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Enjoy Santiago Reviews
Abrieron las puertas recién 20 minutos antes del evento; los coordinadores tratando de manera ordinaria y de muy mala forma a los asistentes; barra organizada a última hora , quise tomar algo y me dic... more »They opened the doors just 20 minutes before the event; managers trying to ordinary way and very bad form to the attendees. Bar organized at the last minute, I wanted to take something and say "that we do not have because we changed at the last minute out". All the hotel employees are stressed and it shows a last minute organization. Still doesn't start the show but feels bad, improvised and far from a hotel organization "5-star". Clearly understood because Monticello has gained prominence in organizing events. I wish to consider this claim for a better organization in the future at other events. At least one little respect for people who perhaps come for the first time and treat it as if it were obvious that they need to know the hotel. I happened to see how collapsed the entrance to the hotel with a row that nobody knew anything and which, in addition to very bad form to cries, sent to other types of tickets through another door. I was lucky to be in the correct row, but everything has been a sad spectacle and that still does not start the show. I hope at least that sound and technical things are up to. Eye with staff. Everyone stressed. Attention gentlemen Enjoy. All evil
Fuimos a ver un espectáculo de teatro, muy bueno, aprovechamos de quedarnos para no regresar a Santiago. Todo muy bueno, restaurantes, casino, spa more »We went to see a spectacle of theater, very good, take advantage of stay to return to Santiago. All very good, restaurants, casino, spa
Fuimos en pareja un par de días para descansar, llegamos a las 15hrs para el check in, sin almorzar por lo que preguntamos dónde podíamos comer algo, todo cerrado en un hotel 5 estrellad en el medio d... more »We went as a couple a couple of days to rest, we arrived at 15 hrs to check in, without lunch for what we asked where we could eat something, all closed in a hotel 5 estrellad in the middle of nowhere. Suggested us room service or the pool bar. We got to the room and the first thing we noticed was a fly dead and crushed with the letter from the fridge that was attached to this (wrong). As in the room there was letter from room service we ask a sparkling wine, a beer, and the Charter, they were bringing all in 30 minutes (Yes 30 minutes), we wait an hour and a half and never get the order (bad back). The pool is nice but girl, fills and many children who play and pull water without any kind of supervision by the hotel will be. The jars is very nice and pleasant, it is book time and supposedly do not enter children but there is no any control what children use the jars and play them at your leisure. The good Buffett restaurant. Jokers casino bar is not good, is dirty, have to eat shooing flies and attention is slowly and reluctantly. Casino well.
Very elegant, loads of slot machines, a very good al you can eat restaurant
Is not exactly in Santiago. Litle far !! Is not elegant but good service casino with Hotel.
Spacious room, with a great bathtube and nice view. The atention is excellent. We are going to visit this hotel again
Terrible beds, below average food...we were not able to check in until 4 pm even hotel was empty.
Food and drinks are the best! Specially pisco sour
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