Trip Planner:   Canada  /  British Columbia  /  Kamloops  /  Casinos  /  Cascades Casino

Cascades Casino, Kamloops

(3/5 based on 90+ reviews on the web)
Cascades Casino is located in Kamloops. Cascades Casino is just one of the many highlights you can arrange to see using our custom trip planner, Kamloops Edition.
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Reviews
TripAdvisor
  • if you want to play poker its usaually a no go, if you somehow make it past the mean lady with pink hair she does nothing to help if you ask for food she will say "find a server" bad bad service  more »
  • Large casino with a great selection of slot machines, great entertainment, and multiple dining options.  more »
  • My wife and I went for the first time last night and don't know if we'll be back. The games we're decent enough. Really enjoyed the roulette table but the bars were night and day in the quality of ser...  more »
Google
  • Not good, Playing on a malfunctioning slot that kept freezing and displaying "Call Attendant". The attendant came twenty minutes later, called a service tech, and when they repaired machine an hour later I finally was able to play out my credits. There was no offer of promotional consideration for wasting my time, holding my money, or requiring me to wait to play my credits while they serviced a malfunctioning machine that otherwise may have possibly paid out a jackpot if working correctly. Total unprofessional customer service, retention, and satisfaction. Not a classy move. Complete failure in customer retention. Poor equipment, slow service, and not CRM skills at all. B O G U S
  • Train your poker/black jack staff better. Just thinking about my experiences in my opinion of inconstant rules, miss deals, cheating players. I came out ahead every visit, but the player cheating alone, just made me rage, since dealers didn't care. Not a fair place to play poker in my opinion.
  • Incredible breakfast buffet! great selection of dishes and most importantly they don't cheap out on the bacon!
  • Great atmosphere, friendly service, excellent food
  • Absolutely terrible. Service is horrible. Worst part is, the couple young pervy security guards who always hit on myself and friends in front of our husband's/boyfriends. Won't be going there anymore. Really professional.