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Il Cremolato, Rome

3.0
#102 of 456 in Nightlife in Rome
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Il Cremolato Reviews
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TripAdvisor Traveler Rating 3.5
97 reviews
Google
4.4
TripAdvisor
  • Very tasty and something not everyday. Refreshing the taste of fresh fruits. It pays to try. All praise.
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  • Nothing to say about the creamy. Tried the fig one and it's great, to be addictive. Good also the one at blackberries, products all characterized by the presence of seasonal pieces of fruit (in the winter period unmissable cream with perches!). Unfortunately to improve prices, honestly a little too high, and the unempathetic approach with customers: aspects/details that, if improved, would allow to greatly expand the demand/loyalty, while remaining the quality of the creamy for me it is really high, comparable to the same product I tasted, even recently, in Sicily.
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  • On lunch break like many other times, we and colleagues sit at the outdoor tables to order a salad. The first unpleasant surprise is the increase in prices from 5 to 6 euros for a salad dish without the increased ingredients to choose or options. But let's fly over. As usual, in addition to salads, we asked for the usual jug of water and 5 glasses, since by ethical and work choice we do not consume plastic. The waitress' response was that you no longer use jugs, but sell plastic water bottles. I politely say my displeasure is that I ask that we be brought 5 glasses of tap water. After 5 minutes comes a tray with 5 glasses of water that obviously run out at the first sip. I am then forced to enter the bar to fill them up again. On that occasion I ask the cashier why he chose to remove the jugs. The lady does not give me an explanation and points to the fridge telling me that if I want to drink there there is water. I tell you that this does not take into account customers who prefer to avoid the use of plastic, but the lady seems not to care. Once finished and at the checkout for the bill, I try again to resume the speech in a polite manner saying that one of the things I appreciated about the place was just the possibility of not buying water in a plastic bottle, again the lady reiterates that they no longer use jugs and to my joke with a smile on your lips "look that so loses a customer", he replies "we will make a reason". In a world where everything is moving in the direction of reducing the use of plastic, I find it crazy to go the other way. I'm not going to get back on my feet.
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Google
  • hands down best gelato i’ve had on my trip to italy. but service needs some help. as a foreigner/traveler you made me and my family feel really stupid for not knowing how to read the menu in italian. i hope no one would treat you the way you did to us if you were in america. you’re gelato was amazing but please think twice next time about being more kind to traveling customers as i’d advise no traveler to go there simply because they weren’t kind and we felt as if they were talking about us 🤷🏻‍♀️
  • Excellent little cafe at great price.we gotta light lunch for 4 at 20 euro. Everyone in the party got a different sandwich and all raved.
  • For all the ice cream lovers, you should definitely try the cremolato: a mix between ice cream and granita and it is delicious!
  • An experience you simply cannot find anywhere else in the world. A family run business by a family secret recipe (that should absolutely NOT be a secret). You're welcome in advance
  • Guys, here a special and unique type of food "the cremolato". Looks like ice cream but it's not. Go inside and eat a cup of it, you will feel happiness in one cup.
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