KidZania Cuicuilco, Mexico City

3.9
KidZania Cuicuilco is located in Mexico City. Before you head to Mexico City, plan trip itinerary details with our user-friendly Mexico City trip planner , to make sure you see all that Mexico City has to offer, including KidZania Cuicuilco.
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KidZania Cuicuilco Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
228 reviews
Google
4.5
TripAdvisor
  • A very fun and entertaining place for kids, wear comfortable shoes and be ready to have fun with children
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  • The place is very cool, very creative and the children really enjoy it, there are many options and children do not want to leave.
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  • I took my 3 year old almost 4 year old to this place. I am originally from Mexico and speak perfect Spanish, I came with my parents since they are the reason we are in Mexico visiting. It is an ok con...  more »
Google
  • A terrible experience, and a waste of a day. The service is terrible, and the employees need more training in customer service. Just getting in and getting a "passport" took two and a half hours in part of an agonizingly, long, tedious day. Although there are 50 things you can do, because of the lines, we only got to do five things. Many of the popular activity that most to the Kids want to do, are very inefficiently organized. For example, in the construction site, they bring in a group of 12 kids and go through the training and get their harnesses on. This takes about 15 minutes. then they have some of the employees take that group through the obstacle course. In the meantime part of the crew is chatting it up in the bottom waiting for the other crew to finish. They could have easily gotten 12 more kids in there giving them the verbal training and gotten them into harnesses so that when the first group finished, the next group would go right in. But instead they wait for the first group to finish and then do the process all over again wasting 15 minutes at a time for the whole day. This is just one example of many that happened throughout the day. Kids cutting lines and nobody monitors or supervises. I noticed a very troubling hierarchy of Mexicans with lighter skin being attended first and Mexicans with darker skin being treated as second-class citizens. This was my personal observation. as a Mexican with light skin, I found this appalling. I'm giving this review as an American, having grown up in America, and maybe this is normal in Mexico and accepted. But I would caution Americans that you might be in for a bit of a culture shock. I would describe this place as what Disneyland would look like if it was run by Time Warner. Save yourself a lot of money and time and go visit one of the many free city parks. You'll have more fun, less stress, and have lots of money left over for eating great Mexican food. By the way, nowhere in kidzania can you find Mexican food! They have Pizza, Pasta, and sushi. The pasta was terrible, the pizza is meh, and the sushi is a chain that I've had before in other parts of Mexico and they're just okay.
  • All negative reviews on here are bs. This is the best place for children I have ever visited period! Hands down incredible. I'm from the US and I have brought my child to both Santa Fe & Cuicuilco locations. Wonderful experiences everytime we have visited. Wonderful friendly staff, very inexpensive, and extremely detailed to make the best memories. Very safe you place for kids. Excited about their new location opening in Guadalajara Mexico in 2018. Awesome company!
  • So is a kids place but the people who work there sometimes forget that my kid drip a doughball that cannot cost more than 3 pesos maybe 5 and the lead of the activity told him he needed to leave because he was done this was a legit accident he wasn't playing around or nothing just had a human been moment and dropped it by mistake after wait I,g for an hour to do the activity don't think is fair they treat the kids like that since is a place for kids if he had not been payi,g attention or being out of control I totally. Understand I would ve second her since respect is very important in our home but that was not the case.
  • Your kids will have an amazing time. Incredibly well organized and run
  • Kidzania is a city for children. Children can do fun activities, which they have to pay for with kidzos (the currency of kidzania). They receive 50 kidzos upon entering. When they have spent all their money, they can work ar different locations, like solving a crime at the police station or working at the post office, preparing pizzas at domino's etc. Parents only accompany their children, they can't participate or they can go to the parents' area to relax. Great for children 7 years and up, but there are also activities for smaller ones. In order to understand the mecanisms of "real life" I'd suggest school age, though. Very enjoyable, bring time!

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