Trip Planner:   Europe  /  France  /  Ile-de-France  /  Paris  /  Fun & Games  /  Laser Paris
Laser Paris, Paris
(2.5/5 based on 45+ reviews on the web)
Laser Paris is located in Paris. Put Laser Paris on your schedule, and learn what else deserves a visit by using our Paris holiday planner.
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Reviews
TripAdvisor
  • We went in this business with office colleagues. We do not know the concept, and I must say that from 30 to 55 years old we we are all fun as kids. A remake, friendly staff.
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  • During my booking, it tells me that children are not mixed with large. Result, the date 'j', the children are mixed and the host tells me that it is not possible to do otherwise. On the Group of children that I took, 1 came out crying, two others have been insulted and threatened and another to had a veneer on the ground. My son has had enormous bruises... Even if the children were still happy, they were a bit shocked. On Saturday there is a lot of people and there is no organization. The staff is very nice but there is no greeting and it's really a mess. To look for a person if wish you information. We don't explain anything. For the price (which did not), there is really a lack of organization and service. I recommend to young people on busy days.
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  • A large laser tag in the middle of the 15th century a great room with a super equipment I really recommend this place the staff is nice
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Google
  • I think the owner has some serious psychological issues. Sometimes it happens that people give bad reviews but the retaliation in our case is way beyond imagination. He keeps charging our credit card for services we never used and he keeps threatening a little 18-year old girl that he will look for her in her home! We already contacted the police since it has escalated to a criminal case and we will use all our energy to publish our story with the power of social media to stop such morons!
  • Completely shocked !!! I brought my daughters there on April 10th 2016, we tried to change the reservation we had and it was impossible, then we requested a discount for another time and after refusal the owner became very aggressive. Today (April 12th) my 18 years old daughter's wrote a bad review on Google about Laser Paris and the owner called her by phone to threatening her of physical harm. We are going now to file a complaint at the police station. Do not even think about going there!!! In response to the manager post: Sir, the barbed man you referred to in your reply to my daughter’s post was me, so I did not lie on this post. You however lied about our behavior; you projected your own aggressive behavior displayed during our brief exchange on us. Otherwise, I have to mention to the public that this gentleman has been threatening us of physical harm if we do not remove our Google Reviews through multiple calls and texts to the cell phone my daughter used for the reservation. We have gone to the police already twice. The owners do not seem to know what it is like to live in a democracy with freedom of speech. If the owner cannot take opinions differing from his, I think he'd better open another business with no direct customer relationship. Update: To take revenge, the owner Bruno Grosso has been charging fraudulently my card multiple times fraudulently. Sir: contrary to you, I do not need the 80 Euros you stole from me, so please enjoy a dinner on my behalf!
  • Good Laser Game, the best on Paris in my opinion. Good play area, very good location in Paris, easy access. I highly recommend it!
  • I am very Un-Satisfied and disappointed after a cashier charged my credit card 80 Euro instead of 18, and then refused to refund my money forcing me to come back later to play again with my kids and gave me a signed receipt as a guarantee. However, when i came again after few days , the other cashier refused to let me play after he talked to him on the phone for 10 minutes! the details has been sent to the owner via the website and no response. I am filing a compliant to the European Consumer Centre France and other tourism related governmental agency to get my money back. Don't go there. the whole centre is run and operated by one person who will make you wait for 15-20 min to get some time to talk to you in a BROKEN English then charge you 80Euro instead of 18Euro. Update regarding owner response: Come on, I will not lie about 40 Euro. I visit Paris regularly and spend thousands of Euros. Why should I lie about this 40 Eur? What I don't like is your insistence that you are the good and I am the bad guy here! your business should grow with honesty, not ripping people off. I paid money for a service, if you can not provide the service, refund my money back. Don't lie to me and say here is your receipt with my signature, you can come back any time to play with your kids using the remaining money for the games I paid for and did not play.
  • Terrain sympa mais personnel pas super accueillant