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Cat cafe Hapineko, Shibuya

(1.1/5 based on 90+ reviews on the web)
Cat cafe Hapineko is located in Shibuya. Make Cat cafe Hapineko a centerpiece of your Tokyo vacation itinerary, and find what else is worth visiting using our Tokyo vacation trip planner.
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Reviews
TripAdvisor
  • Wasutowan just want to give one star. Clerk's crusty and snarky attitude. NG is all about rules. All about the impossible. Soon came out. I mean, whatever was being monitored while staring hell. Cat feeding too many cats I have been from other cat cafes, I. The treatment was going to know. You should not go here. Be careful! Warning! You must not go this terrible cat cafe!
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  • The lady who runs/owns this place has no time for humans. She loves her cats. It's all about the cats. You are honoured with the permission to see and be near her cats. She does not smile or say thank...  more »
  • After looking forward to visiting the cat cafe, I left feeling disgusted. Visited with my husband, daughter and my daughters boyfriend. After digesting the 'rules' which are many we settled down for w...  more »
Google
  • Get your kitty fix with some tea and snacks. The chai latte is good.
  • FAKE Profile - Cafe Hapineko Pretends to be Melange The real Cafe Melange is near Ebisu station, not Shibuya. We have yet to visit the real Melange, but will do so soon. When you look at the pictures and then finally manage to find this business, you will realize that this cat cafe is Hapineko, not Melange. This business profile not only steals the Melange name, but puts the location pin is in the wrong place. Hapineko is less than a minute west of Shibuya 109 Mall on Dogenzaka Street, not a minute west of Mos Burger about two blocks to the west on the same street. We spent over an HOUR walking the streets and alleys of Dogenzaka late in the evening, looking for Cafe Melange due to Hapineko's deception. So even before visiting, we were used and abused by this horrible business. We later found free WiFi and took a second look at the business profile, and realized we had seen the business sign earlier to the east. When we arrived, the business turned out to be Hapineko, not Melange. The extent of the deception only became clear the next day after some research online. Hapineko made this profile pretending to be Cafe Melange in order to attract customers, probably because the reviews under its real name are so awful, and Melange's are much better. The negative reviews are well deserved, and I have no doubt that Hapineko has very little repeat business, and thrives on one-time tourist visits. The staff are nearly as disinterested in the guests as the cats, and seemingly have no investment in ensuring we enjoyed ourselves or interacted with the felines, and even prevented us from trying to attract their attention. We were apparently supposed to be satisfied with only watching the cats, who pay little attention to visitors. While the cats were beautiful and seemed well cared for, this is not the experience we were seeking. We have such a limited time in Tokyo and I seriously resent the deception and intentional wasting of our time by this business. 0/10.
  • Worst cat cafe ever. Worst experience in Japan so far. Please do not even get close to this place.
  • Nice place, but cats are tired of people and staff is quite rude. Seriously. Rude. Come on... not worth $10pp, even with tea.
  • The cats are super cute! And the place obviously cares a lot about the cats. It's super clean but all the cats kinda avoid humans :(