Diamonds International, Cozumel

3.5
#2 of 25 in Shopping in Cozumel
Diamonds International is located in Cozumel. Make Diamonds International a centerpiece of your Cozumel vacation itinerary, and find what else is worth visiting using our Cozumel road trip app .
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Diamonds International Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
1,634 reviews
Google
4.7
TripAdvisor
  • My mother had passed while I was on vacation and I found the perfect ring in remembrance of my mother. My sales representative (Sinder Grinal) was very helpful and compassionate. This was my first exp...  more »
  • I bought my husband a black diamond ring and myself a Crown of Light diamond. Because of excitement, I didn't check the bill until we go back to the US. They overcharged me of $50 on what we agreed on...  more »
  • After purchasing a Breitling smart watch, it began having issues after a couple of days. I stopped using it. I recently started wearing it again and issues began immediately began. I attempted to cont...  more »
Google
  • The staff here can be a bit pushy, but overall they offer good service and excellent prices. My husband purchased a watch at a great price. If you're visiting this location while cruising, it can be very helpful to have the shopping guide from the cruise ship come with you... they can generally get you an even better price.
  • The only reason why they don't get an Excellent review is they did a lot of pushing on the MoneyBack service in closing their deal. I spent a little over my budget due to the salesman stating I would get a significant refund to help pay for it. The only thing I have received from MoneyBack is email excuses. I purchased from Diamonds international in May 2017 and 8 months later have yet to receive a single peso of a refund. My advice to anyone purchasing from Diamonds International is don't make your purchase based on their MoneyBack sales closing technique. Don't expect to get anything from the MoneyBack and make a wise purchase. On to my service experience. I purchased a watch while on a cruise and had a really good experience. My only complaint is the salesperson judged my appearance with my spending potential. I was just at the beach with my young children so i wasn't dressed nice for sure. I know they get a lot of people looking but they can never judge a customer by their appearance. Other than that the service was good. They helped entertain my children while I made my purchase, they were very informed on the products, and I feel like I got a reasonable price on my purchase.
  • Got the ring my wife wanted at the price I wanted. Thanks Gonzalo for your valuable assistance!
  • First quality products
  • Great place to buy jewelry.
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