Trip Planner:   Canada  /  Ontario  /  Niagara-on-the-Lake  /  Wineries  /  Jackson-Triggs Winery
Jackson-Triggs Winery, Niagara-on-the-Lake
(4.1/5 based on 400+ reviews on the web)
Get a glimpse behind the scenes at Canada's most awarded winery, Jackson-Triggs Winery. The site on the Niagara Estate, which opened in 1993, occupies a modern concrete-and-steel building with wooden accents, featuring a fully stocked boutique, a wine club, and an outdoor amphitheater. Take an intimate guided tour of the vineyard and the barrel cellar. Finish your tour on the patio, sipping classic varietals, such as Pinot Noir, Merlot, and Sauvignon Blanc, or entice your palate with some boutique selections like sparkling wines from the Niagara Peninsula. Our Niagara-on-the-Lake trip itinerary planner makes visiting Jackson-Triggs Winery and other Niagara-on-the-Lake attractions simple, and helps you make a travel plan personal to you.
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Reviews
TripAdvisor
  • A wine tour must with samples and a historical perspective of Niagara area history. Touring through the winery with up close interaction with the makers of wine. Deep in the cellar with the wine barre...  more »
  • We had a great time at Jackson-Triggs Winery doing a combination or a wine cellar dinner and concert with another couple. This is a great combo to do and the setting for the venue is excellent. I woul...  more »
  • We went Jackson-Triggs on our honeymoon and wanted to go back. We made it in the door, but that is about it. We wanted to sample some wines and maybe take some more home with us, however, after waitin...  more »
Google
  • I attended a concert in the vineyard. The concert was awesome, the venue and atmosphere can't be beat. I have attended 5 concerts over the year's at Jackson Triggs. This year was the worst experience. I will start off with the extra row of seating that you couldn't see because of the people in front of you. The seats weren't offset and there was only one row like this almost like someone wanted to sell a few extra tickets and hoped no one would complain. Next the some of the server's must have been having a bad night, one girl even rolled her eyes as I asked for token's (she was selling them I'm not sure what the issue was). In fairness a lot of the staff was very helpful and extremely friendly but a few bad apples spoil the bunch sometimes. The next was the cost of a 4oz glass of medium quality (black label) was $7.50 and there was no other option. I think this is a little excessive as they have already collected money from you for your tickets, they make money on the wine sold at retail cost and its there event the advertisement of their wine's should allow for a smaller charge. I was disappointed, I will attend another concert but I will be careful of the seats I choose and I will probably enjoy my wine at a different winery before the event.
  • Had a super day. The facilities are peistine, we enjoyed our tour...our tasting, and the views, wine gardens, and bistro....Definitely we'll be back. Really tempted by the VIP membership...if we were closer we would definitely take up that offer.
  • Love this place it's likely second mayb third home
  • My wife and I are big fans of Jackson-Triggs wine. After a tasting the day before, we opted for a 45 minute tour of the facility - a beautiful building in great surroundings, with a very knowledgable guide - combined with tasting some great wines. Well worth the $5 price tag for the tour and with that you get a $5 discount in the boutique store.
  • Our not so VIP experience at Jackson-Triggs I won a gift certificate to Jackson Triggs which was good for 4 people to be taken on a private tour, wine tasting and enjoy a cheese platter upstairs in the estate lounge overlooking the vineyard. It sounded lovely and both my husband and our two friends who we took along (recently engaged) were looking forward to a weekend out of Toronto. We planned our weekend accordingly, rented a BNB and arrived at Jackson Triggs on time at 4:30pm to begin our tour. Upon our arrival a grumpy, disinterested lady walked up to us and without introducing herself or greeting us, tells us we are 30 minutes late for our tour. I did not choose the time of the tour I was only given 2 options, 1 of which was 4:30pm on Saturday. With a look of irritation the tour guide reiterated “since you are 30 minutes late you will now only have a 15 minute tour and we will not be taking you to see the wine cellar because the rooms are closed off for a private party tonight”. She explained all the amazing parts of the vineyard we would be missing today since we were “late” and her negative attitude and hasty tone made us feel like we were intruding on this imminent party. After the short, pointless 15 minute walk around a few barrels of wine, we were brought to the busy sitting area attached to the gift shop and given a cheese plate. When we asked (yes we had to ask) what type of cheese it was the waitress responds, “I don’t know, cheese is cheese!” And walked away. When I asked to speak to the manager to confirm that this was the "estate lounge" she told us the manager is too busy setting up for the event and the estate lounge was closed this evening. The staff at Jackson Triggs on this occasion were horribly ungracious, offensive, rude and pompous. We felt unwanted, unappreciated, and felt as though we were a burden. Even when I expressed my disappointment and explained that we planned our weekend around this experience our tour guides response was "You really planned your ENTIRE weekend over a 45 minute tour??” No one ever did apologize for the ‘miscommunication’ and lack of a VIP experience. We will never return to Jackson Triggs winery. There are so many lovely wineries in Niagara on the lake, ones that are family owned, with lots of personality and spunk. With staff who are friendly, helpful, welcoming and who genuinely appreciate your presence. Please take a minute to re consider visiting such a large winery like Jackson Triggs that have no interest in pleasing their customers and probably couldn’t care less if you actually came. Unless you like your wine with a side of pretentious, it’s not worth it.