Arctic Aventure, Sainte-Marguerite-du-Lac-Masson

4.2
#110 of 440 in Outdoors in Quebec
Arctic Aventure is located in Sainte-Marguerite-du-Lac-Masson. Add Arctic Aventure to your Notre-Dame-de-la-Merci travel itinerary, and discover new vacation ideas by using our Notre-Dame-de-la-Merci travel planner.
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Arctic Aventure Reviews
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TripAdvisor Traveler Rating 4.5
51 reviews
Google
4.1
TripAdvisor
  • Excellent experience with '' Artic adventure '' for our first time in Ski doo! Equipment, support of children, everything is there! When our guide Mario, top of the line, his kindness and attention have much us! #Ilovequebec
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  • We spent a great day on forest trails in Quebec by snowmobile, with the team of Arctic Adventure. Our guide Jean-Marie was listening to all and was able to guide us in the discovery of the piloting of the snowmobile. We have taken full eyes and is full of sensations! We will keep a great memory of this beautiful hike.
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  • Really warm welcome before and during our activity, guides are available, listening comfort everyone, and especially of children. We could enjoy the driving of the snowmobile, landscapes, and advice! We highly recommend to go through artic adventure for your ride. Adrien, Edith, Didier and Sylvie
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Google
  • Lots of fun. However we paid for a half day guided tour early in the season so the conditions were not great. Turns out we were one of the first tours of the season and the guides didn't seem like they had a solid route planned out, some of the trails we were unable to ride on and had to turn around. Because of this we ended up taking a lot of breaks and it seemed like our guides started riding slower to waste time , so our trip got cut short by about an hour. The guides were super nice and everything, however we felt a little ripped off of our money and when we brought it up to the owners after our return they were not very friendly about it, didn't offer any apologies or refund and kind of just made up excuses. Lovely time, however didn't really feel like we got our moneys worth.
  • My Fiance and I went on the 1/2 day snowmobile trip this afternoon. For starters, we had a great time, our guides were very accommodating/nice, and equipment was in great condition. That being said, for two riders on a single snowmobile; we don't think we got our moneys worth. The company advertises a half day as 1:30 - 5:00 however they asked us to come in at 12:30. We arrived, got our equipment/snowmobiles and hit the trails by 12:55. We rode for around 15 km to a clearing, played around for 15 minutes and rode back. We stopped several times in that time for breaks, and our guides tried some other trails that seemed to be unridable. Alas, we returned at around 3:18 (again after multiple stops, and turn arounds at bad trails). We were satisfied with the trip, and obviously the poor conditions wasn't Arctic Adventures fault. We brought up our concern about with the owners, that we had a great time but we had problems due to conditions (I assumed they would have preplanned a route??) and returned almost an hour early. They said that we got back early because "your group got ready so fast and were on the trails early, so we brought you back early". We were hoping for a small apology, even a bit of money back, or a small gift certificate for later in the season, but the owners seemed insulted by our request. My google maps shows that we had less than 2 hours of actual movement on the ski-doo's, and travelled less than 30 km total. TLDR: For $300, one snowmobile on a group guided "tour", 2 hours and 30km of riding, you can find waaaay better deals elsewhere.
  • A good selection of well equipped and maintained Bombardier Skidoo models. Includes clothing to stay warm on the coldest days. Supplied helmet supports Go Pro camera. Management and staff offer a humorous family atmosphere ready to help at every step. Remote location without visible signs and the building is lower than the road, however this hidden gem is worth finding. Good reputation attracts many clients, everyday of the week usually sold out. Reserve at least 2 days ahead, weeks before if possible.
  • I have been working with Nicolas, who is the main guide. He is very friendly and always do his best to personalise the holidays of his visitors. I discovered with him its lovely country and this experience was just memorable.
  • We booked a package day snowmobiling, night Inn with dinner and half-day sled dog from France without any concern, Magali is very reactive email snowmobiles are in perfect condition, the loan also, hot outfits people very Nice, Julien guide has been very well despite the problems a snowmobile broke in an accident (no injuries)... Beautiful snow, sunshine... only problem independent of the Arctic one will group with drivers scared to death who were advancing hand on the brake and drove wrong with many trails to manage outlets so we could not make the route and came back at night... What ultimately was very nice! ... the Inn where we were is very good, dinner and excellent breakfast, hostess super nice sleds with the top dogs, guide Simon very well, although we suffered from the cold (it was - 30 ° C!)... chocolate has been offered at the end 😊 we compare quotes before choosing Arctic which was definitely cheaper than the others with the quality appointments
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