Moment Spa Fairmont Tremblant Reviews
If you are looking for a spa environment this is not it. But if you are looking for great treatments then book. I had an amazing therapeutic massage. There is no spa locker room, you share it with.... more »
Had a wonderful therapeutic massage and loved it. The staff is very friendly and accommodating. The facility is small and lacks some of the atmosphere you expect from a high end spa but I found the..... more »
The worst massage experience! Paid $170 for a fifty min therapeutic massage and received a very painful 35 min one from Christine. Overpriced and unprofessional! more »
I had a 50 min. therapeutic massage at Moments, Fairmont, note: book ahead during the busy season, as I could not get 80 min. The massage therapist Dany, was really good, would highly recommend him. The spa is confusing, calling to book, I was not sure if it was at the Westin or Fairmont. There is no great explanation of the facilities, or what can be used. There is no changing rooms, showers, large lockers for winter wear. You are at a disadvantage visiting from another hotel or condo, as you have to get ready in the Fairmont public washroom, not attached to the spa. The staff was friendly and although facility is not to high end standards for the price of treatments, I still very much enjoyed my massage.
I went to the "spa" for a bachelorette and we each had different services. Upon arrival we were given our robes and told that the changing rooms are downstairs.We arrived earlier as our services were at different times. We were told to relax by the pool and that someone will come to notify us about our appointment. As 5mins past our massage starting time, and no one showed up, we directed ourselves to the spa part, were we were told that our massage will be shortened to a 35mins massage. Pretty pricy 150$ for a 35mins massage. As we addressed the instructions given, they offered to reduce the price to 130$ instead. Be aware that the tandem price is per person not for 2. The massage therapist was nice but did seem rushed and wasn't adjusting to the expectations ( body response ).We have chosen this spa instead of the Scandinave spa as it is advertised to be a similar experience where you are allowed to talk. The hot-cold cycle experience is definitely not the best layout. There is a hot/humide sauna in the changing room and a dry sauna in the interior pool . The cold pool is completely outside. Outside you have a 40c jacouzi, a 35c pool, and a regular pool. Basically the hot-cold is not convenient due to the poor layout. If you want to lay by the pool, you may enjoy your experience but do not expect a comparable relaxation experience as their competitors.
Just had a massage at the Fairmont Spa. The masseuse was very nice, however, the facility has absolutely no "spa accommodations". Fairmont is the most high end hotel at the mountain and the spa according on the website description meant to offer the ultimate spa experience. However, the truth is far from reality . As I walked in I was directed to leave my coat & my shoes at the common area closet without any tag that is actually would confirm that at the pick up I get my coat. I was told that I had to change directly at the massage room and if I need a shower, I would need to go through the hotel lobby public area and use public bathrooms, which I declined. I actually had taken shower just before at my hotel. My adventure is not over. When I got to the massage room, I was instructed to underess & finally enjoy the service. It was 50 minutes regular relaxation massage priced @$150. As soon as it was over, I was instructed to get up slowly and get dressed. There was no towel or mirror or enough light to get myself ready. Did I mentioned at the beginning " no changing room of any sort". I took a few minutes, however was interrupted. I was out of my room before 2 & my massage was over @ 1:50, I don't think it was a long time to get ready, ps no shower. At the front desk I was asked about my experience and I replied the fact that I have to finish dressing up & change my shoes by the front desk doesn't qualify this establishment to be called a "Spa desert" it should be called a walk in massage place , which I would've never considered. As a response to my comment the front desk associate just smiled.
For a few years now, a winter ski getaway at Fairmont has been part of a cherished moment, including a jump at the Fairmont Spa time for a 50- or 80-minute massage. Being in accommodation at the Fairmont, it is always nice after a good day of skiing to frequent the spa moment having previously enjoyed the baths on the lower floor. The spa's common relaxation areas are small in size, but beautifully landscaped, warm with tea/teas and tons of magazines. This year, my husband and I received a 50-minute relaxation massage, a very uneven experience. My husband's massage, turned out to be a moment of absolute relaxation. For my part and for the first time at the fairmont Tremblant spa, I felt disappointed by my massage which seemed to me very technical style stage 1, stage 2 etc... In addition, during my massage, the Massage therapist momentarily left the room by having previously advised me by holding one leg not to worry since I was going to have all my minutes, I felt bruised and completely out of the kind of torpor in which I tried to immerse myself. In short, this time the rather expensive price of $161.05 for a 50-minute massage was not worth it for me. For this reason, I give a rating of three stars.
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