ reviews on the web
Smith and Caughey's is located in Auckland Region. Make Smith and Caughey's a centerpiece of your Auckland vacation itinerary, and find what else is worth visiting using our Auckland itinerary planner.
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  • Although service was friendly, this was a below average visit as far as food was concerned. Cabinet food was all a bit unappealing so just a hot drink was ordered. 
  • People wonder why retail is struggling to survive. First of all there's a huge shortage of staff in this store. The waiting time to pay for anything in the 4 different areas I went in, were unacceptab...  read more »
  • Great service with helpful suggestions which is all too rare these days - certainly not in David Jones or Myers. Lovely range of quality products. Way more chic than younger shoppers would realise. Se...  read more »
  • I am appalled by the service in Smith & Caughey. The staff ignore you, even when they see you and do not greet you nor ask if you need help even though it's perfectly clear that I'm standing in the middle of the room trying to find someone to help. I was in the underwear section, and eventually I got help but when I needed different sizes, there was no one around, meaning, you have to get fully dressed again to go out and get help, only to go through the whole process again. It's a mission to get into the city and find parking, so after such a frustrating experience, I absolutely will never go through that again. The store is dated, clothes are untidy and badly displayed, the choice options are unappealing. I cannot wait for David Jones to open here, and put an end to this unhelpful unfriendly store. Do the staff get no training in basic customer service?? Used to be very different years ago when you count on excellent service. Those days are over. Save yourself an awful experience and shop elsewhere.
  • Auckland's largest and most renowned department store. You can find everything from cosmetics to children's toys here. Do expect to pay department store prices. Having been to big department stores in New York, Smith & Caughey's could improve a lot if they wanted to spend the money on improving the store and environment. On a positive note, their annual Christmas windows are the best in the country and always a joy to see.
  • I always buy clothes here, excellent shop. I love Dior. ahaha
  • Really nice atmosphere, food in the café is great and it's a cafeteria style set up.
  • Gorgeously unaffordable. I value quality and presentation which this place definitely has but many items are well overpriced. If you're looking for an experience but not necessarily a value then this is the location. The service is reasonable as well and the location is very central.
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