Trip Planner : South America / Chile / Santiago Metropolitan Region / Santiago / Miscellaneous / SkiTotal
Categories: Outdoor Activities
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The impression of all 12 people on this trip: Very poorly organized. 90 minute delay in morning pick up from hotel; 2 hours getting equipment rental; 1 hour putting chains on vehicle on the way up; dr... read more »
My skis were in a locker at Valle Nevado and we couldn't get them because of a strike that blocked the road. Domingo and Sebastian gave up their own time to get the skis and bring them back to the cit... read more »
Acho que este ano, devido à temporada curta, a empresa cresceu o olho e deixou muito a desejar. Já subi a montanha nada mais, nada menos do que 8 vezes com a Ski Total nos últimos anos (2012, 2015 e 2... read more »I think this year, because of the short season, the company grew the eye and left much to be desired. I've climbed the mountain, nothing more, nothing less than 8 times with Ski Total in recent years (2012, 2015 and 2016). This year, was deplorable. I went up 3 times with them. They have 3 types of van: large and comfortable (18-20 people), the (+-15 people) and the ultra compact (that fit 10 people, as if you were in a can of sardines). On the first day, we arrived late (around 9 am) at the store and took a van average. The equipment was regrettable: blown-out boots on the ends and with infiltrating water. Pay 85mil pesos by ticket, snow equipment (boots and boards) and transportation to the valle nevado. On the second day we arrived early (7:00), we can get better boots, although completely soaked. The idea was to get there early to get the best vans. Unfortunately, we were placed in the van. 10 people expremidas. My legs won't move. The feeling of claustrophobia is terrible. According to the team of Ski Total, this van would rise faster. Really, went up and came down fast (too fast, by the way). At the end of the day, I informed the absurd what happened: we got totally early, buy a complete package for 85000 (same as the previous day) and set off in a van deplorable? We saw people buying only transportation and go on the biggest and best Vans. I received no apology, only information that could return the next day early and choose the van that suited me, if arrived early. Furthermore, the driver behaved like a crazy person in traffic and not exchanged a Word with us, except to tell you that the descent would be at 16:45. We came back on the third day and, upon arrival, I put together a package of leases on the skitotal Web Site that came out on 78mil for the exact same thing was hired earlier. In other words, I was practically stolen in 14mil weights in the first 2 days because I bought the full package (equipment, ticket and transportation). If you had bought separately like I did on the last day, it would have been more advantageous (53mil for ticket + shipping and $ 25,000 by the equipment). Supposedly, the whole package should be cheaper, but it's not. This is a form of cheating tourists, which sought the complete package to quickly resolve the ascent. This time, we were in the van great. The driver took no more, no less than 45 minutes standing on the road to put the chains and help other cars. In the back, left us waiting 40 minutes past the hour combined. That is, we can't be late, but the Ski Team can. Get the tips of those who already was 8 times the Valle Nevado Ski with Total: worth picking up competitors. There are packages that are not advantageous, the equipments are not being renewed, the blinds are broken, the planks are cracked and the transport is risky.show original
Perhaps the most reliable of ski transport companies in Santiago. I don't think the hotel pickup option is worth the extra money. Better to get take the metro (or an Uber) to their offices. Once there, you have to wait in line to get on another transport anyways, and when you get dropped off at the end of the day, depending on where you live, you are carted all around Santiago while everyone is dropped off which can add an extra hour or two to your trip with traffic.
Giovanna Urrego R
The teacher from the beginners class was awful he spend the class flirting with a couple of girls that already had experience skiing so the beginners were left out ... Bottom line I didn't even learn how to break in ski :( and at top the teacher told me I shouldn't try to learn skiing. :( I lost 128.000 CLP
Great equipments with a good rental price. Get there early, because it's very crowded and the rental process takes a good time.
Juan VicenteVery good attention. The teams were in relative good condition to be rented. We ask 2 pants (man and woman) gloves, boots for snow and table and Snowboard boots. Any inconvenience with all them. The guys are very attentive and adjusted me anchors in the table to my taste.show original
Juliano Adolfo Fenólio
A empresa oferece passeios turísticos há muitos anos, mas falha nos pontos mais básicos. Permitiu o aluguel de equipamento de snowboard para meu filho de 8 anos, sendo que não havia nada para seu tamanho. Depois, refizeram o contrato e devolveram o valor pago a mais. O transporte tem que se comprado apenas no dia do passeio, não dá para reservar antes. Pedem para você chegar às 8 horas no máximo e te colocam numa fila de 40 minutos para adquirir as passagens. O ônibus só parte cheio, o que aconteceu por volta das 9h20. Ao chegar a Farellones, nenhuma orientação, é preciso se virar para encontrar o que precisa. O ônibus parte de volta às 17h em ponto. Não pode atrasar. Na metade da descida da serra no retorno a Santiago, o motorista recebe ligação da agência de que um casal ficou na estação. Meia-volta, resgate dos que não obedeceram o horário e local de retorno e 30 pessoas, entre crianças pequenas que não tinham comido direito, estrangeiros, roupas molhadas de neve e passageiros nauseados por causa das curvas da estrada, indignados com a necessidade de enfrentar novamente a descida. Só que agora, muito pior, pois o trânsito estava ainda mais carregado. Uma fila interminável de veículos. A agência ficou esperando apenas o nosso ônibus para encerrar o expediente e se recusou a reconhecer o erro na organização. Ofereceu um transporte de cortesia para os que quisessem visitar Farellones em outro dia. Quer dizer, piada! Infelizmente, a falta de preparo e de orientação parece ser uma constante dos prestadores de serviço na América Latina. No Chile, em Santiago, uma cidade que impressiona, não foi diferente.
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