KidZania Cuicuilco, Mexico City

KidZania Cuicuilco is located in Mexico City. Before you head to Mexico City, plan trip itinerary details with our user-friendly Mexico City trip planner , to make sure you see all that Mexico City has to offer, including KidZania Cuicuilco.
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KidZania Cuicuilco Reviews
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TripAdvisor Traveler Rating 4.0
239 reviews
  • I have seen that there are negative views of both the service and the attractions for very young children. I went in Easter 2018 with my two children of 5 and 9 years and the truth is that both enjoyed almost all the attractions. Of course there are some people, and others where a small 5 years cannot enter, but the truth is that there was fun for both. I also read about ill-treatment of young people who attend the attractions, but I always saw in them a smile and care for all children, my respect for them because it is not easy to endure so long to so many children and also endure the whiny parents. For people who have never been, is a small town where children have to work to earn money (Kidzos), with that money children can pay for other attractions and access to other work. The entire Park is sponsored by real business that suited their spins to return them attractions for children. banks, firefighters, lines there are messaging, airlines, makers of cars, hospitals, police, pemex. It is advisable to purchase tickets online to avoid rows in the input.
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  • We were with my son in December 2017 and the incredible passed it. Only advice: do a little more fluid activities, we went during the week and still had too much row for activities, some employees in a bad mood in the assembler of cars, not blame them, is too many people. Apart from that great place for children.
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  • Horrible organization, very dirty poor care, was oversold the event. OK here goes as it was the full experience, first we buy tickets on Line along with 1 combo of food for 4 people, price was 1200 per 4, on the page of the event said timetables: 19 to 23 hrs since I'd buy tickets you came out another schedule of 20 hours to 00 then decided to arrive at 7 pm, to find place 18mn circling in the parking is, let's entry and tell us that they even allow us into up to 9 ok decided to go for 1 coffee, when we returned already had a huge row, asked a girl of kid! zania who hung out there where was the line for those who buy on line and tells me WMA can not go to find an Internet cafe to print the ticket! And that was inclusive of the square, good first claim until we get together several came another sweet and not that well so we arrived at the first row eternal total of us us who 1 hr 30 ended up entering 9:30 approx. entering all very father we are 1 first attraction and a seeing it oversold the event form us half an hour, went to the assembler of cars where we train US 1 hr 30 more less and was a real nonsense to enter, my friends had gone to meal that we had indeed already hunger and warn you the boy back and said que.estaba well, because when they arrived not let them enter with us not of spectators being that the place is very wide and ridudicila activity only told us remove the buttons on the dashboard of the car and already paid us is worth mentioning that vimo! several friends s workers that left them to go faster. lol if they intend to give service for adults should change the dynamic a little bit, I must say that those who work there are guys but they still complained of the time of day they were already up to the CAP very tired and obvious treatment was not good one of them told us that normally receive 2500 children and that in these 2 days they had received more than 7000 people here is the data from oversold as they believed finally went to dinner the horrible dinner, same 18mn we are cold and hard gave bagget! , some swingeing Greaves and a drink, then went to the main attraction which was the color fest that there was no such people we train 5 mn and it there was no beach of which were obviously giving no reached finally the color fest super xs threw 5 c ancion of reggaeton and then a choreography with the same guys super tired uneven xs ugly audio, it's fun powders, leaving already were 1 am is heard among voices that they would close at 2 o'clock we wanted to get to the fire and there was no service We wanted to handle there was no license, and we wanted to remove the INE and was locked machine finally passed by the Anahuac University and luckily we were without form the lively treatment of the incredible person the Lord made us night study a career and not s are out and the last parking didn't change gave us in ticket that we could not change per hour. Haha well experience all evil
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  • A terrible experience, and a waste of a day. The service is terrible, and the employees need more training in customer service. Just getting in and getting a "passport" took two and a half hours in part of an agonizingly, long, tedious day. Although there are 50 things you can do, because of the lines, we only got to do five things. Many of the popular activity that most to the Kids want to do, are very inefficiently organized. For example, in the construction site, they bring in a group of 12 kids and go through the training and get their harnesses on. This takes about 15 minutes. then they have some of the employees take that group through the obstacle course. In the meantime part of the crew is chatting it up in the bottom waiting for the other crew to finish. They could have easily gotten 12 more kids in there giving them the verbal training and gotten them into harnesses so that when the first group finished, the next group would go right in. But instead they wait for the first group to finish and then do the process all over again wasting 15 minutes at a time for the whole day. This is just one example of many that happened throughout the day. Kids cutting lines and nobody monitors or supervises. I noticed a very troubling hierarchy of Mexicans with lighter skin being attended first and Mexicans with darker skin being treated as second-class citizens. This was my personal observation. as a Mexican with light skin, I found this appalling. I'm giving this review as an American, having grown up in America, and maybe this is normal in Mexico and accepted. But I would caution Americans that you might be in for a bit of a culture shock. I would describe this place as what Disneyland would look like if it was run by Time Warner. Save yourself a lot of money and time and go visit one of the many free city parks. You'll have more fun, less stress, and have lots of money left over for eating great Mexican food. By the way, nowhere in kidzania can you find Mexican food! They have Pizza, Pasta, and sushi. The pasta was terrible, the pizza is meh, and the sushi is a chain that I've had before in other parts of Mexico and they're just okay.
  • All negative reviews on here are bs. This is the best place for children I have ever visited period! Hands down incredible. I'm from the US and I have brought my child to both Santa Fe & Cuicuilco locations. Wonderful experiences everytime we have visited. Wonderful friendly staff, very inexpensive, and extremely detailed to make the best memories. Very safe you place for kids. Excited about their new location opening in Guadalajara Mexico in 2018. Awesome company!
  • So is a kids place but the people who work there sometimes forget that my kid drip a doughball that cannot cost more than 3 pesos maybe 5 and the lead of the activity told him he needed to leave because he was done this was a legit accident he wasn't playing around or nothing just had a human been moment and dropped it by mistake after wait I,g for an hour to do the activity don't think is fair they treat the kids like that since is a place for kids if he had not been payi,g attention or being out of control I totally. Understand I would ve second her since respect is very important in our home but that was not the case.
  • Your kids will have an amazing time. Incredibly well organized and run
  • Kidzania is a city for children. Children can do fun activities, which they have to pay for with kidzos (the currency of kidzania). They receive 50 kidzos upon entering. When they have spent all their money, they can work ar different locations, like solving a crime at the police station or working at the post office, preparing pizzas at domino's etc. Parents only accompany their children, they can't participate or they can go to the parents' area to relax. Great for children 7 years and up, but there are also activities for smaller ones. In order to understand the mecanisms of "real life" I'd suggest school age, though. Very enjoyable, bring time!
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