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Carrani Tours, Rome

2.7
#120 of 736 in Tours in Rome
Carrani Tours is located in Rome. For Carrani Tours and beyond, use our Rome holiday website to get the most from your Rome vacation.
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Carrani Tours Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
1,399 reviews
Google
3.1
TripAdvisor
  • Not reliable, misleading and fail information. We booked 2 tours in Rome with Carrani Tours, Colosseum and Vatican. Meeting place for both places wasn’t the one in the information (couple of meters in...  more »
  • We have made a group trip organized by Carrani Tours in this wonderful area of Italy and it has been spectacular. Especially grateful to the attention of Giusi Giovanetti who prepared us and directed the tour
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  • Our instructions were to meet in front of the Arch of Constantine for the tour. It was disorganized chaos! When we finally found our tour guide, I inquired about the size of the group and she said usu...  more »
Google
  • I used one star because there wasn't a lower rating. We purchased a midnight mass at the Vatican through Travelocity. Worse decision of the trip. We paid to be picked up at the hotel, dinner outside the Vatican, midnight mass, return trip back to the hotel. Mind you this is at about 1 AM with kids. The tour decided they would put us in taxi's back to the hotel. The taxi's literally drove us about 2-3 miles away and told us to get out or pay extra to get back to the hotel. After some intense exchange we were taken back to where the tour guide was originally. There was no one else left and it cost us $75.00 Euro to get my family back to the hotel. I tried to contact the travel agency, Travelocity over the past 12 days and have been given the run around. To date, I still don't have a resolution, a returned phone call. Not sure why I paid for this tour now since you can get Vatican tickets for free. I would choose another tour group other than this one if you want to ensure things go well. Seeing how they were scrambling to even get the buses to pick everyone up after everything closed down doesn't provide any confidence. After what they did to us (there were 4 women in our group) I would not trust this company with anything. If anything goes wrong they will leave you out in the cold (literally).
  • We did the Vatican museum/St Peter’s tour. It was great. We had a extremely knowledgeable guide (Linda) who really knew her stuff and made the tour a great experience. Highly recommend.
  • Hi to Carrani Tour, Me and my husband just wanted to share with you our comments from our tour at the beginning of November with the Italian Dream! We had Mirjam de Reget as our guide! From the first day we received bad news from a member of our family. Mirjam was so comforting and during the week she kept asking us how were things going and offered to help in anyway... her personality and her devotion made our trip a success! It is vey hard to please everyone when you are in a big group like we were. Everyone has their personality and not everyone were listening when she was giving us informations! Some people arrived late when we had specific times to meet and Mirjam had to take to them privately because it had an impact on on tour and was always professional! Mirjam went above and beyond what a tour guide does! She wanted everyone to take the most advantage of the tour... She gave us a lots of information of what to buy... brand name chocolats and pasta! She was always available if we needed something and always had a big smile! We would recommend her to anyone and we would definitely make another tour with her at anytime. She was the hight light or our trip for sure... Thank you for giving us the best of your staff! Monique and Jean-Francois
  • We were 10 minutes late and they didn't take any effort to contact the tour guide. They later told that they'll offer a "discounted" price which was totally fraud! You'll find much better offers by directly walking in to any tour office.
  • Silvia, our tour guide was the best ever! She has a love of art and Rome. She made our tour very personal and educational. She gets all my stars! 😗❤
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