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Hermès, Paris

2.5
#103 of 308 in Shopping in Paris
Hermès is located in Paris. Arrange to visit Hermès and other attractions in Paris using our Paris trip app .
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Hermès Reviews
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TripAdvisor Traveler Rating 4.0
131 reviews
Google
4.2
TripAdvisor
  • My girlfriend has always wanted is practically unobtainable, birkin bag for a special gift I went to the only place in the world where maybe it could be possible to buy it. Until last month at least could do a tail and if you first get an appointment. But now they'll take to the ... They made me make a request online to a site that opens at 10:30 in the morning and taking appointments only for the next day. Morals and that for three consecutive days, my girlfriend and I at 10:30 just appeared the page we signed up. Most early so it was impossible. Despite this nothing. They had to after 19:30 warn you via sms to the appointment time and instead 2 times out of 3 were either deign and the third have texted saying there were too many requests. Now I say, if at 10:30 in two as soon as it was possible to do so, dibs on three consecutive days and nothing, tell me joke and this?
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  • Surprisingly, in the morning before the opening is going to turn! In a previous visit struck many people at the boutique, but this time not at the entrance before the opening had a decent turn ... Many Chinese. And, as usual, the friendly sellers, all showed that the need to fill out all the paper for tax free. If you need certain things, then for 10 minutes you could ever buy.
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  • We visited the shop around 16:00 and it was packed. Full of international shoppers being very loud and disrespectful. Reminded me of some kind of outlet. The shoe measuring area is cramped (for the me...  more »
Google
  • Although I am a huge fan of Hermes products and on my last visit there I bought 2 carres I must confess the experience was not without a glitch. I understand the new security measures put in place for screening people when they go in, however this should not be carte blanche for the security staff to mistreat you and talk to you rudely. After all this is a 1st class brand which you more than handsomely pay for and the experience starts at the door. This was a blotch in the chic-ness fabric. We were helped by Dexter Ng who was admirable on all acounts.
  • Such a terrible experience ! Terrible customer service ! Went there 2 days in my trip to Paris ! The first day when I went to buy the wedding ring the service was fine and fast , but since the ring I bought was too tight, I went back the next day to change the size, and incredibly they made me wait for more than 50 minutes ! I was told by a staff to wait at certain area , but every time when the staffs become available they just kept skipping my turn and kept attending another non-Asian customers. I was angry and made my complaint for more than 3 times and they were only telling me to wait more and not trying to help at all, and finally when I was about to get skipped again, one of the French female customers waiting behind me told the staffs that they should really attend me first instead of her since I have been waiting here for a long time. Worse customer service ever, shame on you.
  • It's the flagship store. It can get crowded. You need an appointment to see hand bags and the garden is really nice.
  • One of the last real luxury brand. I consider every buy a legacy to my kids. Amazing staff, very details Oriented, however I wish they would be more ethnicity and language among the staff.
  • Don't like the attitude of vendeuse, too many discriminations

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