Olympus Tours Reviews
Thank you Olympus Tours for assigning Mr Alejandro Henriquez to bring us to the airport. It was a great ending to a wonderful stay we had at Punta Cana. He was so welcoming and helpful it may our trip... more »
We just got back from our destination wedding in Punta Cana at Now Onyx. We used Olympus Tours for all of our guests transfers and we couldn't be more pleased. We had 50 guests all arriving from diffe... more »
Very friendly staff! They were very accommodating to our large group and offered us different options to ensure we were comfortable. They transported many of our wedding guests to/from our wedding res... more »
We booked the afternoon trip to Monkey land. We were picked up at 1:15, and when Aldo booked the excursion, I specifically asked when we would be back, and I can't remember if he said 4:15 or 4:30, but he definitely did not say 6:15! We would never have booked it if he had, because we very important had dinner reservations with my husband's boss at 7. Once we got into the vehicle and on our way, we were told we were lucky because they were adding a couple of stops to our excursion to see chocolate and coconut oil. WE DID NOT SIGN UP FOR THAT. We had our 2 year old and specifically chose the Monkey excursion because it was short. We were gone way longer than planned and though I had brought a couple of snacks, we were not prepared. She was restless at the end and disrupted the extra stops because she was hungry and tired. On top of that, I was unable to reach the person who was supposed to babysit her while we were gone because of bad cell service, so we came off very rude to her when we didn't contact her until 6:15 for her to arrive at 6:45. We had 15 minutes to get ready for a semi formal dinner and had to literally run to the restaurant. I had to throw my child into pajamas, order room service, and leave her with someone she hadn't seen in 2 years. It did not go well. Aside from that, we loved the monkey tour, despite the very rude guide there(who isn't affiliated with Olympus), and the guide on the bus and driver were very nice. I pleaded with him to help us get back on time, but there was nothing he could do. Make sure you don't have any plans the day you book your excursions just in case!!
We had absolutely perfect service from our coordinator, Julio, who met us ay the Riu Palace. The drivers were also very professional, helpful and answered all of our questions. The vehicles were in excellent condition.
Our Olympus tours rep at Secrets Royal Beach Punta Cana the week of 12/2618 was awesome. Really nice guy (I wish I could remember his name). He helped us book both the Seaquarium and Saona Island excursions. He was kind enough to bump our Seaquarium trip a couple days to when the weather would be better. Since it was our first time in the DR, He gave us great advice about dealing with locals and don’t drink the tap water, etc. The Seaquarium excursion was fun and we really loved all the staff running that excursion. Such wonderful people! Then Carlos was our tour guide for the Saona Island day trip. He and his entire staff were so awesome! We enjoyed the history of the DR that Carlos told us during the bus ride to the island. “Sausage” and the folks on the boats were a lot of fun! We appreciated the comfortable and clean transportation to/from our resort and the consideration of them stopping at a rest stop for us to use clean restrooms before and after the excursion. Saona island and beach were amazingly beautiful and we are so glad we went on this excursion! We would do it again if we return someday.
Olympus Tours I was referred to this transportation service after booking a vacation through Liberty Travel. The pick up service from the airport was pretty seamless and also included free WiFi while commuting. But the return definitely needs improvement. I have traveled a bit so I have frequently used transportation services very from various airports. Usually when your picked up from the airport you are informed about how to obtain your return pick up. Typically, most airport transfer service companies will send the information directly to your room. However, I was told that I should meet a representative the next morning to get my return trip information. However, when I tried to do what I was instructed I was told something different and was not given my return trip information. I had traveled to Punta Cana with a large group so we also used this company for 2 excursions. The representative gave contradicting pricing to different members of it group but it was eventually resolved. Also the booze cruise that they booked for didn’t prove any booze and their soda was flat! Definitely not the best experience.
Olympus Tours was provided by Liberty Travel as transportation to the resort and back to the airport. They provided great service, modern and clean vehicles, and a nice atmosphere during transport. However, Olympus Tours also offered excursions off the resort. The excursion I chose was to include: Driving an ATV, visit to a local beach, swimming in a blue lagoon, coffee bar, and a show - great for $55 right! Well, when something seems to good to be true, it usually is. The tour was so crowded that very few people had there own vehicle (in the end, this wasn't a bad thing, it felt safer)... I rode in the back of a jeep (luckily I came with 3 other people), we drove single file down local dirt roads where young children ran after vehicles begging for money and water (yes, we gave what we had...), riding directly behind all those vehicles breathing in dirt and fumes was not good. The beach was dirty with more people peddling goods... The blue lagoon was only blue because of the lights they installed under the water. The coffee spot was a good resting place. They also sold cigars... The show at the end was the best part! Very dramatic beginning, great beats and dancing, but the end was very abrupt and we were ushered out very quickly. The jeep ride back was more fumes and dust, more children pleading for help... it was all an organized mess. Not happy with that. Will not tour with them again.
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