Dolphinaris Riviera Maya Park, Playa del Carmen

3.8
#5 of 14 in Parks in Playa del Carmen
Wildlife Area Nature / Park
Make friends with hyper-intelligent sea creatures at Dolphinaris Riviera Maya Park, a facility in the Mexican Caribbean adorned with palm and palapas trees. After an hour-long dolphin experience, refresh in the restaurant, snack bar, and available VIP lounge, or simply relax on the sundeck. As is usually the case, be prepared to pay quite a bit for photographs, which are taken professionally by the park's staff. Use our Playa del Carmen tourist route planner to arrange your visit to Dolphinaris Riviera Maya Park and other attractions in Playa del Carmen.
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8 days in Mexico BY A USER FROM SRI LANKA August, popular PREFERENCES: August ATTRACTION STYLE: Popular PACE: Medium 18 days in Mexico BY A USER FROM MEXICO December, kids, culture, outdoors, relaxing, beaches, slow & easy, popular & hidden gems PREFERENCES: December, kids, culture, outdoors, relaxing, beaches ATTRACTION STYLE: Popular & hidden gems PACE: Slow & easy 23 days in Cuba, Mexico & Costa Rica BY A USER FROM AUSTRALIA June, popular PREFERENCES: June ATTRACTION STYLE: Popular PACE: Medium 58 days in Mexico, Central America, Caribbean & United States BY A USER FROM AUSTRALIA March, popular PREFERENCES: March ATTRACTION STYLE: Popular PACE: Medium 4 days in Playa del Carmen BY A USER FROM UNITED STATES August, teens, kids, outdoors, relaxing, beaches, historic sites, shopping, popular PREFERENCES: August, teens, kids, outdoors, relaxing, beaches, historic sites, shopping ATTRACTION STYLE: Popular PACE: Medium 8 days in Playa del Carmen BY A USER FROM UNITED STATES October, popular PREFERENCES: October ATTRACTION STYLE: Popular PACE: Medium 5 days in Mexico BY A USER FROM UNITED STATES August, popular PREFERENCES: August ATTRACTION STYLE: Popular PACE: Medium 18 days in Playa del Carmen & Orlando BY A USER FROM ARGENTINA July, teens, relaxing, beaches, shopping, popular PREFERENCES: July, teens, relaxing, beaches, shopping ATTRACTION STYLE: Popular PACE: Medium 7 days in Playa del Carmen BY A USER FROM UNITED STATES November, culture, beaches, shopping, slow & easy, popular PREFERENCES: November, culture, beaches, shopping ATTRACTION STYLE: Popular PACE: Slow & easy 4 days in Playa del Carmen BY A USER FROM COLOMBIA September, culture, outdoors, relaxing, beaches, shopping, popular PREFERENCES: September, culture, outdoors, relaxing, beaches, shopping ATTRACTION STYLE: Popular PACE: Medium 16 days in Mexico BY A USER FROM AUSTRALIA October, culture, historic sites, popular PREFERENCES: October, culture, historic sites ATTRACTION STYLE: Popular PACE: Medium 9 days in Mexico BY A USER FROM CANADA January, kids, outdoors, relaxing, beaches, slow & easy, popular & hidden gems PREFERENCES: January, kids, outdoors, relaxing, beaches ATTRACTION STYLE: Popular & hidden gems PACE: Slow & easy
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1,546 reviews
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4.0
  • Me and my two children did the Dolphin Swim experience. We had a such a good time. The establishment truly cares about the dolphins and educating people about them. The dolphins were healthy (compared...  more »
  • The staff at Dolphinaris Riviera Maya are simply amazing, extremely kind and helpful. There has been a mistake in my booking and the staff have been just amazingly kind helping me to sort it out. The ...  more »
  • Watch the show and be on your way. We paid for an interaction with the dolphins, which was great. The kids loved it and the information was about the dolphins was interesting. HOWEVER, what killed it ...  more »
Google
  • Scam. They say it is 90 min. With the dolphins but it's really 5min of time with the dolphin and 3 hours of waiting. Then an additional 1.5 hour wait for the bus. They keep you there this long to force you to buy over priced food and drinks. Then they charge you 10.00 for a towel.The bathrooms toilets have no seats on them. Hope this helps. I don't usually grade places but felt we needed to warn people on this one. $15 US dollar's just to watch. Got here at 9:00am on their bus bought a 90 min swim and we are still going to be stuck here at 2:30 pm.
  • Nice facility. They wanted $154 for pictures. Very focused on selling the picture package.
  • DO NOT COME HERE THEY ARE A RIP OFF AND DOLPHINS ARE IN POOR CONDITION! We were told our experience would be at 9:20 when we got there they told us we wouldn't swim with the dolphins until 11:10. The staff was very rude they charge $80for pictures for one person but adjust their prices as they feel like it. After waiting with nothing to do we were taken to learn about how they filter the pool. When we finally got to meet the dolphins the first two had old scars and brand new scratches. We saw two dolphins fighting before we got into the pool. When I asked about the scratches the dolphin trainer dismissed me and said it was because the dolphin was submissive. Then we were taken to a bigger pool with two different dolphins. The trainer told us to pet, brush, and hold the dolphins. The dolphins kept trying to swim away but the trainer kept trying to make us do it. These dolphins were LETHARGIC and in POOR SHAPE. Their teeth were all worn down and their tongues were awful looking.
  • Total scam 400 USD for a photo. They don't allow you to buy individual photos. Manager is rude. I have asked staff at grand palladium hotel not to recommend this place to tourists anymore and they have agreed. Kids were very disappointed they couldn't even have one photo of the dolphins. I will also be contacting other local hotels in the area and telling them about our horrible experience with this place.
  • Loved our time here!!! The price was a bit high and you can not bring a camera or go pro with you so if u want pictures it can be pricey!! However it was amazing and checked that off my bucket list!!!