Fairmont Chateau Lake Louise, Lake Louise

4.3
#1 of 7 in Historic Sites in Banff National Park
Modern accommodations in a World Heritage-listed national park, Fairmont Chateau Lake Louise offers stunning views of the azure lake and Victoria Glacier. Besides staying at the hotel, you can enjoy fine dining at one of its restaurant, take horseback rides across the grounds, or rent a kayak to explore the lake. During the winter, sleigh rides and ice-skating on the lake remain among the most popular activities. Make your Banff National Park itinerary with Inspirock to find out what to see and where to go.
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Fairmont Chateau Lake Louise Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
1,254 reviews
Google
4.5
TripAdvisor
  • Exterme location on great sunny days for photos. diamond location in Banff. everyone in Alberta needs to visit this. trails. walks . relax . snack around DO NOT FEED WILD LIFE . restaurant is expensiv...  more »
  • We cross country skied from the village up to the Fairmont (a beautiful trek), ate at the Lakeview Lounge, ice skated, and got a ride back to the village from the hotel shuttle. We arrived and were ab...  more »
  • In one of the most beautiful places on this earth, Lake Louise, sits a hugely dated, cram packed, grubby Canadian Hotel. Fairmont. Insanely busy and badly in need of refurbishment, this place is littl...  more »
Google
  • My husband and I got married at the Chateau this past august, and for anyone looking for the perfect venue for their own wedding, it is an absolute dream location. We could not thank the staff at the Chateau enough for their attentiveness, their kindness, and amazing service. As a bride before her wedding, it would normally be a very stressful time, but the staff at the hotel did everything they could to be helpful. They printed off my thank you speech for me the night before the wedding and had it delivered to my door within 15 minutes, even though it was 2am when I had finished writing it. They went out of their way to find me a clothing rack to hang my bridesmaids' dresses for photos. They even quickly fixed two blown fuses the morning of the wedding (caused by the 12 girls getting ready all in one room!). After the wedding, many of our guests had also commented on how friendly everyone was at the hotel- we had no complaints. But the best part of having a wedding at the Chateau is Brittany Skov, the Wedding & Catering Manager. We ultimately chose the Fairmont Chateau Lake Louise over other hotels we were leaning more towards because of our initial meeting with Brittany. She was so friendly and welcoming and we knew working with her during the year leading up to the wedding would be easy. She exceeded every expectation and was beyond helpful every step of the way. She was always quick to respond to every request or question that we had and was very organized. She made us feel so welcome every time we visited, that by the time it was our wedding weekend, we felt right at home there and it just felt like a very intimate, cozy wedding. You could tell she is passionate about weddings and she made our wedding day completely stress free so we could really enjoy it. We are truly grateful for Brittany and all of the staff at the Chateau for making our wedding day so wonderful.
  • Very disappointed in this place. Firstly, our room was not ready when we arrived at 4.30pm even though they said it would be ready by 3.00pm. Second, the customer service in the breakfast bar was atrocious, and we were forced to give a minimum of 15% tip. Third, the room we were moved to was tiny, we had a king bed, but the bathroom was so small we couldn't even have 2 people stand in it. Furthermore the cost of this hotel is ridiculous, even at the discounted rate we ended up paying over $1000 for a room that we barely stayed in for 3 nights. Finally, 3 days after staying and several phone calls, they still have a hold on my credit card, which absolutely sucks as we traveled north to Jasper for a few days, but can't afford much due to having a $1200 hold on my credit card. I'm definitely not impressed with their service and definitely will not be staying there again.
  • This is the best hotel to stay at. Rooms are great and the scenery is amazing. I've been here to work as a musician and also stayed as a guest. The service is top notch and professional. You will not be disappointed on your visit!
  • Luxury hotel with small details that add up to an amazing experience. Eat those amazing croissants! Every staff member was beyond helpful and courteous. Even though the fitness centre is small and lacks equipment, the eucalyptus towels, cucumber and mint water, granola bars, and apples gave me an incentive to actually want to use the facility. I can't really complain about anything when I'm surrounded by beautiful mountains.
  • Went for a walk along the lake and then drinks at the restaurant at Fairmont. They have a couple of places, both with gorgeous views!! Great appetizers and drinks for a perfect late afternoon snack. Friendly staff and a couple of fancy shopping places -- you'll spend plenty of time at the Fairmont. Can't wait when the ice rink opens!!

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