Diamonds International, Cozumel

3.5
#2 of 28 in Shopping in Cozumel
Diamonds International is located in Cozumel. Make Diamonds International a centerpiece of your Cozumel vacation itinerary, and find what else is worth visiting using our Cozumel road trip app .
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Diamonds International Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
1,668 reviews
Google
4.6
TripAdvisor
  • After purchasing a ring from Diamonds International in Costa Maya, Mexico in which part of the sales included a 9% rebate. After returning to our ship we realized the sales person nor the manager gave...  more »
  • Pilar Chargoy helped me out trying get my cash back from my purchase from DI. It was taking a long time and I wasn’t getting any response from the cash back company.  more »
  • My husband I purchased a pair of "Crown of Light" ear rings from Diamonds International (DI) in Cozumel, Mexico on Oct. 10, 2017. The DI representative told us about the "Money Back" agency whereby we...  more »
Google
  • In March of 2018, we were on a cruise and went with a group to this store. My husband purchased me a gorgeous diamond, an upgrade from my previous one. The sales woman was persistent in a respectful manner. I actually had a lot of fun trying rings out and wearing some rings I know I will never have. However I did get more than I ever thought I would have. I am in love with my ring and my wonderful, generous husband. Although we to were told that we would get 8 percent back from the Mexican government as to assist in the purchase. We are still waiting for our pesos. I have sent two emails and have not even gotten a response. It is unfortunate that Diamonds International believed as we did and marketed for the Mexican government.
  • The staff here can be a bit pushy, but overall they offer good service and excellent prices. My husband purchased a watch at a great price. If you're visiting this location while cruising, it can be very helpful to have the shopping guide from the cruise ship come with you... they can generally get you an even better price.
  • The only reason why they don't get an Excellent review is they did a lot of pushing on the MoneyBack service in closing their deal. I spent a little over my budget due to the salesman stating I would get a significant refund to help pay for it. The only thing I have received from MoneyBack is email excuses. I purchased from Diamonds international in May 2017 and 8 months later have yet to receive a single peso of a refund. My advice to anyone purchasing from Diamonds International is don't make your purchase based on their MoneyBack sales closing technique. Don't expect to get anything from the MoneyBack and make a wise purchase. On to my service experience. I purchased a watch while on a cruise and had a really good experience. My only complaint is the salesperson judged my appearance with my spending potential. I was just at the beach with my young children so i wasn't dressed nice for sure. I know they get a lot of people looking but they can never judge a customer by their appearance. Other than that the service was good. They helped entertain my children while I made my purchase, they were very informed on the products, and I feel like I got a reasonable price on my purchase.
  • Got the ring my wife wanted at the price I wanted. Thanks Gonzalo for your valuable assistance!
  • First quality products
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Plans to Diamonds International by other users

22 days in South America & Mexico BY A USER FROM AUSTRALIA January, culture, relaxing, historic sites, shopping, slow & easy, popular & hidden gems PREFERENCES: January, culture, relaxing, historic sites, shopping ATTRACTION STYLE: Popular & hidden gems PACE: Slow & easy 24 days in Puerto Morelos BY A USER FROM CANADA September, outdoors, relaxing, romantic, beaches, historic sites, slow & easy, popular PREFERENCES: September, outdoors, relaxing, romantic, beaches, historic sites ATTRACTION STYLE: Popular PACE: Slow & easy 38 days in Mexico BY A USER FROM AUSTRALIA March, outdoors, beaches, historic sites, popular PREFERENCES: March, outdoors, beaches, historic sites ATTRACTION STYLE: Popular PACE: Medium 8 days in Playa del Carmen BY A USER FROM UNITED STATES December, relaxing, romantic, beaches, wildlife, popular & hidden gems PREFERENCES: December, relaxing, romantic, beaches, wildlife ATTRACTION STYLE: Popular & hidden gems PACE: Medium 1 day in Cozumel BY A USER FROM AUSTRALIA February, outdoors, relaxing, beaches, shopping, popular PREFERENCES: February, outdoors, relaxing, beaches, shopping ATTRACTION STYLE: Popular PACE: Medium 12 days in Mexicali & Cancun BY A USER FROM SWITZERLAND November, culture, outdoors, beaches, historic sites, shopping, hidden gems PREFERENCES: November, culture, outdoors, beaches, historic sites, shopping ATTRACTION STYLE: Hidden gems PACE: Medium 15 days in Quintana Roo BY A USER FROM UNITED STATES September, culture, relaxing, beaches, shopping, hidden gems PREFERENCES: September, culture, relaxing, beaches, shopping ATTRACTION STYLE: Hidden gems PACE: Medium 8 days in Quintana Roo BY A USER FROM AUSTRALIA January, culture, relaxing, romantic, beaches, shopping, popular & hidden gems PREFERENCES: January, culture, relaxing, romantic, beaches, shopping ATTRACTION STYLE: Popular & hidden gems PACE: Medium 21 days in Cancun BY A USER FROM AUSTRALIA January, relaxing, beaches, shopping, popular & hidden gems PREFERENCES: January, relaxing, beaches, shopping ATTRACTION STYLE: Popular & hidden gems PACE: Medium 15 days in Mexico BY A USER FROM FRANCE August, culture, outdoors, relaxing, beaches, historic sites, museums, shopping, wildlife, popular & hidden gems PREFERENCES: August, culture, outdoors, relaxing, beaches, historic sites, museums, shopping, wildlife ATTRACTION STYLE: Popular & hidden gems PACE: Medium 28 days in Mexico BY A USER FROM UNITED KINGDOM November, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping, wildlife, popular & hidden gems PREFERENCES: November, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping, wildlife ATTRACTION STYLE: Popular & hidden gems PACE: Medium 10 days in Mexico BY A USER FROM UNITED STATES January, culture, outdoors, historic sites, hidden gems PREFERENCES: January, culture, outdoors, historic sites ATTRACTION STYLE: Hidden gems PACE: Medium
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