Trip Planner:   Asia  /  China  /  Hong Kong  /  Lane Crawford

Lane Crawford, Hong Kong

3.3
#88 of 238 in Shopping in Hong Kong
As the most talked about lifestyle destination in Greater China, Lane Crawford presents a unique global edit of more than 1,000 coveted international brands across Womenswear, Menswear, Shoes and Accessories, Cosmetics, Fine Jewellery and Home and Lifestyle. LaneCrawford.com and each store is an inspiring space to spend time and be immersed in the world of fashion, art, design and culture.

Providing market leading services, Lane Crawford offers an unparalleled luxury lifestyle experience. Across creative programmes and award-winning visual merchandising, every customer experience is unique, including personalized services such as Concierge, Personal Styling, Cosmetics Concierge, and online order collection and returns in store.
It couldn't be easier to arrange your visit to Lane Crawford and many more Hong Kong attractions: make an itinerary online using Inspirock's Hong Kong itinerary builder.
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Reviews
TripAdvisor Traveler Rating
46 reviews
Google
4.1
TripAdvisor
  • June 3, 2017
    Go to buy cosmetics Japan United Kingdom Fortnum & Mason's tea and cookies, the jappan yet. Fortnum & Mason is found widely extensive. More than Japan's tea not available in Japan, you can buy quite cheaply. Fashion-related are dealing with high prices.
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  • June 1, 2017
    Visited the Times Square branch. A smallish 2 floor set-up within the massive times square complex. So only 1 floor of cosmetics and 1 floor men's and women's fashion, and of course the latter takes t...  more »
  • May 14, 2017
    Picked up the family trip. Very, very big. A coffee shop and a lot of the people even though many have had a place to sit. As a rule, the lack of a place to sit inside the building information centre, you can request a printable ㅠ ㅠ so if you need a guest status. Underground floor there's a Starbucks in the yen than someone less great upstairs
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Google
  • August 15, 2017
    Large boutique clothing and lifestyle store with mostly high-end and luxury items. Lots of curated items and unique offerings. A bit understaffed due to the late footprint. Overall a pleasant place to shop.
  • June 19, 2017
    I've been debating for a couple of days about whether or not to write this, as I never leave reviews, but I felt I needed to because it was the worst shopping experience I've ever had. I went to the LC Beauty in IFC last week, and dropped by the Hourglass counter. I was looking for a very specific product, but remembered the name incorrectly. From that moment on, the Sales Assistant became extremely condescending. Saying "we don't have ___" without nothing an alternative, also saying that maybe I was "thinking of a different brand, we are Hourglass." The whole time I was trying the product, she didn't even try to help, only looking at me with her arms crossed. I felt humiliated, completely patronised, and shamed to the point where I wanted to get out of there as soon as possible. Since I did plan on buying the product for a while, I did leave with it and went home to try it on only to discover that she'd given me the wrong shade. I'm not sure if it was intentional, and it was partially my fault for not double checking the shade, but I do find it strange that it was so off - not even close to my skin tone. All my other experiences shopping at LC has been fine, but I've been VERY turned off by this experience. No one likes being talked down to, especially when I'm positive that I went in with the right attitude. Not once was I rude to her. I suppose my "mistake" was to appear like a newbie. A wasted HKD 540 is bad, but leaving feeling like I'm not good enough to shop there was 100% worse.
  • November 19, 2016
    Nice department store that sells brand names at marked up prices.
  • June 17, 2017
    Top of the top department store
  • March 14, 2016
    The best mall in HK for branded an stylish selection of sometimes unique items and never seen before shoes or clothes. Definitely worth going, a must see for tourists and business travelers. Also good restaurants and coffee shops here.

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