Trip Planner:   Canada  /  British Columbia  /  Kamloops  /  Casinos  /  Cascades Casino
Cascades Casino, Kamloops
(3/5 based on 80 reviews on the web)
Cascades Casino is located in Kamloops. Cascades Casino is just one of the many highlights you can arrange to see using our custom trip planner, Kamloops Edition.
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Reviews
TripAdvisor
  • We had the best of the best waiter I have experienced forever. Friendly, full of knowledge. Spoke to the kitchen about my friends special need that her chicken not be fried, Showed us around the diffe...  more »
  • The Casino is very modern, but it's not great. Don't expect anything like Vegas, but prepare to spend pleasant moments at the site.
    View original
  • Casino is small and most of the slots are the same. The casino offers a valet parking at no cost, but when you want to leave, you may have to wait to get your car back. 
Google
  • Not good, Playing on a malfunctioning slot that kept freezing and displaying "Call Attendant". The attendant came twenty minutes later, called a service tech, and when they repaired machine an hour later I finally was able to play out my credits. There was no offer of promotional consideration for wasting my time, holding my money, or requiring me to wait to play my credits while they serviced a malfunctioning machine that otherwise may have possibly paid out a jackpot if working correctly. Total unprofessional customer service, retention, and satisfaction. Not a classy move. Complete failure in customer retention. Poor equipment, slow service, and not CRM skills at all. B O G U S
  • Train your poker/black jack staff better. Just thinking about my experiences in my opinion of inconstant rules, miss deals, cheating players. I came out ahead every visit, but the player cheating alone, just made me rage, since dealers didn't care. Not a fair place to play poker in my opinion.
  • Incredible breakfast buffet! great selection of dishes and most importantly they don't cheap out on the bacon!
  • Great atmosphere, friendly service, excellent food
  • Absolutely terrible. Service is horrible. Worst part is, the couple young pervy security guards who always hit on myself and friends in front of our husband's/boyfriends. Won't be going there anymore. Really professional.