Laguna Badeland, Weil am Rhein

2.2
#3 of 8 in Things to do in Weil am Rhein
Renovated in 2013, Laguna Badeland is a large, modern water park and spa with a host of pools centrally located around a main garden. Let your stress slip away in any of the seven themed saunas, or enjoy a soothing beauty or relaxation treatment. The park includes modern water slides, as well as a kids' area, champagne bubble bed, wave pool, and adventure area. Early birds can swim in the outdoor pool on weekdays from 6:30 to 9 a.m. Use our Weil am Rhein travel planner to visit Laguna Badeland on your trip to Weil am Rhein, and learn what else travelers and our writers recommend seeing nearby.
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Laguna Badeland Reviews
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TripAdvisor Traveler Rating 3.0
198 reviews
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3.9
TripAdvisor
  • Paid than classroom francs: €1 = 1.33! Insolence. As a heavy burden would be the Laguna of CHF...
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  • Been there a number of times in the last ten years (always in the sauna parc, not interested in the swimming pool and screaming kids, so cannot comment on that). The place has been renovated a few yea...  more »
  • Absolute location with small children. Toddler area great way to go. Price/performance top
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Google
  • Our worst experience as a family ever. On Sunday, 17.09.17 we spent the day at Laguna. We live in Switzerland, 50 minutes away from Basel. We have 3 children, of 8, 10 years and 11 months. When leaving the pool at 17:30 my husband realize his locker was open and everything had been stolen - but for his shoes. That included his clothes, car keys, keys of the house, all family documents, credit cards, mobile phone and cash. The locker was not forced - and it was just below a security camera, what didn't seem to bother the burglars. We had no money at all on us, no way to contact people, no extra keys to the house – not to mention my husband had no clothes but the swimming trunk. We reported to the personnel, but they were totally unprepared to manage this situation and their behavior was unbelievable, some indifferent, some suspicious, some rude. The police only came around 20:00. By 19:20 our kids were complaining they were hungry, we had no mean of payment, and we ask the front desk girl if she could give them anything from the restaurant before it closes. She answered, to our astonishment, I quote: “You never paid me a beer, why should I give you anything?”. My husband argued with her and she started shouting on us. From the beginning she was unfriendly and treated us as if it was our fault. The only person in the personnel that was attentive in the beginning, making the search in the locker room, just disappeared around 18:15 without a word. We only had help from some other customers - including to give my husband some clothes. After the police left we called a taxi and we were lucky to find our neighbor at home, who had a copy of our door key, otherwise we don't know what we would have done - and how to pay the taxi + hotel for the night. Nobody in Laguna seemed to understand the trouble we were on. There was no manager or anybody that could answer for the business. They did not offer a phone, an internet connection, a place to stay while waiting for the police, clothes to my husband, a snack for the kids, any support for the baby (who was out of nappies and food). Any of this would come with almost no cost for them, but would save lots of stress for us. How can they see their client in such difficulties not provide, at least, a solution for transportation back home? Every visit to this place cost us 150 euros in entrance fee plus lunch, do they estimate the cost of loosing a client for good? We lost on that day around 750 euros (including 200 euros for the taxi back home). Not to mention the emotional stress and moral damages for the family. Hopefully the documents and keys were found and delivered to my husband by the police on the next day. The administration claim they have no responsibility for property inside the lockers, but if customers cannot trust the lockers to store the car keys, their business is simply not feasible. We will never return to this place.
  • Great place especially for kids. There is also 25m standard pool available
  • Very good indoor and outdoor pools. The kids LOVE this place!
  • Very relaxing! The pool area is a bit busy in school holidays though
  • Nice saunas, but a lot of old people

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3 days in Weil am Rhein & Basel BY A USER FROM UNITED KINGDOM February, culture, outdoors, historic sites, museums, hidden gems PREFERENCES: February, culture, outdoors, historic sites, museums ATTRACTION STYLE: Hidden gems PACE: Medium 21 days in Spain, Switzerland & Weil am Rhein BY A USER FROM ARGENTINA February, culture, beaches, historic sites, museums, shopping, fast-paced, popular PREFERENCES: February, culture, beaches, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Fast-paced 8 days in Munich, Weil am Rhein & Salzburg BY A USER FROM MALAYSIA September, popular PREFERENCES: September ATTRACTION STYLE: Popular PACE: Medium 3 days in Weil am Rhein BY A USER FROM INDIA December, kids, slow & easy, popular PREFERENCES: December, kids ATTRACTION STYLE: Popular PACE: Slow & easy 8 days in Germany & Zurich BY A USER FROM UNITED STATES September, culture, outdoors, historic sites, popular & hidden gems PREFERENCES: September, culture, outdoors, historic sites ATTRACTION STYLE: Popular & hidden gems PACE: Medium 22 days in Europe BY A USER FROM BELGIUM August, popular PREFERENCES: August ATTRACTION STYLE: Popular PACE: Medium 22 days in Europe BY A USER FROM BELGIUM August, popular PREFERENCES: August ATTRACTION STYLE: Popular PACE: Medium 6 days in Weil am Rhein BY A USER FROM UNITED STATES June, kids, historic sites, hidden gems PREFERENCES: June, kids, historic sites ATTRACTION STYLE: Hidden gems PACE: Medium 11 days in Weil am Rhein & Antwerp BY A USER FROM BELGIUM April, teens, popular PREFERENCES: April, teens ATTRACTION STYLE: Popular PACE: Medium 7 days in Weil am Rhein BY A USER FROM BELGIUM April, teens, culture, outdoors, relaxing, museums, shopping, popular & hidden gems PREFERENCES: April, teens, culture, outdoors, relaxing, museums, shopping ATTRACTION STYLE: Popular & hidden gems PACE: Medium 9 days in Weil am Rhein BY A USER FROM MALTA December, culture, outdoors, relaxing, romantic, historic sites, museums, shopping, popular PREFERENCES: December, culture, outdoors, relaxing, romantic, historic sites, museums, shopping ATTRACTION STYLE: Popular PACE: Medium 29 days in Europe BY A USER FROM GERMANY August, culture, relaxing, beaches, popular & hidden gems PREFERENCES: August, culture, relaxing, beaches ATTRACTION STYLE: Popular & hidden gems PACE: Medium
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