Laguna Badeland, Weil am Rhein

2.2
#3 of 8 in Things to do in Weil am Rhein
Renovated in 2013, Laguna Badeland is a large, modern water park and spa with a host of pools centrally located around a main garden. Let your stress slip away in any of the seven themed saunas, or enjoy a soothing beauty or relaxation treatment. The park includes modern water slides, as well as a kids' area, champagne bubble bed, wave pool, and adventure area. Early birds can swim in the outdoor pool on weekdays from 6:30 to 9 a.m. Use our Weil am Rhein travel planner to visit Laguna Badeland on your trip to Weil am Rhein, and learn what else travelers and our writers recommend seeing nearby.
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Laguna Badeland Reviews
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TripAdvisor Traveler Rating 3.0
200 reviews
Google
3.9
TripAdvisor
  • It had been years since we were not returned to Laguna. Access despite the deviations to Parking 1 to arrive right outside. Flat parking become paying predict 2 euro in currency at the exit. The complex has been renovated and modernized the home is nice. The changing rooms are a bit small and the showers are a little too far away from the locker room. Domestic basins is missing the circuit with current who amused small and large damage of abducting him. The slides are accessible through a door next to the pools and spend outside. My kids loved the black hole! The outdoor pool is very nice but it lacks monitoring. We have been pestered by young people who thought they were clearly at the municipal pool in the corner by the bombs in the basin... For the very small special mention for the water park which dedicated them it is really suitable spacious and full of color. The dining area to pay in cash or in CB from 10 euros (below 10 euros for any payment by CB they add 2... unacceptable costs euros...). Be able to pay with the magnetic bracelet that closes lockers, as in Badenweiler, for example, would be much more practical. In summary it is a class I medium for relaxation but very good for fun.
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  • This week, we were with our infant daughter there. The toddler area is nicely designed. A pity is something that the whitewater area leads to the outside and is open (when outdoor temperature is 2 ° C, the water is cold very quickly) towards the black hole slide is not really heated.
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  • We celebrated a birthday with Unterwasserfotoshooting there. The price - to-performance ratio is correct. The entire staff - no matter whether animator, Treasurer or staff in the restaurant - was very nice. The pool area was very clean, as the cabins. The bathroom is not very large, but has to offer. A very nice toddler section, various slides, wave pool, outdoor pool, swimming pool... The kids had fun and the animator has maintained it super. Unfortunately, almost all photos are blurry. The food in the restaurant was unfortunately not so good, also the selection to be desired can be there. Still overall recommended.
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Google
  • Our worst experience as a family ever. On Sunday, 17.09.17 we spent the day at Laguna. We live in Switzerland, 50 minutes away from Basel. We have 3 children, of 8, 10 years and 11 months. When leaving the pool at 17:30 my husband realize his locker was open and everything had been stolen - but for his shoes. That included his clothes, car keys, keys of the house, all family documents, credit cards, mobile phone and cash. The locker was not forced - and it was just below a security camera, what didn't seem to bother the burglars. We had no money at all on us, no way to contact people, no extra keys to the house – not to mention my husband had no clothes but the swimming trunk. We reported to the personnel, but they were totally unprepared to manage this situation and their behavior was unbelievable, some indifferent, some suspicious, some rude. The police only came around 20:00. By 19:20 our kids were complaining they were hungry, we had no mean of payment, and we ask the front desk girl if she could give them anything from the restaurant before it closes. She answered, to our astonishment, I quote: “You never paid me a beer, why should I give you anything?”. My husband argued with her and she started shouting on us. From the beginning she was unfriendly and treated us as if it was our fault. The only person in the personnel that was attentive in the beginning, making the search in the locker room, just disappeared around 18:15 without a word. We only had help from some other customers - including to give my husband some clothes. After the police left we called a taxi and we were lucky to find our neighbor at home, who had a copy of our door key, otherwise we don't know what we would have done - and how to pay the taxi + hotel for the night. Nobody in Laguna seemed to understand the trouble we were on. There was no manager or anybody that could answer for the business. They did not offer a phone, an internet connection, a place to stay while waiting for the police, clothes to my husband, a snack for the kids, any support for the baby (who was out of nappies and food). Any of this would come with almost no cost for them, but would save lots of stress for us. How can they see their client in such difficulties not provide, at least, a solution for transportation back home? Every visit to this place cost us 150 euros in entrance fee plus lunch, do they estimate the cost of loosing a client for good? We lost on that day around 750 euros (including 200 euros for the taxi back home). Not to mention the emotional stress and moral damages for the family. Hopefully the documents and keys were found and delivered to my husband by the police on the next day. The administration claim they have no responsibility for property inside the lockers, but if customers cannot trust the lockers to store the car keys, their business is simply not feasible. We will never return to this place.
  • Great place especially for kids. There is also 25m standard pool available
  • Very good indoor and outdoor pools. The kids LOVE this place!
  • Very relaxing! The pool area is a bit busy in school holidays though
  • Nice saunas, but a lot of old people

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