Parkway Orchards, Niagara-on-the-Lake

1.5
#24 of 24 in Outdoors in Niagara-on-the-Lake
Parkway Orchards is located in Niagara-on-the-Lake. Put Parkway Orchards into our Niagara-on-the-Lake trip planner to see other points of interest to visit during your vacation in Niagara-on-the-Lake.
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Parkway Orchards Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.0
19 reviews
Google
3.1
TripAdvisor
  • This place is great for picking your own. A lot of fun. They have a lunch counter that was packed. So many fabulous treats to choose from in the bakery. It's a really nice Shop. The lady behind the co...  more »
  • My friends and I decided to go to Parkway Orchards to pick some apples, peaches and grapes. They had been before and I haven't. We were greeted by one of the workers who was very friendly and showed u...  more »
  • Location of the farm is great but the experience is not worth it. There are too many rules in place which actually make you feel as if you are intruding. Reviews on Google are consistent with my exper...  more »
Google
  • We had a great time and experience here. You go for the fun time with your family. If you are cheap then just go buy your fruit from the store. The customer service was also impressive as opposed to some reviews we read before going here. The "rules" people complain about are meant to help. Thanks for the wonderful time and keep up the hard work here. Don't listen to ridiculous customers who are not "always right".
  • Consistent with most comments, this farm is not worth visiting. Staff is rude, and the "rules" make the experience that much worse. The location of the farm is very serene; however, experience kills the entire vibe. 40 min maximum allowance for picking, no bags, no hats, can "only" fill up to a certain level, must show your pass each time, no water bottles. Just hearing the rules were enough for us to walk away from the entrance. We googled other farms and learned about Cherry Avenue Farms. That's such a large and a busy farm and yet delivers the best experience.
  • Sweet fruits , bitter staff and policies. I came here from Toronto. I called them in the morning to enquire about timings and entry fee etc, and they said no fee. But when i reached there, they said its 5$/person. The money is ok, but why are they lying to their customers. Another shock, when they said the time limit is 45 minutes, and why didn't they tell this on the phone, and when you ask them this, they are rude. I have gone to ample number of farms which doesn't have any fee or time limit.
  • I would never recommend this place to anyone! It is by far the worst farm I've ever been to. Staff was rude and unpleasant. Basically you cannot bring anything into the farm. Even a small purse( come on). Not sure what they are afraid of. Policy of no water at this weather is nonsense. They have a little truck that can take you to the field but the staff inside refused to take us because he was so "busy" at greeting other customers. There were less than ten families at the farm the time when we were there. Busy?All of these makes you want to leave there as soon as you can. Don't go there or else you would regret it!
  • Got there things looked good but as you start walking through the customer service of the place feels more like a airport security check. First young gentleman was quite nice and helpful. Once you past the entrance door you will notice a lot of signs telling you several things you can not do. Than the female at the entrance informs you again of the things you can not do and it seems like you are watched constantly. They charge you per person to enter and if you take fruits they will discount the entrance fee from what you pay to get in. An older lady in the cash register is pretty rough spoken and changes the price on you on things. I paid for an apple juice $1.50, 10 minutes later I bought another one and was charged $2.45, I made a slight complaint however, I was put in my place pretty fast and I was not going to make a bid deal about either. This place seems to be owned by an Asian family so, the treatment you get feels like the kind you get when you walk into an Chinese food restaurant in a bad neighborhood, poor customer service. Female at the entrance also advised not to eat the peaches without washing them first because they spray them, after I walked out my skin was pretty hichy, I did not think anything bad about it till my two 6 year old kids started complaining about it too. I will not visit this place again.

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