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Bus2Alps, Rome

2.9
#392 of 736 in Tours in Rome
Bus2Alps is located in Rome. For Bus2Alps and beyond, use our Rome trip builder to get the most from your Rome vacation.
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Bus2Alps Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
147 reviews
Google
1.5
TripAdvisor
  • Emily Carrello is a great guide. She is always there to help with any questions or concerns. Emily knows about every location we travel to and I have been with her as my guide to Prague, Croatia, Amal...  more »
  • I did the Amalfi coast blue route with a bunch of my friends and we had a BLAST! Everything was scheduled for us and communication was very clear. The trip leaders are some of the most interesting and...  more »
  • Bus2alps is a wonderful company if you want a travel company to completely take care of you during your college study abroad. The guides were fantastic during the trip! Especially Garret Hemphill, Bec...  more »
Google
  • I went on one of their Naples day trips. First off, the guides were excellent! Nothing but enthusiasm and excitement to welcome us and show us around, and eagerly looked up answers to questions we had when they didn't readily know the answer. However, I was disappointed in the trip. I had been told multiple times by multiple workers of Bus2alps that I would be able to get to see an archaeological site near Naples, and I stressed that this was my sole purpose in going. They told me that they had looked it up and that it would work days before the trip. However, the day of, at lunch time, they again checked the details and realized that it wouldn't be possible. I could tell they were sincerely sorry, and they told me they'd set up a meeting for me with their boss so I could work out another trip to see the site or else get a refund. When I went into their offices in Trastevere, however, and explained who I was and what had happened, their boss seemed hesitant and began by slowly saying, "Well, the policy listed on our website is that we don't refund trips or guarantee you'll get to do anything that isn't on the trip's agenda;" however, another worker cut in, explained she had been there when I was promised I'd see the site, and that I'd get my money back. I was very grateful for this, as the woman in charged had seemed about to tell me I wouldn't get a refund. While their employees are very kind, I do not plan to book with this agency again. Additionally (and I stress this is hearsay), older 4-year students at my university have told me stories of extreme drunkenness by study abroad students on their spring break trips, and it sounded nightmarish.
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