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Ozone Bar at The Ritz-Carlton, Hong Kong, Hong Kong

(1,000+ reviews on the web)
Observation Deck Bar / Club
Ozone Bar at The Ritz-Carlton, Hong Kong is located in Hong Kong. Arrange to visit Ozone Bar at The Ritz-Carlton, Hong Kong and other attractions in Hong Kong using our Hong Kong trip itinerary planner.
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Reviews
TripAdvisor
  • The food is excellent, the drinks are hand made, and you can even smoke a cigar in the outdoor lounge. but the view is the reason to go. You are at the Highest Bar, and Cigar lounge on the planet. I h...  more »
  • Been here many times, but writing the first review. The best thing about Ozone is that they are not just selling the view (tallest bar in the world!). With a tag like that, you would think they can la...  more »
  • Ritz Carlton Ozone Rooftop Bar. Magnificent view. Need to get a taxi there as the Ritz is not a walk from Central Kowloon. You need to take two lifts to get to the top and there's no clear directions ...  more »
Google
  • Bad service. Bad restaurants. Bad service. Horrible restaurants. No one understands what you're tying to say no matter how many times and the different way you try to explain, the hotel and their staff always disappoint. I'm so over Ritz Carlton for any location now. GM is not available, of course, 8-5 job. No management is in charge since I wasn't able to get a hold of anyone. Will never return to any of its affiliates, SPG or Marriott. I'm beyond disappointed. Breakfast is horrible compared to other RC. The room is small for a suite. The view is opaque due to the thick glass and dirty. (Glass hasn't been cleaned) Brought luggage so could be sent to room and after 1 hour, it hadn't arrived. (Went to get it myself) Restaurant has bad policy for sitting. For such an "iconic" building, it's below any other place out there. Elevators are too crowded and the temperature is too hot. (Everyone is sweating because it's hot and of course, the humidity) Guests are not really treated as such for reservation purposes. Why even stay here? Management is not available when needed. They are sorry for everything, I mean, everything, but doesn't help as they do not correct anything. Can't wait to get out of here! ����
  • Went to the bar and lounge for afternoon tea. This is my second time there after four years and it was just as I remember it. Service was impeccable and the tea set was wonderful. Will make sure I visit again next time I'm in Hong Kong.
  • Flew into HK from Washington DC, via Dubai on Emirates. Plane was late out of DC and connection barely made in Dubai to HK, thus our luggage did make it and we were last flight into HK that night. Had to do the usual dance on lost/delayed luggage so that delayed us getting to the car Ritz Carlton has deployed to pick us up. That is where everything went fantastic with the Ritz!! Ritz had the car, a new Tesla, wait until we finished the dance with delayed luggage people. Got us to the hotel nice and safe around 11pm at night, helped me track my luggage and let me know it was on the next flight the next morning at 6am and I should get it midday after it clears customs and true to their word, got around 1pm. Outstanding help on an issue that was not even theirs to start with!! After that, it was one home run after another. Room as great for my wife and two kids, 5yr boy & 10yr girl. Taxis to Disney, Garden of Buddha’s, Market Squares, etc all were ready to go. Room was great, outstanding view of the harbor, every day they had some snacks for the kids ready, cookies, etc. and juices etc. We had club access and they were great to the entire family!! Food was great, breakfast and lunch/brunch and snacks. Restaurants were great too, service was prompt and food was great. Rooms and the overall hotel was very very nice and the entire staff was top notch! Could not have asked for a better place to stay. I will be going to HK again for business in Sept/Oct and will be staying at the Ritz again and for all my upcoming trips to HK in the future. I am heading to Santiago, Chile in late August and staying at the Ritz there as well.
  • One of the best hotel I ever stay at. Everyone called me by my last name.
  • Nice hotel and great service. Views are fantastic when the weather is good. But you won't see anything during foggy or bad weather.