Extreme Air Park, Richmond

2.2
#7 of 9 in Outdoors in Richmond
Extreme Air Park is located in Richmond. Use our Richmond online trip itinerary planner to add Extreme Air Park and other attractions to your Richmond vacation plans.
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Extreme Air Park Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.0
77 reviews
Google
4.4
TripAdvisor
  • My daughter jumped in the foam pit and immediately a boy jumped on to her head. She was knocked unconscious for 1-2 minutes. The person that was supposed to be watching the foam pit was not watching. ...  more »
  • I went with my school class, it was really cool. We were 1 hour and gave to enjoy too. They offer free wi-fi and volume. Very good, recommend
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  • Their staff aren't usually helpful at all, They have no sence of customer service and the place just sucks! The staff don't really care about your safety or anything and are usually jerks about it. Al...  more »
Google
  • Trampolines — a million conjoined trampolines! It's crazy (in a good way). My kids love this place. We've gone to a bunch of kids birthday parties here and they're always fun. (How could they not be?) But it's not just for kids. Teens and grownups (whether athletic or not) can have a great time, and get a good workout. It's also a pretty good place for a date...
  • A great place to bring the kids on a rainy day. The place is clean, well run and good front counter staff, who do their best to get you set up and through the gate. You have to fill out liability forms before you pay, but the process is pretty quick. Trampolines, and foam pit are big hits. Although it's a bit pricey, the kids go home exhausted from all the fun.
  • Worst customer service ever. We planned a birthday here with our friends (we are 29+ years old). I called multiple times to organize this party and the only way to make changes to the reservation was to email the head office and have someone call me back. I was told that I needed to have my final number of jumpers 48 hours in advance before the party on Sunday. I emailed on Friday and someone returned my call confirming my reservation would change from 14 to 10. On arrival we were told the reservation was never changed and we were going to be charged for 14 people. They said they have no record of the change (since the way the operate changes is by returning your email with a phone call). When asked if we could speak to a manager they said he is never in and they don't know how to reach him. They never gave us a contact number for him and said he is never in the building so the best way to contact someone in charge is to email on the website. The kid working ("JV") said he had been working there for 3 months and if he made a change for us he was scared he would lose his job He said he didn't even know the manager, and when they call in sick they just switch shifts and never talk to anyone in charge. He didn't even know his last name and said there was no other information about him that he could give us. Who is the manager of this place???? I would LOVE to talk to you. The fact that you leave 1 person working on a Sunday morning when there are more then 30 people (mostly children) waiting. You provide no way for customers to make complaints and solve issues let alone leave a business card or even your FULL name. Meanwhile while we argued about 30 kids waited in line to jump. SORRY, but I was charged over 200 dollars for no reason. Just to be clear I spoke to 2 employees who confirmed I had 48 hours to make any changes which I did and was told these changes were made. (Richard being one of them, and another girl I'm not sure her name).
  • Have taken my oldest daughter there several times and she has loved it each and every time. To the extent i am asked to take her again every week ! It is value for money and so much fun even for old dads. I highly recommend, it as long as your knees can take the strain.
  • Absolutely amazing! The park is huge which means more room to play! My son went with his best friend for the first time and he enjoyed it so much! Such an amazing experience! Definitely coming back again.

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Where to stay in Richmond

Many travelers visit Richmond on their way to or from Vancouver International Airport, so the city's accommodations cater primarily to visitors in transit. Bridgeport Road, which leads directly to the airport, offers the best selection, with comfortable but rather dull chain hotels offering a clean, comfortable place to rest before a long flight. If you're looking for something with a bit more character, head to Blundell Road to choose from a range of independent guesthouses and bed and breakfasts.
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